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External Operations Manager Jobs in Baltimore, MD

Transdev

Operations Manager

Baltimore, MD · On-site

$64K - $79K/yr

... external customers, and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies, and managing the ...

RSC2, Inc.

Operations Manager

Fort George G Meade, MD · On-site

$114K - $275K/yr

RSC2 provides breakthrough expertise, support services, and technologies to make operations ... Interfaces with external customers and management to communicate status. * Submits required reports ...

Transdev

Operations Manager

Baltimore, MD

$64K - $79K/yr

... external customers, and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies, and managing the ...

Transdev

Operations Manager

Baltimore, MD · On-site

$64K - $79K/yr

... external customers, and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies, and managing the ...

The Hertz Corporation

Customer Operations Manager

Hanover, MD · On-site

$132K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to ...

Hertz

Customer Operations Manager

Hanover, MD · On-site

$132K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to ...

Tensec

Senior Operations Manager

Hanover, MD · On-site

$95 - $105/hr

About the Role As the Senior Operations Manager in our food‑based warehouse, you will be a ... Identifies and effectively communicates urgent issues, both internal and external, to site HR as ...

Yukon Technology

Regional Operations Manager

Baltimore, MD · Remote

$150K - $180K/yr

The Regional Manager - will be responsible for overseeing and driving the operational success of ... external stakeholders. Analytical skills will be applied to interpret financial reports, market ...

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External Operations Manager information

See Baltimore, MD salary details

$30.8K

$63.1K

$117.7K

How much do external operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for external operations manager in Baltimore, MD is $63,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn competitive salaries that vary based on industry, experience, and location. They often require strong leadership, project management skills, and industry knowledge, which can contribute to higher compensation levels compared to entry-level roles.

What are popular job titles related to External Operations Manager jobs in Baltimore, MD?

For External Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching External Operations Manager jobs in Baltimore, MD look for?

The top searched job categories for External Operations Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for External Operations Manager jobs?

Cities near Baltimore, MD with the most External Operations Manager job openings:

External Operations Manager jobs near you

Operations Manager

Baltimore, MD • On-site

Transdev
10K+ employees

6.5

Company rating: 6.5 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

79th of 99 rated public transport

People enjoy working here

Respectful managers

Learn more about Transdevexternal

$64K - $79K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Operations Manager
The Operations Manager reports directly to the General Manager in fulfilling daily operations, including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers, and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies, and managing the operation within the budgetary plan for the location. This position is based in Baltimore, MD.
Transdev is proud to offer:
  • Competitive compensation package of minimum $64,000 - maximum $79,000

Benefits include:
  • Vacation: minimum of two (2) weeks
  • Sick days: 5 days
  • Holidays: 12 days; 8 standard and 4 floating
  • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.

Benefits may vary depending on the location policy. The above represents the standard Corporate Policy
Key Responsibilities:
  • Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
  • Oversees scheduling of operators, monitors operations, and coordinates delivery of service with superiors.
  • Works closely with the maintenance department to ensure that all operation service requirements are met.
  • Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
  • Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
  • Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
  • Coordinates with the safety and training department to ensure all safety goals and directives are met.
  • Develops the Operations department budget.
  • May operate a vehicle in revenue service, if necessary.
  • Other duties as required.
  • Travel requirement outside of immediate area: <10>

Qualifications :
  • High school diploma or equivalent, such as GED, required
  • Class B or higher Commercial Driver's License with Passenger endorsement and Air brake endorsement required, or the ability to obtain one
  • 3 or more years of relevant transit supervisory experience required
  • Thorough knowledge of transit system regulations and operations.
  • Working knowledge and proficiency with Microsoft Word, Excel, and relevant database programs
  • Good written and oral communication skills
  • Ability to organize and perform work efficiently, strong attention to details
  • Ability to work effectively with labor; may include labor grievances and negotiations
  • Must be able to work shifts or flexible work schedules as needed.
  • Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:
The essential functions of this position require the ability to:
  • Must be able to regularly sit, stand, and walk for extended periods throughout the workday
  • Ability to move throughout office, maintenance, and transit yard environments , including outdoor areas in varying weather conditions
  • Must be able to walk long distances across bus yards, terminals, or facilities to monitor operations and conduct inspections

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
  • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  • Successfully pass a pre-employment drug screen.

About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Management
Job Type: Full Time
Req ID: 8764
Pay Group: 1BU
Cost Center: 55439
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .

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