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Expansion Capital Group Jobs (NOW HIRING)

ETF & SMA Hybrid Sales Specialist

New York, NY ยท On-site

$105K - $168K/yr

... Capital Group is looking for." * You will serve as the primary point of contact for Regional Sales Office and Hybrid Sales teams, driving advisor meeting coordination and expanding ETF/SMA adoption.

This role will be highly visible with Capital Group's senior leadership. "I am the person Capital ... expanding its impact across the enterprise. * You take pride in mentoring others, and you are ...

Social Media Specialist

Houston, TX ยท On-site

$48K - $55K/yr

As a growing organization, Rise Capital Group offers team members direct access to leadership, real responsibility, and the opportunity to grow alongside a company in an active expansion phase. We ...

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Expansion Capital Group information

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How much do expansion capital group jobs pay per year?

As of Sep 2, 2026, the average yearly pay for expansion capital group in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is Expansion Capital Group?

Expansion Capital Group is a financial services company that provides working capital and funding solutions to small and medium-sized businesses. Founded in 2013, the company specializes in offering alternative financing options such as business loans and merchant cash advances. Their services are designed to help businesses access quick and flexible funding to support growth, manage cash flow, or cover unexpected expenses. Expansion Capital Group evaluates businesses based on their performance rather than just credit scores, making it accessible for a wide range of business owners.

What are the key skills and qualifications needed to thrive as an Expansion Capital Group loan officer?

To thrive as a Loan Officer at Expansion Capital Group, you need a strong understanding of financial analysis, credit evaluation, and sales principles, usually supported by a degree in finance, business, or a related field. Familiarity with CRM systems, loan origination software, and financial documentation tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and resilience help you build relationships with clients and navigate challenging situations. These skills are crucial for accurately assessing risk, closing deals, and supporting small business clients effectively.

What are some common challenges faced by professionals working in a business development role at Expansion Capital Group?

Professionals in business development at Expansion Capital Group often encounter challenges such as identifying and engaging with small business owners who are the right fit for financing solutions. Navigating a highly competitive lending market requires strong communication skills and persistence, as well as the ability to quickly understand the unique needs of each client. Additionally, balancing the need to meet sales targets while ensuring compliance with regulatory requirements can be demanding. Success in this role involves effective teamwork with underwriters, marketing, and customer service departments to deliver tailored financing solutions and maintain strong client relationships.

What is the difference between Expansion Capital Group vs Business Development Manager?

AspectExpansion Capital GroupBusiness Development Manager
Primary RoleProvides funding and strategic support for business growthIdentifies and secures new business opportunities
Required CredentialsFinancial background, investment knowledgeSales, marketing, or industry-specific experience
Work EnvironmentFinancial institutions, investment firmsCorporate offices, client meetings
Industry UsageFinance, investment, private equityVarious industries, sales-driven roles

While both roles focus on growth, Expansion Capital Group primarily offers funding and strategic investment support, whereas a Business Development Manager actively seeks new clients and markets to expand business reach.

More about Expansion Capital Group jobs

What states have the most Expansion Capital Group jobs?

States with the most job openings for Expansion Capital Group jobs include:

Infographic showing various Expansion Capital Group job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.

Merchant Support Associate - Sandy, UT

Expansion Capital Group

Sandy, UT โ€ข On-site

$24 - $29/hr

Full-time

Re-posted 23 days ago


Job description

Description


Full-Time | Monday - Friday - 8:00 AM - 5:00 PMย 


Sandy, UT - In-Office


$24.00 - $29.00 / hour + Commission DOEย 

________________________________________


Solve Problems. Build Relationships. Drive Account Resolution.

________________________________________


About Expansion Capital Group (ECG)


ECG provides financing solutions that help small businesses access the capital they need to grow. Our team specializes in efficient, non-traditional lending, balancing speed with strong credit discipline and a commitment to doing things the right way.

We are looking for a Merchant Support Coordinator to support our Merchant Support team.


This role is ideal for someone who enjoys problem-solving, building relationships, and helping customers navigate challenging situations. You'll play a key role behind the scenes by helping merchants resolve account issues, identifying practical solutions, and supporting positive outcomes for both the merchant and ECG.


If you're a strong communicator, naturally curious, and motivated to make an impact through relationship management and account resolution, this is a strong opportunity. In this role, you'll investigate account concerns, communicate directly with merchants, and work collaboratively across teams to drive resolution and recovery efforts.

________________________________________


What You'll Do:

  • Manage delinquent merchant accounts through investigation, communication, negotiation, and resolution activities
  • Review merchant agreements and account activity to identify issues and determine appropriate resolution strategies
  • Analyze repayment performance and account information to assess risk and account status
  • Contact merchants through phone, email, text, and other approved communication channels
  • Negotiate payment arrangements and account resolution options within established guidelines
  • Maintain accurate and timely documentation of merchant interactions and account activity
  • Monitor assigned accounts and conduct follow-up activities to support account resolution and recovery efforts
  • Resolve merchant concerns through effective communication and problem-solving
  • Partner with internal teams to gather information and resolve account issues
  • Support a positive team environment through collaboration and knowledge sharing

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What You'll Learn:

  • How merchant servicing and account management operate within a financial services environment
  • Hands-on experience with account resolution, negotiation, and customer retention strategies
  • Exposure to financial agreements, repayment structures, and risk-related decision making
  • Cross-functional collaboration across operations, underwriting, and merchant support teams
  • How to balance customer experience with business objectives and risk management

________________________________________


Why Join Us:

  • Impact: Help merchants find solutions while protecting company assets and supporting business success
  • Hands-On Experience: Develop valuable skills in negotiation, account management, and financial services
  • Growth Potential: Build a foundation for advancement within a growing organization
  • Team Environment: Collaborative, fast-paced, and solution-focused
  • Consistency: Monday-Friday schedule with predictable hours

________________________________________


Work Environment:

  • In-office role based in either Sioux Falls, SD or Sandy, UT
  • Professional office environment with a collaborative team atmosphere
  • Occasional evening or weekend work may be required based on business needs

Requirements


What We're Looking For:


Strong candidates typically have experience in:

  • Collections, account management, customer service, or financial services
  • Managing customer conversations and resolving complex issues
  • Negotiation, conflict resolution, or account recovery activities
  • Working with CRM systems or account management software
  • Managing multiple priorities in a fast-paced environment

________________________________________


You'll Thrive in This Role If You Are:

  • A confident and professional communicator
  • Comfortable having difficult conversations while maintaining positive relationships
  • Analytical and naturally curious when solving problems
  • Organized with strong attention to detail and follow-through
  • Adaptable, accountable, and team-oriented

_____________________________________


Required Experience:

  • One to three years of experience in collections, customer service, account management, call center operations, financial services, or a related field
  • Experience managing customer interactions and resolving account-related concerns
  • Ability to work effectively both independently and collaboratively within a team environment

________________________________________


Preferred Experience:

  • Experience working with delinquent accounts, payment negotiations, or account resolution activities
  • Experience utilizing CRM, collections, servicing, or account management systems
  • Experience in banking, lending, financial services, or other regulated industries
  • Experience reviewing agreements, account activity, or financial information to support decision-making

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Equal Opportunity Employer

Expansion Capital Group is an equal opportunity employer and considers all applicants without regard to protected characteristics.