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Executive Call Center Manager Jobs in Boca Raton, FL

ISG

Call Center / Sales Representative

West Palm Beach, FL · On-site

$44K - $100K/yr

Manage numerous inbound and transferred calls promptly from your dual-monitored workstation ... a call center that implements a highly measured approach to converting call orders and completing ...

Training provided

ISG

Call Center / Sales Representative

Boca Raton, FL · On-site

$44K - $100K/yr

Manage numerous inbound and transferred calls promptly from your dual-monitored workstation ... a call center that implements a highly measured approach to converting call orders and completing ...

Training provided

ISG

Call Center / Sales Representative

Coral Springs, FL · On-site

$44K - $100K/yr

Manage numerous inbound and transferred calls promptly from your dual-monitored workstation ... a call center that implements a highly measured approach to converting call orders and completing ...

Training provided

ISG

Call Center / Sales Representative

Boca Raton, FL · On-site

$44K - $100K/yr

Manage numerous inbound and transferred calls promptly from your dual-monitored workstation ... a call center that implements a highly measured approach to converting call orders and completing ...

Training provided

ISG

Call Center / Sales Representative

West Palm Beach, FL · On-site

$44K - $100K/yr

Manage numerous inbound and transferred calls promptly from your dual-monitored workstation ... a call center that implements a highly measured approach to converting call orders and completing ...

Training provided

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Executive Call Center Manager information

See Boca Raton, FL salary details

$28K

$60.6K

$103.9K

How much do executive call center manager jobs pay per year?

As of May 28, 2026, the average yearly pay for executive call center manager in Boca Raton, FL is $60,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What is the difference between Executive Call Center Manager vs Call Center Supervisor?

AspectExecutive Call Center ManagerCall Center Supervisor
ResponsibilitiesOversees multiple call centers, develops strategies, manages budgets, and leads senior staffSupervises daily call center operations, manages frontline staff, and ensures performance metrics
CredentialsBachelor’s degree, management experience, industry certificationsHigh school diploma or equivalent, experience in call center operations
Work EnvironmentOffice-based, strategic planning, leadership meetingsFrontline supervision, shift management, direct staff interaction

The Executive Call Center Manager focuses on strategic leadership and overall management of call centers, while the Call Center Supervisor handles daily operations and staff supervision. Both roles require communication skills and industry knowledge, but differ in scope and responsibilities.

What are popular job titles related to Executive Call Center Manager jobs in Boca Raton, FL? For Executive Call Center Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Executive Call Center Manager jobs in Boca Raton, FL look for? The top searched job categories for Executive Call Center Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Executive Call Center Manager jobs? Cities near Boca Raton, FL with the most Executive Call Center Manager job openings:
Executive Call Center Manager jobs near you
Infographic showing various Executive Call Center Manager job openings in Boca Raton, FL as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 71% Full Time, 23% Part Time, and 2% Contract. Highlights an 57% Physical, 5% Hybrid, and 38% Remote job distribution, with an average salary of $60,576 per year, or $29.1 per hour.

BDC Call Center Agent

Mercedes-Benz of Palm Beach

West Palm Beach, FL • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required.
BDC Call Center Agent - Benefits
  • $16 base per hour, plus bonus!
  • Family Owned and Operated
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Accrued Vacation & Sick Time

BDC Customer Care Specialist - Responsibilities
  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Work closely with the BDC Manager to schedule service appointments
  • Complete outbound phone calls as assigned by the BDC Manager
  • Answer inbound phone calls
  • Stay informed about service updates, recalls and service requirements
  • Maintain a business casual appearance

BDC Customer Care Specialist - Requirements
  • 5-day work week, only one Saturday every three weeks!
  • Mathematical skills to calculate figures and amounts such as discounts and pricing
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
  • Clean driving record & valid driver's license
  • Great customer service skills & motivation to be successful
  • Able to multitask
  • Able to communicate persuasively with customers to set appointments
  • Excellent computer skills required
  • Excellent phone presence
  • Automotive experience helpful but not required
  • Great communication skills
  • 18+ years of age or older

Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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