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Executive It Support Jobs in Pennsylvania (NOW HIRING)

Mitchell Martin

IT Support Specialist

Norristown, PA · On-site

IT Support Specialist Join our team as an IT Support Specialist in Audubon, PA, where you'll provide essential onsite technical support. This full-time role involves troubleshooting hardware ...

BlinkRx

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

The IT Support Technician will deliver IT support to end-users and operations groups, ensuring a positive customer experience while resolving systems issues and documenting processes.

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20.75 - $28.75/hr

You are a IT Support Technician who has demonstrated success in addressing problems and opportunities within growing organizations. You know how to identify, diagnose, and resolve systems issues ...

Mitchell Martin

IT Support Specialist

West Norriton, PA · On-site

$65K - $72.50K/yr

Title: IT Support Specialist Location: Audubon, PA (Onsite) Position Type : Full Time Compensation Pay Range:$65,000-$72,500 Per Year Description Join our team as an IT Support Specialist in Audubon ...

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Executive It Support information

See Pennsylvania salary details

$26.6K

$93.8K

$184.4K

How much do executive it support jobs pay per year?

As of May 27, 2026, the average yearly pay for executive it support in Pennsylvania is $93,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $120,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive IT Support professional, and why are they important?

To thrive as an Executive IT Support professional, you need advanced troubleshooting skills, strong knowledge of operating systems and enterprise applications, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with enterprise collaboration tools, remote support platforms, and mobile device management systems is essential. Discretion, proactive communication, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities are crucial for ensuring seamless technology experiences for executives, minimizing downtime, and maintaining confidentiality in high-stakes business environments.

What are the typical collaboration dynamics between Executive IT Support professionals and C-suite executives?

Executive IT Support professionals regularly work in close partnership with C-suite executives, providing highly responsive technical assistance and anticipating technology needs to minimize disruptions. This often involves proactive communication, maintaining confidentiality, and adapting to rapidly changing priorities. Building trust and demonstrating discretion are essential, as you'll frequently handle sensitive information and provide solutions under tight deadlines. Expect to coordinate with other IT specialists to resolve complex issues efficiently and to ensure executives have seamless access to critical systems both onsite and remotely.

What is Executive IT Support?

Executive IT Support refers to specialized technical assistance provided to top-level executives, such as CEOs and other C-suite leaders, within an organization. This role involves managing and resolving complex IT issues quickly and discreetly to minimize downtime and protect sensitive information. Executive IT Support professionals often handle personalized technology setups, secure communications, and troubleshooting for both office and mobile environments, ensuring that executives can work efficiently and securely at all times.

What is the difference between Executive It Support vs IT Support Specialist?

AspectExecutive It SupportIT Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Network+, Microsoft Certified
Work EnvironmentCorporate offices, executive supportVarious settings including offices, data centers
Employer & IndustryBusinesses, corporate sectorsIT firms, corporate, and technical environments
Search & Comparison IntentUnderstanding roles supporting executivesTechnical support for general users and systems

Executive It Support focuses on providing specialized technical assistance to company executives, often requiring a higher level of discretion and tailored support. In contrast, IT Support Specialists handle broader technical issues across the organization, supporting various users and systems. Both roles require similar certifications but differ in scope and target audience.

What are the most commonly searched types of It Support jobs in Pennsylvania? The most popular types of It Support jobs in Pennsylvania are:
What are popular job titles related to Executive It Support jobs in Pennsylvania? For Executive It Support jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Executive It Support jobs in Pennsylvania look for? The top searched job categories for Executive It Support jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Executive It Support jobs? Cities in Pennsylvania with the most Executive It Support job openings:
Executive It Support jobs near you
Infographic showing various Executive It Support job openings in Pennsylvania as of May 2026, with employment types broken down into 18% Full Time, 69% Part Time, and 13% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $93,777 per year, or $45.1 per hour.
Executive IT Services Specialist

