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Facilitated Enroller Jobs (NOW HIRING)

Public Health Solutions

Facilitated Enroller

Manhattan, NY · On-site

$45K - $47K/yr

Under the general supervision of the Sr. ABD Program Manager and Director of Health Insurance Enrollment, Facilitated Enrollers (FEs) will work with clients at prioritized community-based sites ...

Charles B. Wang Community Health Center

* Identify, educate, and enroll qualified Aged, Blind & Disabled population individuals into the relevant Medicaid health insurance program * Assure that application is accurately completed and ...

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Facilitated Enroller information

See salary details

$28K

$71.3K

$141K

How much do facilitated enroller jobs pay per year?

As of Sep 4, 2026, the average yearly pay for facilitated enroller in the United States is $71,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $97,500.00 per year, depending on experience, location, and employer.

What is a facilitated enroller?

Facilitated Enrollers are professionals who help individuals and families apply for and enroll in public health insurance programs, such as Medicaid or Child Health Plus. They guide applicants through the process, explain eligibility requirements, help gather necessary documentation, and ensure that forms are completed correctly. Facilitated Enrollers also provide information about available coverage options, answer questions, and may assist with renewals or changes to coverage. Their goal is to make it easier for people to access health insurance and related services.

What are some common challenges facilitated enrollers face when helping clients navigate public health insurance programs?

Facilitated Enrollers often encounter challenges such as complex or frequently changing eligibility rules, language barriers, and clients’ unfamiliarity with required documentation. These factors can make the enrollment process time-consuming and require strong communication and problem-solving skills. Additionally, Facilitated Enrollers must stay updated on policy changes and work closely with case managers and community organizations to ensure clients receive comprehensive support.

What are the key skills and qualifications needed to thrive as a facilitated enroller, and why are they important?

To thrive as a Facilitated Enroller, you need a solid understanding of health insurance programs, eligibility requirements, and customer service, usually supported by a high school diploma or associate degree. Familiarity with enrollment systems, case management software, and knowledge of state and federal healthcare regulations is important. Strong communication, active listening, and cultural sensitivity help build trust and effectively assist diverse clients. These skills ensure accurate enrollments, positive client experiences, and compliance with program guidelines.

What is the difference between Facilitated Enroller vs Clinical Research Coordinator?

AspectFacilitated EnrollerClinical Research Coordinator
CredentialsTypically requires healthcare or research-related certificationsRequires research-specific training and certifications
Work EnvironmentOften in clinical settings, hospitals, or research facilitiesIn clinical sites, hospitals, or research institutions
Employer & IndustryPharmaceutical companies, research organizations, healthcare providersAcademic institutions, hospitals, research organizations
Primary RoleFacilitates patient enrollment into clinical trialsManages and coordinates clinical trial activities

While both roles are involved in clinical research, Facilitated Enrollers focus primarily on patient recruitment and enrollment, often working closely with healthcare providers. Clinical Research Coordinators handle broader trial management tasks, including data collection and regulatory compliance. Understanding these differences helps clarify career paths and job expectations in clinical research settings.

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What job categories do people searching Facilitated Enroller jobs look for?

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Facilitated Enroller jobs near you
Infographic showing various Facilitated Enroller job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% In-person job distribution, with an average salary of $71,292 per year, or $34.3 per hour.

Facilitated Enroller

Public Health Solutions

Manhattan, NY • On-site

$45K - $47K/yr

Full-time

Medical

Re-posted 5 days ago

Key responsibilities

  • Assist clients with completing medical assistance and health insurance applications, including collecting documents and entering data.

  • Educate consumers about the ABD program, insurance options, benefits, coverage terms, and application processes.

  • Conduct outreach and promote the ABD program to community organizations, including canvassing, tabling, and home visits.

Job description

Company Overview:

Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit healthsolutions.org. 

Program Description:

PHS’ Community Health and Nutrition Access Program helps New York residents obtain free or low-cost health insurance coverage, apply for the Supplemental Nutrition Assistance Program (SNAP, also known as Food Stamps), and through our WIC program, provides nutrition education sessions led by WIC nutritionists on healthy eating and physical activity, breastfeeding support, and eWIC cards to purchase nutritious foods. Our staff members are culturally and linguistically competent and identify with the communities they serve. They help clients navigate through what can be a complicated and confusing application process, step by step. Each year, we help over 22,000 people apply for or renew free or low-cost health insurance coverage, 14,000 people to apply for SNAP, and 35,000 eligible pregnant and nursing women and children up to five years of age to enroll in the New York State WIC (Women Infants and Children) Program. 

Position Summary:

Under the general supervision of the Sr. ABD Program Manager and Director of Health Insurance Enrollment, Facilitated Enrollers (FEs) will work with clients at prioritized community-based sites serving the aged, blind, and disabled (ABD) populations. When assigned to certain worksites (including hospitals), employees may be asked to meet health and immunization requirements set by the host facility, which may include proof of a current tetanus vaccination, subject to applicable exemptions and accommodations. This role will encompass assisting clients with the application process for public health insurance and educate consumers about insurance options, benefits, length and terms of coverage and application process as well as about managed care, health plans, and primary/preventive care. FEs will provide guidance to consumers on required documentation and assist consumers with health insurance applications.  

Duties and Responsibilities:  

  • Educate consumers on the ABD program and different medical assistance programs that 
  • may be available to them under HRA/LDSS office. 
  • Assist consumers in completing the medical assistance application/ re-certification 
  • application by collecting applicable documents needed and by entering appropriate data 
  • onto the electronic medical assistance application.
  • Outreaching and Promoting the ABD program to NYC Community Based Organizations 
  • and agencies by canvassing and tabling throughout NYC.
  • Assist with the appropriate health insurance enrollment applications for NYSOH for anyone 
  • 64 and under such as Child Health Plus, Qualified Health Plans (QHPs) and Essential 
  • Health Plan (EP).
  • • Accurately complete and submit applications through NYSOH and Bluemark approved 
  • systems if Certified as In Person Assistor / Navigator.
  • • Provide bilingual assistance to clients when needed. 
  • • Accurately complete and submit application for Aged, Blind and Disabled population 
  • thought State approved EDITS system
  • • Attend all mandatory trainings related to the FE-ABD program.
  • • Perform any other duties that are relevant in achieving the goals of PHS. 
  • • Assist Managers and Senior Staff on special projects, as needed
  • • Travel throughout all 5 NYC boroughs is required.
  • • Conduct weekly outreach in her/his respective area
  • • Conduct home visits as required.
  • • Mainly to be in Brooklyn and Queens Neighborhoods

Qualifications:  

  • High school diploma/GED; Associates degree preferred