We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing ... Experience in AMI / Smart Metering / Utility Networks. * Understanding of FAN Mesh Networks and ...
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing ... Experience in AMI / Smart Metering / Utility Networks. * Understanding of FAN Mesh Networks and ...
Applicants must be able to demonstrate visionary leadership, analytical decision-making ... It defines the experience framework, playbooks, and quality bar that a growing team, a national ...
Quick apply
Applicants must be able to demonstrate visionary leadership, analytical decision-making ... It defines the experience framework, playbooks, and quality bar that a growing team, a national ...
Applicants must be able to demonstrate visionary leadership, analytical decision-making ... It defines the experience framework, playbooks, and quality bar that a growing team, a national ...
Applicants must be able to demonstrate visionary leadership, analytical decision-making ... It defines the experience framework, playbooks, and quality bar that a growing team, a national ...
Senior Associate Athletics, Chief Marketing Officer
Syracuse, NY · On-site
$118K - $150K/yr
... analyses. Staff Level S6 FLSA Status Exempt Hours Standard University business hours 8:30am - 5 ... This role will oversee all aspects of marketing, fan experience, branding, communications, creative ...
Senior Associate Athletics, Chief Marketing Officer
Syracuse, NY · On-site
$118K - $150K/yr
... analyses. Staff Level S6 FLSA Status Exempt Hours Standard University business hours 8:30am - 5 ... This role will oversee all aspects of marketing, fan experience, branding, communications, creative ...
Applicants must be able to demonstrate visionary leadership, analytical decision-making ... It defines the experience framework, playbooks, and quality bar that a growing team, a national ...
Applicants must be able to demonstrate visionary leadership, analytical decision-making ... It defines the experience framework, playbooks, and quality bar that a growing team, a national ...
The Fan Experience team is responsible for curating the campus fan experience through our ticketed ... Strong analytical and problem-solving skills with the ability to prioritize in a high-stakes, fast ...
The Fan Experience team is responsible for curating the campus fan experience through our ticketed ... Strong analytical and problem-solving skills with the ability to prioritize in a high-stakes, fast ...
Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and ... The systems analyst will troubleshoot issues, analyze operational procedures, develop business ...
Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and ... The systems analyst will troubleshoot issues, analyze operational procedures, develop business ...
The Fan Experience team is responsible for curating the campus fan experience through our ticketed ... Strong analytical and problem-solving skills with the ability to prioritize in a high-stakes, fast ...
The Fan Experience team is responsible for curating the campus fan experience through our ticketed ... Strong analytical and problem-solving skills with the ability to prioritize in a high-stakes, fast ...
Senior Product Manager
Atlanta, GA · On-site
$121K - $160K/yr
Drive prioritization and decision-making across competing initiatives while balancing fan experience, technical feasibility, operational considerations, timelines, and business impact. Analyze ...
Senior Product Manager
Atlanta, GA · On-site
$121K - $160K/yr
Drive prioritization and decision-making across competing initiatives while balancing fan experience, technical feasibility, operational considerations, timelines, and business impact. Analyze ...
Senior Product Manager
Atlanta, GA · On-site
$121K - $160K/yr
Drive prioritization and decision-making across competing initiatives while balancing fan experience, technical feasibility, operational considerations, timelines, and business impact. Analyze ...
Senior Product Manager
Atlanta, GA · On-site
$121K - $160K/yr
Drive prioritization and decision-making across competing initiatives while balancing fan experience, technical feasibility, operational considerations, timelines, and business impact. Analyze ...
Senior Product Manager
Atlanta, GA · On-site
$120K - $158K/yr
Drive prioritization and decision-making across competing initiatives while balancing fan experience, technical feasibility, operational considerations, timelines, and business impact. Analyze ...
Senior Product Manager
Atlanta, GA · On-site
$120K - $158K/yr
Drive prioritization and decision-making across competing initiatives while balancing fan experience, technical feasibility, operational considerations, timelines, and business impact. Analyze ...
... analytics tools, and paid digital media. * Experience developing integrated sales and marketing strategies that drive measurable business growth. * Experience with fan data platforms like Stellar ...
