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Family Enrollment Counselor Jobs (NOW HIRING)

Campbellsville

Develop and maintain relationships with students, families, counselors, and community partners. Guide students through the admissions and enrollment process. Provide information regarding academic ...

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Family Enrollment Counselor information

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$13

$23

$36

How much do family enrollment counselor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for family enrollment counselor in the United States is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.00 per hour, depending on experience, location, and employer.

What is a family enrollment counselor?

A Family Enrollment Counselor is a professional who assists families with the enrollment process for educational programs, such as charter schools, online schools, or other academic institutions. Their primary role is to guide families through application requirements, answer questions about school programs, and ensure that necessary documentation is submitted. They also provide support to address any barriers families might face during enrollment, helping to make the process smooth and accessible. Family Enrollment Counselors often serve as a bridge between families and school administration, providing information and resources to help families make informed decisions.

How does a family enrollment counselor typically collaborate with other departments to support incoming families?

Family Enrollment Counselors often work closely with admissions, academic advising, and financial aid teams to ensure a seamless enrollment process for new students and their families. They coordinate information sessions, provide guidance on application procedures, and relay important feedback from families to relevant departments to improve services. This collaborative approach helps address any concerns early, making the transition smoother for families and ensuring enrollment goals are met.

What are the key skills and qualifications needed to thrive as a family enrollment counselor, and why are they important?

To thrive as a Family Enrollment Counselor, you need strong interpersonal skills, knowledge of admissions processes, and often a background in education or counseling. Familiarity with student information systems, CRM software, and enrollment management tools is typically required. Outstanding communication, empathy, and problem-solving abilities help you build rapport with families and address their unique concerns. These skills ensure families have a positive experience, leading to successful enrollments and sustained satisfaction with the institution.

What is the difference between Family Enrollment Counselor vs Enrollment Specialist?

AspectFamily Enrollment CounselorEnrollment Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentOffice settings, community outreach, client meetingsOffice-based, data entry, client interactions
Employer & Industry UsageHealthcare, social services, insuranceHealthcare, education, government programs
Common Search & ComparisonFamily Enrollment Counselor vs Enrollment Specialist

The Family Enrollment Counselor and Enrollment Specialist roles share similar credentials and work environments, often within healthcare and social service sectors. While both assist clients with enrollment processes, Family Enrollment Counselors typically focus on family units, providing guidance and support, whereas Enrollment Specialists may handle individual applications and data management. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about Family Enrollment Counselor jobs

What job categories do people searching Family Enrollment Counselor jobs look for?

The top searched job categories for Family Enrollment Counselor jobs are:

Family Enrollment Counselor jobs near you
Infographic showing various Family Enrollment Counselor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,863 per year, or $23 per hour.

Enrollment Counselor

Lone Star Circle of Care

Round Rock, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Support individuals and families in obtaining health care coverage by facilitating enrollment in insurance programs

  • Screen individuals to determine eligibility for benefits and financial assistance, and educate them on coverage options

  • Conduct face-to-face assistance and outreach activities to increase community awareness of insurance programs and services

Job description

We are seeking a Enrollment Counselor who is passionate about making a difference in our community.  At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Enrollment Counselors support individuals and families in obtaining health care coverage by facilitating enrollment in insurance programs through the federal Health Insurance Marketplace and other health care safety net programs, including Medicaid and CHIP. This role is responsible for screening individuals and patients to determine eligibility for benefits and financial assistance, educating them on available coverage options, and guiding them in making informed decisions when selecting qualified health plans. The Enrollment Counselor provides face-to-face assistance throughout the application and enrollment process and conducts outreach activities to increase community awareness of insurance affordability programs, LSCC's program registration, and comprehensive primary care services. This position requires the ability to build and maintain professional relationships at all levels of the organization, deliver excellent customer service, and float to LSCC facilities as needed.

If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you!

 

A Day in the Life of a Enrollment Counselor may look like this:

  • Provides non-biased information regarding available coverage options and benefits
  • Fills out or helps to fill out appropriate application
  • Verifies documents and information gathered telephonically by Program Advisors when patient presents for face-to-face appointments
  • Receives scheduled and unscheduled calls through Patient Navigation Center and face-to-face encounters at clinical and other settings to conduct various Program Registration functions
  • Performs program registration thoroughly to ensure highly accurate screening and enrollment outcomes for the federal Health Insurance Marketplace, health care safety net programs, and LSCC Sliding Fee Scale assignment
  • Accurately identifies programs for which patient may be eligible
  • Using VeritySource, Athena, and available insurance verification programs and other automated tools, maintains all patient documentation necessary to complete assignments and certify clients/patients in the appropriate programs
  • Acquires and maintains knowledge and expertise in eligibility, enrollment, and program specifications of the federal Marketplace and other programs such as Medicaid and CHIP

We ask our Enrollment Counselors to possess a minimum of:

  • High school diploma or GED

The following experience/skills are preferred:

  • Associates degree
  • Minimum of two (2) years of experience in program eligibility determination or related health and human services work.
  • Bilingual English/Spanish language skills

Key Success Factors

Some key factors that will make an individual successful in this role:

  • The ability to problem solve
  • Organizational skills
  • Attention to detail
  • Team player personality
  • Time management

Benefits
LSCC offers a competitive benefits package, including:

  • Competitive salary;
  • Medical, Dental, and Vision insurance;
  • LSCC paid Life insurance;
  • LSCC paid Short-Term and Long-Term Disability insurance;
  • Paid Time Off; and
  • 403b Employee Retirement Plan

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