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Excess Telecom Phone Jobs (NOW HIRING)

Communicating, transferring money, and mobile phone service must be safe, simple, and affordable ... excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS ...

Experience in the Telecom industry is preferred but not required. We will fully train you to splice ... Vehicle, Gas, Cell Phone, Tablet, Uniform Compensation: Starting pay is $23.00/hr Job Requirements ...

Retail Sales Specialist

San Francisco, CA

$40K - $47K/yr

Communicating, transferring money, and mobile phone service must be safe, simple, and affordable ... excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS ...

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Excess Telecom Phone information

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$8

$16

$25

How much do excess telecom phone jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for excess telecom phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is an Excess Telecom Phone?

An Excess Telecom Phone is a mobile device provided through Excess Telecom, a company that offers affordable wireless service, often as part of government assistance programs like Lifeline or the Affordable Connectivity Program (ACP). Eligible low-income individuals can receive a free or discounted smartphone along with monthly service, which typically includes talk, text, and data. The phones are intended to help bridge the digital divide by making communication and internet access more accessible to those who qualify.

What are the main responsibilities and challenges for someone working in Excess Telecom Phone customer support?

As a customer support representative at Excess Telecom Phone, you will handle inquiries about service plans, troubleshoot device issues, and assist customers with activations or account management. A key challenge is adapting to a fast-paced environment while maintaining patience and professionalism, especially when addressing technical or billing concerns. You'll collaborate closely with technical teams and sales representatives to resolve complex problems efficiently. This role provides valuable experience in telecommunications and customer service, which can open doors to supervisory or specialized technical positions within the industry.

What is the difference between Excess Telecom Phone vs Telecom Technician?

AspectExcess Telecom PhoneTelecom Technician
Required CredentialsHigh school diploma, certifications in telecom systemsHigh school diploma, technical certifications in telecom
Work EnvironmentOffice settings, customer service interactionsFieldwork, installation sites, maintenance
Employer & Industry UsageTelecom companies, customer support rolesTelecom service providers, installation and repair

Excess Telecom Phone roles typically focus on customer support and sales within telecom companies, requiring certifications and communication skills. Telecom Technicians perform hands-on installation and maintenance work in the field, often with technical certifications. Both roles are essential in the telecom industry but differ mainly in work environment and job functions.

What are the key skills and qualifications needed to thrive as a Telecom Phone Customer Service Representative, and why are they important?

To excel as a Telecom Phone Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic troubleshooting tools is typically required. Patience, active listening, and a calm demeanor are crucial soft skills for handling diverse customer inquiries and complaints. These competencies are vital for delivering efficient support, ensuring customer satisfaction, and maintaining company reputation in a competitive industry.
More about Excess Telecom Phone jobs
Infographic showing various Excess Telecom Phone job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 9% Full Time, 73% Part Time, 1% Temporary, and 16% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.
Sales Representative

Sales Representative

IDT

Phoenix, AZ • On-site

Full-time

Posted 7 days ago


Job description

IDT is looking for an experienced Direct Sales Representative to manage a sales territory in the San Francisco area.
Bilingual professionals with fluency in both English and Spanish are preferred.
The Sales Representative's role is to open new accounts, grow our business with existing customers, and enable our customers to use our products effectively.
They will visit and contact Retail Stores on a regular basis in their assigned territory.
You will be able to:
  • Grow your own business and income
  • Open new Retail accounts
  • Service Existing Accounts
  • Achieve Sales Revenue Goals
  • Serve as the lead point of contact for all customer needs
  • Build and maintain new existing accounts
  • Create and drive strong, long-lasting client relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

We would like to see:
  • Proven work experience as a Sales Representative, Account Executive, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Individual Must be Prepared to Go Door-to-Door Visiting Customers
  • Basic Computer Skills -Comfortable Using Tablet and Bluetooth Equipment
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • Proven ability to juggle and sell multiple products at a time, while maintaining sharp attention to detail

About us:
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT's mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1000 people across 20+ countries and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.