Executive Knowledge Graph Jobs (NOW HIRING)

Job Summary:
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. As Senior Director of Product Management, you'll own the enterprise data-to-activation platform and drive delivery of Next Gen Account Hierarchy as a flagship transformation initiative, while also stewarding the enterprise Knowledge Graph platform.
Responsibilities:
• Own end-to-end delivery of NGAH to critical path teams by FY28
• Drive enterprise-wide adoption across Sales, Marketing, RevOps, Finance, and Product organizations, with scalable rollout and enablement models for long-tail teams
• Balance speed, accuracy, governance, and adoption in a high-complexity environment
• Drive alignment across 40+ stakeholder teams and organizational leaders
• Define and execute product strategy across Customer Master (identity, match/merge, hierarchy), Enrichment Platform (data quality, vendors, signals), Data Platform (pipelines, governance, activation), and Knowledge Graph (entity relationships, graph traversal, AI-ready data structures)
• Ensure enterprise data flows seamlessly from ingestion → activation → business impact
• Partner deeply with GTM teams to embed trusted customer data into workflows and operational systems
• Drive measurable business outcomes: improved targeting, segmentation, pipeline quality, conversion, ACV, and operational efficiency
• Lead enterprise-wide change management to accelerate adoption and reduce friction across a highly matrixed organization
• Lead, grow, and coach a team with varying levels of PM maturity, developing the next generation of product leadership talent
• Instill strong product instincts, execution rigor, and an ownership mindset
• Build a culture of accountability, clarity, customer-centricity, and operational excellence
• Embed AI into data quality, enrichment, deduplication, signals intelligence, scoring, and workflow automation
• Leverage knowledge graphs as the semantic layer powering Agentforce reasoning, entity disambiguation, and relationship-aware recommendations
• Champion the evolution from traditional systems to intelligent, agent-driven platforms
• Serve as Customer Zero for strategic platform partners (e.g., Informatica)
• Influence roadmap direction, validate capabilities at scale, and ensure enterprise readiness
• Evaluate emerging technologies and industry trends relevant to enterprise data and AI ecosystems
Qualifications:
Required:
• 12–15+ years in Product Management with a proven track record delivering large-scale enterprise transformation programs
• Experience leading highly cross-functional initiatives across Product, Engineering, GTM, Operations, and Executive stakeholders
• Strong background in customer data platforms, master data management (MDM), identity resolution, and customer hierarchy systems
• Deep familiarity with enterprise data platforms, including governance, data pipelines, data modeling, and activation
• Demonstrated ability to influence and drive alignment across large, matrixed organizations without direct authority, including at the executive level
• Ability to operate fluidly between strategic vision and execution details
Preferred:
• Experience with Informatica MDM or similar enterprise master data management platforms
• Working knowledge of Salesforce Data Cloud, including identity resolution, activation, governance, and enterprise data architecture concepts
• Familiarity with enterprise Knowledge Graph architectures and graph-powered systems, including semantic modeling, ontology concepts, entity relationships, and AI-powered reasoning use cases
• Experience partnering with external platform vendors in a Customer Zero or strategic design partner capacity
• Experience with AI-powered enterprise platforms, agentic workflows, intelligent automation, or semantic technologies — including Agentforce or similar AI ecosystems
• A related technical degree
Company:
Salesforce is a cloud-based software company that provides customer relationship management software and applications. Founded in 1999, the company is headquartered in San Francisco, USA, with a team of 10001+ employees. The company is currently Late Stage.