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Family Navigator Jobs in Indiana (NOW HIRING)

Patient Navigator

Mishawaka, IN · On-site

$18.25 - $25/hr

The Financial Navigator works with patients and their families to help them reduce stress or hardship related to the cost of treatment for a medical condition including cancer. Financial navigators ...

CCBHC NAVIGATOR-SEMHC (94000679)

Indianapolis, IN · On-site

$19 - $24.75/hr

FLSA Status Non-Exempt Job Role Summary The CCBHC Navigator assists clients and their families seeking Certified Community Behavioral Health Clinic (CCBHC) services at Sandra Eskenazi Mental Health ...

Patient Navigator

Mishawaka, IN · On-site

$18.25 - $25/hr

The Financial Navigator works with patients and their families to help them reduce stress or hardship related to the cost of treatment for a medical condition including cancer. Financial navigators ...

Healthcare Navigator

Goshen, IN · On-site

$19.66 - $25.72/hr

Job Summary CAPS & Maple City is an organization that supports healthy, safe, and thriving children and families by providing quality, comprehensive services to all. The Health Care Navigator ...

New

... and families by providing quality, comprehensive services to all. The Health Care Navigator ... contributes to the mission and values of CAPS & Maple City by supporting patients and non-patients ...

New

POSITION PURPOSE AND SUMMARY The Neuroscience Nurse Navigator is responsible for creating ... family, and caregiver education, and evidence-based resources to facilitate informed decision ...

Nurse Navigator - RN

East Chicago, IN · On-site

$37.52 - $57.04/hr

An experienced oncology nurse navigator (ONN) offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN ...

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Family Navigator information

See Indiana salary details

$13

$21

$32

How much do family navigator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for family navigator in Indiana is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.80 per hour, depending on experience, location, and employer.

What is a family navigator?

Family Navigators are professionals who help families access and coordinate services, resources, and support for their children or loved ones, often in healthcare, education, or social services settings. They act as guides and advocates, assisting families in understanding complex systems, overcoming barriers, and making informed decisions. Family Navigators often have personal experience with the systems their clients are navigating, which helps them provide empathetic and practical support.

How does a family navigator typically collaborate with other professionals to support families?

Family Navigators work closely with a multidisciplinary team, including social workers, healthcare providers, educators, and community resource specialists. They often serve as a bridge between families and service providers, ensuring that families receive coordinated care and access to relevant resources. Regular communication and case conferences are common, allowing the Navigator to share updates, advocate for the family's needs, and help develop comprehensive care plans. This collaborative approach helps streamline support and ensures families don't fall through the cracks when facing complex situations.

What are the key skills and qualifications needed to thrive as a family navigator, and why are they important?

To thrive as a Family Navigator, you need a background in social work, psychology, or a related field, along with experience supporting families and navigating community resources. Familiarity with case management software, resource databases, and sometimes certifications in family support or peer navigation are typically required. Strong interpersonal communication, cultural competence, and problem-solving skills help build trust and effectively advocate for families. These skills are vital for connecting families to services, overcoming barriers, and ensuring positive outcomes in complex social support systems.

What are popular job titles related to Family Navigator jobs in Indiana?

For Family Navigator jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Family Navigator job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $45,356 per year, or $21.8 per hour.

Health Center Navigator

Petersburg, IN • On-site

$21/hr

Full-time

Posted 3 days ago

New


Job description

Position Overview
The Health Center Navigator assists patients/clients in accessing health insurance coverage and other resources to reduce barriers to care. This position works with uninsured and underinsured patients/clients to identify available coverage options, including Medicaid, Marketplace plans, and the Family Health Center sliding fee scale. The Health Center Navigator assists patients/clients with the application and enrollment process, coordinates with internal departments to ensure coverage information is accurately documented and connects patients with community resources based on identified needs. This position also supports outreach and education efforts.
This position is located at our Pike County FHC.
1.0FTE, hours to be determined.
Essential Functions
The essential functions may include, but are not limited to the following:
  • Supports and adheres to the Organization's Mission, Vision, and Values.
  • Successfully completes required Health Insurance Navigator training and certification and maintains certification as required.
  • Complies with applicable Navigator requirements and maintains current knowledge of health insurance enrollment policies and procedures.
  • Assists uninsured and underinsured patients in identifying and obtaining available health insurance coverage, including Medicaid, Marketplace coverage, and other applicable programs.
  • Assists in obtaining the Family Health Center sliding fee scale discount by collecting and verifying documentation required to determine eligibility based on Federal Poverty Level guidelines.
  • Assists with Medicaid applications, including presumptive eligibility and full Medicaid enrollment, and provides education regarding available Marketplace coverage options.
  • Coordinates with Registration and Billing staff to ensure newly obtained insurance coverage is accurately documented in the Electronic Health Record (EHR).
  • Monitors self-pay patients and follows up on potential changes in insurance coverage to support timely and accurate billing.
  • Assists with scheduling appointments and connecting with appropriate providers and services based on identified needs.
  • Identifies and develops relationships with community organizations and agencies to support patient enrollment, outreach, education, and access to resources.
  • Connects patients/clients with community resources and provides follow-up to assist with identified social and economic needs.
  • Supports in navigating barriers to care, including access to insurance, healthcare services, and community resources.
  • Maintains accurate and timely documentation of patient/client interactions, applications, services, and follow-up activities in the EHR.
  • Protects patient and personally identifiable information and maintains confidentiality in accordance with HIPAA and organizational policies.
  • Participates in required meetings, training, and continuing education activities.
  • Performs other duties as assigned.
Work-Related Experience
  • Experience working with health insurance enrollment, patient assistance, or community resources preferred.
  • Experience working with diverse populations and individuals experiencing barriers to healthcare access preferred.
  • Experience in a healthcare, community service, or customer service setting preferred.
Physical Demands and Work Environment
Mental:
  • Strong attention to detail and accuracy when handling patient and insurance information.
  • Ability to understand and apply health insurance requirements, policies, and procedures.
  • Strong organizational and problem-solving skills with the ability to prioritize and manage multiple responsibilities.
  • Ability to communicate effectively and professionally with patients, staff, insurance representatives, and community partners.
  • Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Physical:
  • Ability to perform repetitive motions, including typing for EHR documentation.
  • Able to perform essential job functions effectively.
  • Sufficient visual and hearing acuity to complete work accurately.
  • Prolonged sitting at a desk with frequent computer use.
  • Manual dexterity is necessary to operate computers and other office equipment.
Working Conditions:
  • Clean, well-lit, ventilated office environment.
Education, Certification, and Licensure
Education: High School Diploma or GED required.
Certification: Health Insurance Navigator certification required within the timeframe established by the organization
Licensure: Valid Driver’s License
skills
  • Strong verbal and written communication skills.
  • Effective customer service and interpersonal skills.
  • Ability to explain complex information in an understandable manner.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Ability to prioritize multiple tasks and meet deadlines.
  • Proficient computer and data entry skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Ability to build positive relationships with patients, staff, and community partners.