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Family Case Manager Jobs in Springfield, IL (NOW HIRING)

Description Family Visitation Aide Location: Springfield, IL (Community-based) Employment Type ... This role works closely with Child Welfare Case Managers and Therapists to assist with scheduling ...

The Manager-Case Management is responsible for managing and supervising the team tasked with ... Adoption Assistance provides financial support up to $7,500 for colleagues growing their families ...

Manager-Care Management

Springfield, IL ยท On-site

$45.84 - $68.76/hr

The Manager-Case Management is responsible for managing and supervising the team tasked with ... Adoption Assistance provides financial support up to $7,500 for colleagues growing their families ...

Showing results 21-40

Family Case Manager information

See Springfield, IL salary details

$30.7K

$49K

$66.4K

How much do family case manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for family case manager in Springfield, IL is $48,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $57,000.00 per year, depending on experience, location, and employer.

How much do family case managers make?

Family case managers in Indiana typically earn an average annual salary of around $40,000 to $50,000, depending on experience, education, and the specific organization. Salaries can vary based on certifications, workload, and geographic location within the state.

What are the key skills and qualifications needed to thrive as a family case manager, and why are they important?

To thrive as a Family Case Manager, you generally need a bachelor's degree in social work, psychology, or a related field, along with strong assessment and advocacy skills. Familiarity with case management software, documentation systems, and sometimes state certification or licensure is typically required. Outstanding interpersonal communication, cultural sensitivity, and organizational skills help you build trust and effectively support families in crisis. These competencies are vital to ensure families receive appropriate interventions, resources, and ongoing support for long-term well-being.

What does family case management do?

Family case managers coordinate services and support for families facing challenges such as child welfare, housing, or healthcare needs. They assess family situations, develop plans, connect clients with resources, and monitor progress to promote stability and well-being.

What is the difference between Family Case Manager vs Social Worker?

AspectFamily Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may require certificationRequires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentCommunity agencies, healthcare settings, schools, or government programsHospitals, clinics, government agencies, schools, or community organizations
Employer & Industry UsageUsed in social service agencies, healthcare, and child welfare programsWidely used across healthcare, child welfare, mental health, and community services

While both roles focus on supporting individuals and families, Family Case Managers primarily coordinate services and resources for families in community or healthcare settings. Social Workers often have broader clinical responsibilities, including counseling and assessment, and may hold advanced degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What is a family case manager?

Family Case Managers are professionals who work with families to ensure the safety and well-being of children, often in situations involving abuse, neglect, or other family crises. They assess family needs, develop service plans, and connect families with resources such as counseling, housing, and financial assistance. Their goal is to support families in overcoming challenges and to help children remain safe, either within their own homes or through alternative care arrangements if necessary.

What are some common challenges faced by family case managers and how can they be addressed?

Family Case Managers often encounter challenges such as managing high caseloads, navigating complex family dynamics, and balancing the needs of children with available resources. To address these challenges, effective time management, strong organizational skills, and ongoing collaboration with colleagues and partner agencies are essential. Additionally, utilizing supervision and peer support can help manage emotional stress and maintain high standards of care for families.

What job categories do people searching Family Case Manager jobs in Springfield, IL look for?

The top searched job categories for Family Case Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Family Case Manager jobs?

Cities near Springfield, IL with the most Family Case Manager job openings:

Infographic showing various Family Case Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $48,983 per year, or $23.5 per hour.

$18.10 - $20.10/hr

Full-time, Part-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Lutheran Child and Family Services
Effective Date: March 1, 2024
NON-MANAGEMENT JOB DESCRIPTION
Job Title: Case Aide
Exempt/Non-exempt: NON-EXEMPT
Immediate Supervisor: Case Aide Supervisor
Salary Range: $18.10 - $20.10
Benefits: Click Here to view LCFS' Full-Time Employee Benefits.
Opportunity for an additional $1,500 Quarterly Continuous Quality Performance Bonus
Essential Functions:
  1. Primarily responsible for establishing and maintaining a cooperative working relationship with Treatment Foster Care families through regular visits. These visits aim to identify needs and concerns, facilitating collaboration between the Case Aide, caseworker, and families to address and meet those needs. Additionally, the Case Aide provides direct and indirect services to assigned agency clients. May work evenings, weekends, and occasional holidays. Willingness to travel through high-risk communities as needed.
  2. Assist in supervised visitations, ensuring a secure and comfortable environment for families during these interactions. Provide supervision during visits with children, caregivers, and/or siblings. Interpret, assist, and monitor tasks assigned to caregivers during these supervised sessions.
  3. Demonstrate the ability to effectively evaluate and suggest client needs, positive parenting interaction during parent/child visitation, and provide assistance and guidance through knowledge and modeling to enhance areas of improvement. Effectively manage time and workload, ensuring timely completion of visitation records, and sharing pertinent information with the service team.
  4. Assist in filing documentation into the child's agency record and maintain accurate and timely records of client interactions, services provided, and any observed changes in client circumstances. Ensure completion of appropriate documentation in a timely manner, including names, identification numbers, dates, and visit-related information in the SACWIS system, as required for comprehensive and accurate recordkeeping.
  5. Actively collaborate with community resources to connect clients with essential services, including but not limited to housing, healthcare, and educational support. Develop and maintain a comprehensive working knowledge of community resources to effectively serve agency clients.
  6. Provide transportation to clients and caregivers, enhancing accessibility to service delivery. Safely transport clients to appointments, court hearings, visitations, and other relevant locations as required. Maintain and convey knowledge of car seat safety protocols and regulatory requirements to staff.
  7. Represents clients' needs and Agency interests to referral sources, governmental administrative and judicial systems.
  8. Shares information and observations concerning the family and service delivery in the team meetings.
  9. Performs the required duties of the position within the philosophy, policies, and procedures of the Agency and Standards of the Profession and Child Welfare Authorities.
  10. Works cooperatively with other service programs in the Agency.
  11. Demonstrates knowledge and acceptance of Agency policies and procedures and the policies and procedures of the Illinois Department of Children and Family Services (DCFS).
  12. Assumes responsibility for enhancing knowledge and understanding of the assigned area of service through utilizing supervision, program meetings, and staff development training opportunities, both within and outside the Agency. Attends all mandatory training offered through the Agency as part of initial orientation and ongoing as needed.
  13. Perform other duties as assigned.

Knowledge and Ability Requirements:
  • Ability to build relationships.
  • Understands the importance of client information confidentiality.
  • Understanding of child welfare practices, policies, and regulations.
  • Effective communication skills, both written and verbal.
  • Strong organizational and time-management skills for scheduling other assigned tasks.
  • Capacity to work independently and as part of a team.
  • Knowledge of community resources and services.

Education and Experience:
High School diploma or equivalent as well as at least 2 years of experience working with children and families preferred. Training in child welfare practices and relevant certifications are a plus.
Physical Demands and Other Requirements:
To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate.
Position Responsibilities/Program Execution and Decision Making:
  • Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion.
  • Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command.
  • Communication/ Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures.
  • Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste.
  • Other Responsibilities: All other tasks and responsibilities as assigned.

Pay Range: $18.10 - $20.10 per hour