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Experienced Automotive Service Advisor Jobs in Springfield, MA

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Experienced Automotive Service Advisor information

See Springfield, MA salary details

$11

$25

$45

How much do experienced automotive service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for experienced automotive service advisor in Springfield, MA is $25.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.71 per hour, depending on experience, location, and employer.

Is an experienced automotive service advisor a hard job?

An experienced automotive service advisor's job involves communicating with customers, diagnosing service needs, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting sales or service goals, but it is manageable with experience and proper training.

What is the difference between Experienced Automotive Service Advisor vs Automotive Service Advisor?

AspectExperienced Automotive Service AdvisorAutomotive Service Advisor
Required CredentialsHigh school diploma, relevant certifications, experience in customer serviceHigh school diploma, basic automotive knowledge, customer service skills
Work EnvironmentDealerships, auto repair shops, service departmentsDealerships, auto repair shops, service departments
Employer & Industry UsageTypically employed with more years of experience, handling complex customer issuesEntry to mid-level roles, handling basic customer inquiries
Search & Comparison IntentLooking for experienced professionals, advanced skills, career growthEntry-level, basic job responsibilities, training opportunities

In summary, an Experienced Automotive Service Advisor has more industry experience, handles complex customer issues, and often possesses additional certifications. An Automotive Service Advisor may be newer to the role, with foundational skills and less industry tenure. Both roles work in similar environments but differ in expertise and responsibilities.

What are popular job titles related to Experienced Automotive Service Advisor jobs in Springfield, MA? For Experienced Automotive Service Advisor jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Experienced Automotive Service Advisor jobs in Springfield, MA look for? The top searched job categories for Experienced Automotive Service Advisor jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Experienced Automotive Service Advisor jobs? Cities near Springfield, MA with the most Experienced Automotive Service Advisor job openings:
Experienced Automotive Service Advisor jobs near you
Infographic showing various Experienced Automotive Service Advisor job openings in Springfield, MA as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,753 per year, or $25.8 per hour.

Automotive Service Advisor

Hartford Toyota Superstore

Hartford, CT • On-site

$50K - $90K/yr

Full-time

Medical, PTO

Re-posted yesterday

Job description

Import Automotive Service Advisor

Join Our Team!

We are seeking a motivated, professional, and customer-focused Import Automotive Service Advisor to join our growing service department. The ideal candidate will have excellent communication skills, strong computer proficiency, and a passion for providing exceptional customer service.

Responsibilities:

  • Greet customers promptly and professionally.

  • Listen to customer concerns and accurately document vehicle service needs.

  • Communicate repair recommendations and service updates clearly.

  • Coordinate with technicians to ensure efficient workflow and timely repairs.

  • Prepare repair orders, estimates, and invoices.

  • Maintain consistent communication with customers throughout the service process.

  • Deliver an outstanding customer experience from vehicle drop-off to pick-up.

Qualifications:

  • Previous automotive service advisor experience preferred, especially with import vehicles.

  • Strong customer service and people skills.

  • Professional appearance and attitude.

  • Comfortable working with computers and dealership management software.

  • Excellent organizational and multitasking abilities.

  • Ability to work in a fast-paced environment.

  • Valid driver's license with a good driving record.

  • Must be able to pass a pre-employment drug screening.

  • Dependable, punctual, and willing to work as part of a team.

  • Positive attitude and strong desire to succeed.

What We Offer:

  • Competitive pay based on experience.

  • Health and benefits package.

  • Paid vacation and holidays.

  • Ongoing training and career advancement opportunities.

  • Supportive team environment with a growing dealership.

If you are a hardworking professional who enjoys helping customers and wants to build a successful career in the automotive industry, we encourage you to apply today.

Apply