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Senior Account Executive – Hospitality Reach360 | Powered by Gesture

Denver, CO / New York, NY (Hybrid) | Remote Considered

Full-Time | Hospitality & Gaming

ABOUT GESTURE

Gesture is where technology meets humanity, a place where innovation, emotion, and impact collide. We're a fast-growing tech company using AI, machine learning, and intelligent logistics to power a first-of-its-kind platform that connects people and brands through real-world, tangible experiences. From our mobile app to our B2B Reach360 platform, Gesture blends data, emotion, and automation to build the future of human connection, at scale.

Inside our headquarters, you'll find an environment that moves with the pace and precision of Silicon Valley but with the heart of something far greater. We run on cutting-edge tools, creative experimentation, and raw ambition. Every project, every relationship, every deal you close here matters because it's felt and experienced by real people around the world. At Gesture, you'll work alongside some of the smartest, most driven operators, engineers, and creatives in the industry, people who think big, move fast, and care deeply about the work they do.

ABOUT REACH360

Reach360 is Gesture's flagship B2B tangible marketing platform, built to help brands and institutions create real, memorable, and tangible connections with their audiences. In the Hospitality vertical, Reach360 delivers expertly curated physical experiences, including guest welcome kits, VIP arrival gifts, and loyalty and retention mailers, all designed to deepen the guest journey and drive engagement, loyalty, and measurable results. We do this through our tangible marketing solutions and proprietary AI platform. Our managed service pairs expertise with dedicated account management, giving clients a true partner at every stage.

WHERE WE ARE HEADED

Gesture is investing aggressively in AI-driven intelligence to power the next generation of marketing and commerce using a gift-centric approach. Our roadmap focuses on building intelligence that anticipates, adapts, and compounds: predicting intent, optimizing campaigns in real time, and delivering deeply personalized experiences driven by real-world behavior, through systems that continuously learn and improve with every interaction.

This is not surface-level automation. We're building intelligence directly into the core of how our hospitality and gaming partners plan, deliver, and measure the guest experience at scale. At Gesture, you're not joining a static vendor. You're joining a team building the infrastructure for how brands and properties connect with guests in a post-digital-fatigue world.

THE OPPORTUNITY

We are seeking a curious, consultative, and relational Senior Account Executive, Hospitality to join the Reach360 team and drive growth across high level hotels, boutique hotels, and casinos throughout the United States. This is a role built for an independent, resourceful, and driven professional who thrives in a startup environment, brings a genuine passion for guest experience, and knows how to build pipeline, develop relationships, earn trust, and close business.

You will own your territory, develop new relationships from the ground up, and serve as a solutions-oriented, creative problem solver for prospects navigating the complexities of guest engagement, loyalty, and retention. If you are the kind of closer who is competitive by nature, leads with empathy and insight, and is intentional about networking, this role is for you.

WHAT YOU WILL OWN

• Personal sales targets across the Hospitality vertical, with full ownership of your territory
• New business development: independently prospecting through outreach, networking, conferences, and referrals
• The full sales cycle: consultative discovery, solution matching, negotiation, and close
• Client relationships post-sale, including retention, satisfaction, and account growth
• Presence at industry trade shows and conferences within the hospitality and gaming space
• Accurate CRM records, pipeline reporting, and market intelligence shared with leadership

WHAT THIS ROLE IS NOT

Let’s be clear:

• This is not a role where leads are handed to you; you build your own pipeline from the ground up
• This is not a order-taking or account-servicing-only position; you are expected to close, not just manage
• This is not a role for someone who avoids travel, property visits, or in-person relationship building
• This is not a role for someone uncomfortable being measured against a number

WHAT YOU WILL BE HELD ACCOUNTABLE FOR I. Sales & Business Development

• Drive Revenue: Meet and exceed personal sales targets across the Hospitality vertical
• Build Pipeline: Independently prospect for new clients through outreach, networking, conferences, and referrals
• Consultative Selling: Lead with curiosity and a deep understanding of the guest journey to match prospects with the right Reach360 solution
• Close Business: Bring a true closing mentality to every engagement, follow through, follow up, and get the deal done
• Entertain & Engage: Build meaningful relationships with prospects and clients through strategic outreach, property visits, and in-person events
• Attend Conferences: Represent Reach360 at industry conferences and trade shows within the hospitality and gaming space

