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Executive Customer Service Jobs in Bothell, WA (NOW HIRING)

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Customer Service Representative

Renton, WA · On-site

$22.39/hr

Customer Service Representative - Call Center (on-site, not a remote role) Location : Renton, WA ... professional/executive recruitment in a wide range of industries. At Express Bellevue, we ...

AA2IT

Desktop Support Technician

Lynnwood, WA · On-site

$22.50 - $28.50/hr

Required : • Field Tech experience client facing/executive customer service • Troubleshooting and preventative maintenance of site • Warranty Dell support • Communications • Hardware Break ...

Savers Value Village

Customer Service Associate

Tukwila, WA · On-site

$21.65 - $28.52/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $21.65 to $28.52 depending on job ... executives. We develop around 90% of our training internally, and partner with a variety of ...

WaFd Bank

Customer Service Representative

Seattle, WA · On-site

$21.75 - $26.92/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Seattle, WA

$21.75 - $26.92/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

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All JobsCustomer Service JobsExecutive Customer Service JobsExecutive Customer Service Jobs in Bothell, WA

Executive Customer Service information

See Bothell, WA salary details

$18

$34

$46

How much do executive customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for executive customer service in Bothell, WA is $34.26, according to ZipRecruiter salary data. Most workers in this role earn between $24.18 and $43.51 per hour, depending on experience, location, and employer.

What is executive customer service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.

What are the key skills and qualifications needed to thrive as an executive customer service professional?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

How does an executive customer service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the most commonly searched types of Customer Service jobs in Bothell, WA?

The most popular types of Customer Service jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Executive Customer Service jobs?

Cities near Bothell, WA with the most Executive Customer Service job openings:

Executive Customer Service jobs near you
Infographic showing various Executive Customer Service job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $71,269 per year, or $34.3 per hour.

Senior Account Executive - Customer Success

Confiz Limited

Seattle, WA • On-site

$90 - $120/hr

Other

Posted 15 days ago

Job description

Confiz is seeking a Senior Account Executive – Customer Success to own and grow a portfolio of strategic enterprise accounts in the Seattle, WA market. This role combines account expansion with delivery oversight and client success. You will be accountable for driving revenue growth, ensuring successful delivery of services, and maximizing long-term account value, acting as the single point of ownership across commercial and delivery outcomes.

The ideal candidate will take full ownership of assigned accounts, with responsibility for both revenue growth and successful delivery outcomes. This individual effectively balances business development with execution oversight, proactively identifies expansion opportunities, and demonstrates strong executive presence with the ability to navigate complex client environments.

Responsibilities Account Ownership & Revenue Growth
  • Own end-to-end account performance including revenue, margin, and growth targets.
  • Identify and close new opportunities across projects, retainers, and managed services.
  • Build and manage a pipeline within existing clients.
  • Lead SOW development, pricing, and contract negotiations.
  • Drive renewals, extensions, and multi-year engagements while aligning deals to delivery capacity and margin expectations.
Customer Success & Delivery Outcomes
  • Ensure successful delivery of engagements aligned to agreed scope, timeline, and budget.
  • Define and track business outcomes tied to work delivered.
  • Partner with delivery teams to maintain high-quality execution and client satisfaction.
  • Proactively manage risks, scope changes, and client expectations while reinforcing long-term value.
Relationship & Stakeholder Management
  • Serve as the primary owner of the client relationship.
  • Build strong relationships across executive, business, and technical stakeholders.
  • Lead executive reviews focused on outcomes, performance, and future opportunities.
  • Position the organization as a strategic partner rather than a transactional vendor.
Delivery Alignment & Execution
  • Collaborate closely with delivery leadership to ensure proper staffing, utilization alignment, and high-quality execution.
  • Ensure strong transitions from sales to delivery and maintain ongoing alignment.
  • Resolve escalations and remove blockers to maintain client confidence.
Account Growth Through Insight
  • Analyze account performance to identify expansion opportunities and areas of under-penetration.
  • Translate delivery insights into new opportunities.
  • Build account plans aligned to client priorities and organizational capabilities.
Success Metrics
  • Revenue growth and quota attainment, account margin performance, renewal and expansion revenue, pipeline health and coverage, client satisfaction, and strength of executive relationships.
Requirements
  • 5+ years of experience in account management, customer success, or sales roles in enterprise environments.
  • Proven ability to meet or exceed revenue targets.
  • Experience managing enterprise clients, preferably in retail or consumer product goods.
  • Strong understanding of project delivery and commercial construct.
  • Excellent communication and negotiation skills.
  • Ability to work cross-functionally in complex environments.
  • Bachelor’s degree or equivalent combination of education and relevant experience.
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