... analytics tools, and paid digital media. * Experience developing integrated sales and marketing strategies that drive measurable business growth. * Experience with fan data platforms like Stellar ...
... analytics tools, and paid digital media. * Experience developing integrated sales and marketing strategies that drive measurable business growth. * Experience with fan data platforms like Stellar ...
... analytics tools, and paid digital media. * Experience developing integrated sales and marketing strategies that drive measurable business growth. * Experience with fan data platforms like Stellar ...
Analyze campaign performance and identify opportunities to improve conversion, retention, and revenue outcomes. Campaign Ideation and Fan Experience Design * Conceptualize merch campaign mechanics ...
Analyze campaign performance and identify opportunities to improve conversion, retention, and revenue outcomes. Campaign Ideation and Fan Experience Design * Conceptualize merch campaign mechanics ...
Assistant General Manager
Durham, NC · On-site
... analytics tools, and paid digital media. * Experience developing integrated sales and marketing strategies that drive measurable business growth. * Experience with fan data platforms like Stellar ...
Assistant General Manager
Durham, NC · On-site
... analytics tools, and paid digital media. * Experience developing integrated sales and marketing strategies that drive measurable business growth. * Experience with fan data platforms like Stellar ...
... fan experience. Responsibilities * Conduct thorough inventory of existing merchandise stock, ensuring accurate records and organization. * Analyze historical merchandise sales data (e.g., 2026 season ...
... fan experience. Responsibilities * Conduct thorough inventory of existing merchandise stock, ensuring accurate records and organization. * Analyze historical merchandise sales data (e.g., 2026 season ...
CRM Analyst
Baltimore, MD · On-site
$65K - $75K/yr
Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The ... fan experience, fostering innovation, and making a meaningful impact in our community. We are ...
CRM Analyst
Baltimore, MD · On-site
$65K - $75K/yr
Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The ... fan experience, fostering innovation, and making a meaningful impact in our community. We are ...
Digital Experience Coordinator
Tampa, FL · On-site
Build, manage, and update fan-facing experiences within the team's CMS platforms (NFL CMS, Yinzcam ... Experience with digital analytics platforms (e.g., Google Analytics, Adobe Analytics) and ability ...
Digital Experience Coordinator
Tampa, FL · On-site
Build, manage, and update fan-facing experiences within the team's CMS platforms (NFL CMS, Yinzcam ... Experience with digital analytics platforms (e.g., Google Analytics, Adobe Analytics) and ability ...
... fan experience and ensure our customer experience team is equipped to provide the highest standard of customer care. This role requires a highly analytical, consultative leader who can translate ...
... fan experience and ensure our customer experience team is equipped to provide the highest standard of customer care. This role requires a highly analytical, consultative leader who can translate ...
Analyze campaign performance and identify opportunities to improve conversion, retention, and revenue outcomes. Campaign Ideation and Fan Experience Design * Conceptualize merch campaign mechanics ...
Analyze campaign performance and identify opportunities to improve conversion, retention, and revenue outcomes. Campaign Ideation and Fan Experience Design * Conceptualize merch campaign mechanics ...
Fan Experience Analyst information
See salary details
$35.5K - $43.8K
2% of jobs
$43.8K - $52.1K
3% of jobs
$52.1K - $60.5K
12% of jobs
$60.5K - $68.8K
7% of jobs
$69.5K is the 25th percentile. Wages below this are outliers.
$68.8K - $77.1K
9% of jobs
$77.1K - $85.4K
5% of jobs
$85.4K - $93.7K
3% of jobs
$93.7K - $102K
6% of jobs
The median wage is $104.1K / yr.
$102K - $110.4K
6% of jobs
$110.4K - $118.7K
2% of jobs
$122.2K is the 75th percentile. Wages above this are outliers.
$118.7K - $127K
43% of jobs
$35.5K
$99.2K
$127K
How much do fan experience analyst jobs pay per year?
As of Sep 10, 2026, the average yearly pay for fan experience analyst in the United States is $99,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $126,500.00 per year, depending on experience, location, and employer.