Executive IT Services Specialist

Vanguard Group

Wayne, PA • On-site

Full-time

Posted 15 days ago

Vanguard rating

8.7

Company rating: 8.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

13th of 137 rated financial services

Job description

In this high-visibility "face of IT" role, the Executive IT Services Specialist ensures seamless technology experiences for approximately 200 senior leaders at Vanguard - including our Board of Directors, C-suite executives, and principals - so they can focus on strategic decisions without technical distractions. The position demands a unique blend of deep technical expertise, discretion, and exceptional customer service skills to address the complex and time-sensitive IT needs of top-ranking leadership. Acting as a trusted IT partner to Vanguard's most influential members, you will provide white-glove, high-touch support by anticipating executives' technology needs and resolving issues proactively and in times of request. Your efforts will keep their digital tools and environments optimized for performance, security, and ease of use - directly enabling our leaders' productivity and ensuring the smooth operation of Vanguard's mission-critical activities both locally and as they travel. As an Executive IT Services Specialist on our curated support team, you will take ownership of the following responsibilities in partnership with your peer team to deliver concierge-level IT service for Vanguard's senior executives and their support staff:
Responsibilities:
  • High-Priority Technical Support: Serve as a direct IT support partner for ~200 senior leaders, providing immediate response and rapid resolution for any hardware, software, or connectivity issues to ensure minimal downtime and maximum productivity.
  • End-to-End Device & Application Management: Support and maintain all executive technology, including Windows and macOS laptops/desktops, mobile devices (iPhone/iPad), videoconferencing systems, and critical software (e.g. Microsoft 365 and other productivity/collaboration tools), ensuring they are fully operational and up-to-date at all times.
  • Proactive System Maintenance: Conduct regular health checks, updates, and patches on executive devices; manage technology refresh cycles and new hardware/software rollouts with minimal disruption to the user. Leverage enterprise tools (e.g. Intune, Jamf Pro) to monitor device performance and address potential issues before they impact the executive, guaranteeing a secure and reliable IT environment.
  • User Training & Advisory: Act as the primary IT advisor and liaison for executives. Build strong relationships and trust with each executive and their support staff, gaining insight into their preferences and workflows. Provide one-on-one coaching or training on new technologies, tools, and IT best practices tailored to the executive's needs, improving their tech proficiency and confidence when requested.
  • Collaboration & Escalation: Work closely with other IT & Security teams (e.g. network, security, enterprise applications) to quickly escalate and resolve complex issues beyond the desktop, such as enterprise network outages or specialized software problems or threat events. Ensure that all support actions comply with corporate security policies and safeguard sensitive information at all stages.
  • Availability & Travel: Be prepared to support executives beyond typical 9-to-5 - including providing after-hours and weekend on-call assistance when urgent needs arise. This role is based in Malvern, PA, and requires approximately 15-25% travel to support off-site meetings, board sessions, or other critical events in person as a part of a broader team. You will sometimes work early mornings or late nights to ensure seamless technology support during important meetings in different time zones or during executive travel.

Qualifications:
  • Extensive IT Support Experience: 5+ years of IT support experience in helpdesk, desktop support, or similar roles, including 2+ years directly supporting C-suite or VIP end-users in a large enterprise environment. A proven track record of providing hands-on support to senior executives (e.g. CEO, CIO, board members) is essential
  • Broad Technical Proficiency: Expertise in both Windows and macOS operating systems, as well as mobile device platforms (iOS required; Android a plus). Strong skills with enterprise productivity and communication tools, especially Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams), video conferencing (Teams/Zoom/GoogleMeet), mobile device management, and common peripherals and AV technologies.
  • Advanced Troubleshooting & Security Knowledge: Demonstrated ability to diagnose and resolve a wide range of technical issues - from laptop and smartphone glitches to network connectivity and video conferencing problems - quickly and under pressure. Solid understanding of networking fundamentals (Wi-Fi, VPN, firewalls) and enterprise cybersecurity best practices to support secure executive computing and communication.
  • Certifications (Preferred): Bachelor'sdegree in Computer Science, Information Technology, or a related field (or equivalent professional experience) is preferred. While not required, industry certifications such as CompTIA A+, Network+, ITIL Foundation, or relevant Microsoft/Apple certifications are highly valued as evidence of your technical depth and commitment to continuous learning.

Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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