Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and general life safety products * Learn pre-engineered suppression systems, such as six ...
Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and general life safety products * Learn pre-engineered suppression systems, such as six ...
Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products * Troubleshoot and perform service and repair of fire extinguishers, exit ...
Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products * Troubleshoot and perform service and repair of fire extinguishers, exit ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products * Troubleshoot and perform service and repair of fire extinguishers, exit ...
Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products * Troubleshoot and perform service and repair of fire extinguishers, exit ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Route Sales & Service Apprentice
Troy, MI · On-site
Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products * Troubleshoot and perform service and repair of fire extinguishers, exit ...
Route Sales & Service Apprentice
Troy, MI · On-site
Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products * Troubleshoot and perform service and repair of fire extinguishers, exit ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems * Record and document all inspections, repairs, discrepancies, and ...
Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products * Troubleshoot and perform service and repair of fire extinguishers, exit ...
Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products * Troubleshoot and perform service and repair of fire extinguishers, exit ...
HR Generalist
Lansing, MI · On-site
- Handle routine HR inquiries, managing to completion - Conduct HR transactions including: orientation, leaves of absences, exit meetings, etc. - Process HRIS transactions, ensuring data integrity and ...
HR Generalist
Lansing, MI · On-site
- Handle routine HR inquiries, managing to completion - Conduct HR transactions including: orientation, leaves of absences, exit meetings, etc. - Process HRIS transactions, ensuring data integrity and ...
Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and kitchen hood suppression systems, such as six-year maintenance, hydrotest, recharge ...
Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and kitchen hood suppression systems, such as six-year maintenance, hydrotest, recharge ...
3rd Shift Field Specialist
Sterling Heights, MI · On-site
$18/hr
Oversee daily parking facilities, including monitoring entry and exit points. * Assist customers with inquiries, payments, and parking issues. * Enforce parking regulations and ensure compliance with ...
Quick apply
3rd Shift Field Specialist
Sterling Heights, MI · On-site
$18/hr
Oversee daily parking facilities, including monitoring entry and exit points. * Assist customers with inquiries, payments, and parking issues. * Enforce parking regulations and ensure compliance with ...
3rd Shift Field Specialist
Sterling Heights, MI · On-site
$18/hr
Oversee daily parking facilities, including monitoring entry and exit points. * Assist customers with inquiries, payments, and parking issues. * Enforce parking regulations and ensure compliance with ...
Quick apply
3rd Shift Field Specialist
Sterling Heights, MI · On-site
$18/hr
Oversee daily parking facilities, including monitoring entry and exit points. * Assist customers with inquiries, payments, and parking issues. * Enforce parking regulations and ensure compliance with ...
In-Shop Team Member
$13 - $14/hr
Rock Stars Wanted In-shoppers are responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service and executing fast and accurate sandwiches while ...
In-Shop Team Member
$13 - $14/hr
Rock Stars Wanted In-shoppers are responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service and executing fast and accurate sandwiches while ...
In-Shop Team Member
Kalamazoo, MI · On-site
$13 - $14/hr
Rock Stars Wanted In-shoppers are responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service and executing fast and accurate sandwiches while ...
In-Shop Team Member
Kalamazoo, MI · On-site
$13 - $14/hr
Rock Stars Wanted In-shoppers are responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service and executing fast and accurate sandwiches while ...
In-Shop Team Member
$13 - $14/hr
Rock Stars Wanted In-shoppers are responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service and executing fast and accurate sandwiches while ...
In-Shop Team Member
$13 - $14/hr
Rock Stars Wanted In-shoppers are responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service and executing fast and accurate sandwiches while ...
3rd Shift Field Specialist
Sterling Heights, MI · On-site
$18/hr
Oversee daily parking facilities, including monitoring entry and exit points. * Assist customers with inquiries, payments, and parking issues. * Enforce parking regulations and ensure compliance with ...
Quick apply
3rd Shift Field Specialist
Sterling Heights, MI · On-site
$18/hr
Oversee daily parking facilities, including monitoring entry and exit points. * Assist customers with inquiries, payments, and parking issues. * Enforce parking regulations and ensure compliance with ...
Exit information
What is an exit job?
What is the difference between Exit vs Customer Service Representative?
| Aspect | Exit | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; may require specific industry certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, call centers, or on-site locations depending on industry | Call centers, retail stores, or office environments |
| Employer & Industry Usage | Used in various industries for employee exit processes and offboarding | Common in retail, telecom, and service industries for customer interaction |
| Comparison Intent | Focuses on employee exit procedures and offboarding | Focuses on assisting customers and resolving issues |
While both roles involve communication skills, Exit specialists handle employee offboarding processes, whereas Customer Service Representatives focus on assisting customers. The key difference lies in their primary responsibilities and work context, though both require strong interpersonal skills and industry-specific knowledge.
What are the key skills and qualifications needed to thrive as an exit coordinator, and why are they important?
What are some common challenges faced by exit interview coordinators, and how can they address them to ensure effective feedback collection?

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 14 days ago
CertaSite rating
8.5
Based on 12 frontline employees who took The Breakroom Quiz
7th of 37 rated health and safety providers
Job description
ROLE OVERVIEW
We are looking for a route sales & service level I technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection,?installation, testing, service, and repair required on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems. This includes confirming compliance?with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company.
COMPANY PERKS
- Compensation is based on experience and certifications
- Level up training program
- Education & Certification reimbursement program
- Referral bonuses starting at $1,000 per referral
- Comprehensive medical plan options, including dental and vision
- 401K plan with company match
- Generous paid time off, paid holidays, and paid parental leave
- Management opportunities
- Opportunities for overtime with incentives
- Company giveaways
- Opportunities for community service and charity involvement
- Work at a mission-driven company, focused on people
- Continued growth and expansion into new markets and products and services
WHAT YOU WILL BE DOING
- Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and general life safety products
- Learn pre-engineered suppression systems, such as six-year maintenance, hydrotest, recharge, battery replacement, bulb replacement and other services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of company
- Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems
- Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually
- Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
- Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job
- Maintain equipment and tools necessary to safely perform job
- Evaluate customer site for additional equipment and services that customer may require
- Work in compliance with the Company's safety program
- Discuss deficiencies noted with customer, explaining the problem and its resolution
- There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.
- Must be comfortable with heights, working on ladders or lifts, or in confined spaces
QUALIFICATIONS
- 90 days of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products
- Must possess the ability to calculate basic math including fractions, decimals and percentages
- Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
- Must currently have a valid U.S. driver's license
IDEAL QUALITIES
- 90 days 1 year of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products
- Training and experience working on kitchen hood and pre-engineered suppression systems
Who are we?
CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. Its all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.
As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.
Our Mission: To provide a meaningful impact to as many lives as possible.
Our Vision: To be the most dependable and simplified life safety solution on the planet.
Our Values:
- Passionate We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
- Impactful Our work makes a real difference in the world. We literally save lives, but thats just the beginning.
- Innovative We believe there is always a better way. We dont stop until we find it.
- Genuine We do what we say, and we mean it. We are authentic and dependable.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards
Equal Employment Opportunity/M/F/disability/protected veteran status
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
What CertaSite employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About CertaSite
Sourced by ZipRecruiter
Industry
Public safety statistics centers and offices
Company size
51 - 200 Employees
Headquarters location
Indianapolis, IN, US
Year founded
2018