ZipRecruiter

Log In

1

Experience Manager Jobs in Virginia (NOW HIRING)

Opal Waxing Inc

Be Seen First

Guest Experience Manager

Chesapeake, VA · On-site

$15 - $21/hr

This role is responsible for creating an outstanding guest experience, managing appointments, promoting memberships and retail products, and ensuring the salon runs smoothly throughout the day.

Five Below

Customer Experience Manager

Sterling, VA · On-site

$18/hr

College experience preferred. * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain ...

Five Below

Customer Experience Manager

Sterling, VA · On-site

$18/hr

College experience preferred. * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain ...

Five Below

Customer Experience Manager

Glen Allen, VA · On-site

$16/hr

College experience preferred. * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain ...

Five Below

Customer Experience Manager

Portsmouth, VA · On-site

$16/hr

College experience preferred. * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain ...

Five Below

Customer Experience Manager

Arlington, VA · On-site

College experience preferred. * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain ...

Five Below

Customer Experience Manager

Alexandria, VA · On-site

$16/hr

College experience preferred. * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain ...

Five Below

Customer Experience Manager

Portsmouth, VA · On-site

$16/hr

College experience preferred. * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain ...

next page

Showing results 1-20

All JobsExperience JobsExperience Manager JobsExperience Manager Jobs in Virginia

Experience Manager information

See Virginia salary details

$24.3K

$59K

$115K

How much do experience manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for experience manager in Virginia is $59,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $67,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an experience manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

How does an experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What does an experience manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or user experiences across various touchpoints. They often use data analysis, customer feedback, and experience design tools to enhance engagement and satisfaction, working closely with marketing, product, and service teams.
What are the most commonly searched types of Experience jobs in Virginia? The most popular types of Experience jobs in Virginia are:
What cities in Virginia are hiring for Experience Manager jobs? Cities in Virginia with the most Experience Manager job openings:
Experience Manager jobs near you
Infographic showing various Experience Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $59,014 per year, or $28.4 per hour.

Guest Experience Manager

Opal Waxing Inc

Chesapeake, VA • On-site

$15 - $21/hr

Full-time

Posted 14 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

About Us

Opal Waxing is a fast-paced, luxury waxing studio dedicated to helping clients feel confident and comfortable. We are seeking a friendly, organized, and sales-minded Front Desk Coordinator to provide exceptional customer service while supporting the daily operations of the salon.

Position Summary

The Front Desk Coordinator is the first and last impression of our salon. This role is responsible for creating an outstanding guest experience, managing appointments, promoting memberships and retail products, and ensuring the salon runs smoothly throughout the day.

Responsibilities

Welcome guests with a warm, professional attitude

Answer phones, texts, and online inquiries promptly

Schedule, confirm, and manage appointments

Check clients in and out accurately

Process payments and maintain accurate records

Promote memberships, packages, and retail products

Meet monthly sales goals for memberships and retail

Handle client concerns professionally and efficiently

Maintain a clean, organized reception area

Assist with daily opening and closing duties

Support service providers and management as needed

Follow all company policies and procedures

Qualifications

Previous customer service experience required

Salon, spa, or retail experience preferred

Strong communication and interpersonal skills

Comfortable discussing products and memberships

Ability to multitask in a fast-paced environment

Reliable, punctual, and professional appearance

Basic computer and scheduling software skills

Must be available evenings and weekends

Compensation

Hourly pay: $15–$21 per hour based on experience

Monthly commission opportunities

Performance bonuses

Employee discounts on products and services

Growth opportunities within the company

Ideal Candidate

You are energetic, outgoing, and genuinely enjoy helping people. You are comfortable recommending products, educating clients about memberships, and creating a positive experience that keeps guests coming back.

How to Apply

Please submit your resume and a brief statement explaining why you would be a great fit for Opal Waxing.