II. Account Management

• Own Your Accounts: Manage client relationships with excellence, ensuring strong retention and satisfaction throughout the VIP experience
• Expand Relationships: Identify growth opportunities within existing accounts and deepen property and portfolio partnerships over time
• Partner Cross-Functionally: Collaborate with marketing and operations to ensure seamless delivery and brand consistency

III. Reporting & Operations

• Track Activity: Maintain accurate CRM records, pipeline reporting, and activity logs
• Communicate Clearly: Provide regular updates to Reach360 leadership on pipeline progress, deal status, and market intelligence

WHAT SUCCESS LOOKS LIKE

In 30 days: You have a working command of the Reach360 platform, the hospitality vertical, and your assigned territory, and you've begun activating your existing network.

In 60 days: You have a qualified, active pipeline in motion, with early deals in consultative discovery or negotiation, and a visible presence at relevant industry events.

In 90 days: You are closing business, tracking toward budget, and expanding relationships within your first accounts, with clean CRM and reporting discipline in place.

WHAT YOU MUST HAVE

• A proven track record of hitting or exceeding budget, often ahead of schedule
• An established, active network of hospitality and gaming contacts and a book of business you can activate from day one
• Regular presence at industry trade shows and conferences within the hospitality and gaming space
• Proven success selling into the hospitality vertical, including major markets across the United States
• 3 or more years of B2B sales experience selling into hotels, casinos, or hospitality groups, backed by strong professional references
• Comfort engaging with directors, VPs, and executive leadership, with no trouble getting in front of decision makers
• Solid command of CRM platforms, virtual meeting tools, and digital communication technologies
• Willingness to travel occasionally for conferences and property visits

BONUS KNOWLEDGE

• Existing relationships within casino and gaming loyalty, marketing, or guest experience teams
• Experience selling tangible, experiential, or direct-to-guest marketing programs rather than digital-only media
• A track record of expanding single-property relationships into multi-property or portfolio-level partnerships

HOW YOU OPERATE

• Curious & Consultative: You ask great questions, listen carefully, and build solutions around what your clients actually need
• Independent & Resourceful: You don't wait to be told what to do. You identify opportunities, create your own momentum, and find a way to get it done
• Driven & Competitive: You keep score, push yourself to win, and bring a relentless work ethic to everything you do
• Solutions-Oriented: You approach every challenge with creativity and focus, finding the right answer even when the path is not obvious
• Relational at Your Core: Relationships aren't just a tactic, they're your competitive advantage. You are intentional about networking and invest in every connection you make
• A True Closer: You bring energy and conviction to the end of every sales cycle and know how to earn the commitment
• Hospitality Insider: You have a genuine passion for guest experience and a strong understanding of the hotel and gaming landscape

WHO SHOULD NOT APPLY

• You expect a built pipeline or inbound leads rather than building your own from scratch
• You prefer managing existing accounts to hunting new business
• You are uncomfortable with quota accountability or being measured against a number
• You are not willing to travel for conferences, trade shows, or property visits

COMPENSATION

• Base Salary: $90,000 – $125,000, commensurate with experience
• Commission: Competitive performance-based commission structure
• Equity: Stock options and equity participation

OTHER GESTURE BENEFITS AND PERKS

• Health & Wellness: health, dental, and vision insurance
• Flexible PTO
• Growth: direct path to expanded leadership as Reach360 scales
• Gesture Swag Pack: exclusive branded gear (hoodie, water bottle, or cap)
• Beautiful HQ Experience: modern offices in NYC and Denver with creative work zones, media studio, and collaboration spaces
• Culture: collaborative, mission-driven, high-performance team environment

GESTURE IS COMMITTED

To maintaining fair, transparent, and performance-driven compensation practices. Depending on the role, total compensation may include commissions, bonuses, or other performance-based incentives. Final compensation packages are determined by factors such as years of experience, skill set, certifications, and location. Additional components may include equity, annual performance rewards, and other incentive programs tied to company and individual results.

At Gesture, we operate with a KPI-driven, pacesetting culture, one that rewards sharp, motivated, high-performing individuals who take initiative and execute with excellence.