What is a fan experience analyst?
A Fan Experience Analyst is a professional who evaluates and improves the overall experience of fans at sports events, concerts, or other live entertainment venues. They collect and analyze data from surveys, social media, and on-site observations to understand fan satisfaction and identify areas for enhancement. Their insights help organizations create more engaging, enjoyable, and memorable experiences for attendees. They often collaborate with marketing, operations, and event staff to implement improvements based on their findings.
What are the key skills and qualifications needed to thrive as a fan experience analyst?
To thrive as a Fan Experience Analyst, you need strong analytical skills, a background in data analysis or market research, and often a relevant degree in business, marketing, or a similar field. Familiarity with customer feedback platforms, CRM systems, and analytics tools like Tableau or SQL is commonly required. Exceptional communication, problem-solving abilities, and a customer-focused mindset help you interpret data and advocate for fan needs. These skills are vital for driving improvements in fan engagement and ensuring positive, data-driven experiences at events or within organizations.
How does a fan experience analyst typically collaborate with other departments to enhance overall fan satisfaction?
A Fan Experience Analyst often works closely with marketing, ticketing, operations, and digital teams to gather and analyze fan feedback, identify trends, and recommend improvements. They regularly participate in cross-functional meetings to ensure fan insights are integrated into event planning, customer service protocols, and digital engagement strategies. By sharing data-driven recommendations, they help departments align their efforts to create a seamless and enjoyable fan journey, both online and at live events.
What are popular job titles related to Fan Experience Analyst jobs?
For Fan Experience Analyst jobs, the most frequently searched job titles are:
AMI/FAN Network Operations Analyst
Minneapolis, MN • On-site
Prophecy Technologies
• Professional, Scientific, and Technical Services • 11 - 50 employees11 - 50 employees
Full-time
Re-posted 14 days ago
Job description
Role Overview:
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. This role involves triaging device connectivity issues, executing standardized troubleshooting workflows, and coordinating with field teams for resolution.
Key Responsibilities:
Required Skills:
Preferred Skills:
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. This role involves triaging device connectivity issues, executing standardized troubleshooting workflows, and coordinating with field teams for resolution.
Key Responsibilities:
- Review and process ServiceNow tickets triggered from UIM (Event-based alerts, e.g., Event 44).
- Execute step-by-step triage using FAN Triage Document.
- Analyze device connectivity issues across Smart Meters (Gas/Electric), Relays, Access Points (APs), and FAN Mesh network.
- Diagnose common failure scenarios including communication failure, power failure/device offline states, device reboot requirements, and network congestion.
- Validate whether issues are network-related, device-related, or data/reporting lag issues.
- Update ServiceNow OT instance with triage steps performed, observations, root cause, and action taken/escalation decision.
- Maintain audit-ready documentation for CIP compliance.
- Raise SAP Work Orders (WO) for field crews if issues persist and track their lifecycle from creation to completion.
- Validate field resolution and update ticket status.
- Work across multiple AMI/FAN platforms such as AMM Console, Gridscape, CDDB, UIQ, AMI FAN Application, and UIM.
- Manage a queue of approximately 400-500 backlog tickets, prioritizing based on network impact, outage duration, and cluster/FAN group impact.
Required Skills:
- Experience in AMI / Smart Metering / Utility Networks.
- Understanding of FAN Mesh Networks and Device Communication Flow (Meters ? Relays ? Access Points ? Collectors).
- Knowledge of network self-healing behavior and path redundancy.
- Hands-on experience with ServiceNow for ticket triage and updates.
- Basic network troubleshooting skills.
- Understanding of IPv6 (in an Itron environment context).
- Understanding of Event-based monitoring systems (like UIM).
Preferred Skills:
- Exposure to Gridscape.
- Exposure to AMM Console.
- Exposure to UIM or similar monitoring tools.
- Exposure to SAP Work Order management.
About Prophecy Consulting
Sourced by ZipRecruiter
Industry
Professional, scientific, and technical services
Company size
11 - 50 Employees
Headquarters location
Irvine, CA, US