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Events Program Manager Jobs in Toronto, ON (NOW HIRING)

PwC

CPA Program Manager

Toronto, ON · On-site

CA$84K - CA$134K/yr

... program strategy and execution ... RepresentingCPACoEoncommittees, workstreams andat recruiting events, while contributingexpertise ...

Geotab

Events Manager

Oakville, ON · On-site

Deliver programs and events to a high level standard of execution and encourage innovation and ... Experience with managing a budget. * Move easily between generating big, creative ideas, and ...

Mlse

Events Manager

Toronto, ON · On-site

Set up event floor & site plans using customized AutoCAD program (some training will be provided). * Report through the Sr. Manager, Event Operations, ensuring all event staff are briefed and coached ...

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All JobsEvents Program JobsEvents Program Manager JobsEvents Program Manager Jobs in Toronto, ON

Events Program Manager information

What does an events program manager do?

An Events Program Manager is responsible for planning, organizing, and executing events such as conferences, seminars, corporate meetings, and other gatherings. They manage logistics, coordinate with vendors and stakeholders, create event schedules, and ensure that events run smoothly and meet organizational goals. Their role often involves budgeting, marketing, and post-event evaluations to improve future programs. Strong communication, project management, and problem-solving skills are essential for success in this position.

What are some common challenges faced by events program managers, and how can they be addressed?

Events Program Managers often encounter challenges such as managing shifting client expectations, coordinating multiple stakeholders, and adapting to last-minute changes. Effective communication and strong organizational skills are essential to navigate these complexities. Building contingency plans, leveraging event management software, and fostering a collaborative team environment can help address these hurdles and ensure successful event execution.

What are the key skills and qualifications needed to thrive as an events program manager, and why are they important?

To thrive as an Events Program Manager, you need strong project management, organizational, and budgeting skills, often supported by a degree in hospitality, marketing, or a related field. Familiarity with event management software (such as Cvent or Eventbrite), CRM platforms, and sometimes certifications like CMP (Certified Meeting Professional) are commonly required. Excellent communication, adaptability, and problem-solving abilities set top performers apart in this role. These skills and qualifications are vital for executing seamless events, managing stakeholder expectations, and ensuring successful program outcomes.

What is the difference between Events Program Manager vs Event Coordinator?

AspectEvents Program ManagerEvent Coordinator
CredentialsBachelor's degree in hospitality, marketing, or related field; certifications like CMP (Certified Meeting Professional)High school diploma or equivalent; relevant certifications are a plus
Work EnvironmentCorporate, non-profit, or agency settings; managing multiple events and teamsOn-site event setup, coordination, and execution; often working directly with clients
Employer & Industry UsageUsed across corporate, non-profit, and event planning companiesCommon in event planning firms, hotels, and venues

The main difference is that an Events Program Manager oversees multiple events, manages teams, and handles strategic planning, while an Event Coordinator focuses on executing specific event details and logistics. The Program Manager has broader responsibilities and often requires more experience and certifications.

What are popular job titles related to Events Program Manager jobs in Toronto, ON?

For Events Program Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Events Program Manager jobs in Toronto, ON look for?

The top searched job categories for Events Program Manager jobs in Toronto, ON are:

Events Program Manager jobs near you
Infographic showing various Events Program Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Operations Program Manager (Canada - Remote)

Toronto, ON • On-site

AXON-Networks
See more jobs at AXON-Networksexternal

Full-time

Posted 10 days ago

Job description

AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience.

AXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers.

AXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam.

The Operations Program Manager will be the central coordinator for scheduled operational activities affecting customers, production services and managed CPE fleets. You will maintain the authoritative global operations calendar and make sure every planned deployment, maintenance window, firmware rollout, migration, customer activity and operational event has the right scope, resources, dependencies, approvals, communications and execution plan. 

Reporting to the Operations Manager and the Director of Network Operations, you will connect customer project managers and internal program managers with Support, NOC, DevOps, Engineering, QA, Product and other delivery teams. Your success is measured by predictable execution, early conflict detection, clear accountability and fewer customer-impacting surprises; not by simply scheduling meetings or maintaining a project plan. 

Role mandate 

  • Own the integrated schedule and coordination process for planned operational activities across regions, customers, services and technical teams. 

  • Maintain one authoritative global calendar that shows activity windows, customer commitments, resource assignments, dependencies, conflicts, risk and status. 

  • Drive each activity from intake through readiness, execution, validation, customer handoff and closure using clear milestones and accountable owners. 

  • Align Support, NOC, SRE, DevOps, Engineering and other required resources without taking over their technical decisions or people-management responsibilities. 

  • Provide leaders, customers and delivery teams with timely, accurate visibility into the forward schedule, capacity constraints, risks, decisions and outcomes.

What you will own 
Global Operations Calendar & Portfolio Control
  • Maintain the single authoritative calendar for all scheduled operational work across customers, regions, and time zones — capturing activity type, scope, risk tier, dependencies, owners, and readiness status.
  • Identify and resolve scheduling collisions (shared resources, freeze periods, overlapping changes) before commitments are finalized.
  • Publish forward-looking views (24hr / 7-day / 30-day / quarterly) filterable by customer, region, service, and team.
Activity Intake, Planning & Readiness
  • Set intake process and minimum lead times for deployments, migrations, firmware rollouts, and other planned work.
  • Turn requests into integrated activity plans (milestones, entry/exit criteria, sequencing, rollback, communications, closure).
  • Run readiness reviews to confirm approvals, runbooks, test evidence, and monitoring are in place.
  • Track decisions, risks, and dependencies; escalate gaps early with clear options and owners.
Customer & Program-Manager Coordination
  • Act as the operational planning counterpart to customer PMs for work affecting their services or devices.
  • Maintain up-to-date records of customer maintenance windows, contacts, and escalation paths.
  • Align internal program timelines with the operations calendar, ensuring sufficient lead time.
  • Facilitate go/no-go checkpoints while leaving technical decisions to accountable owners.
Cross-Functional Resource Orchestration
  • Identify required skills/coverage from Support, NOC, SRE, DevOps, Engineering, QA, and other teams for each activity.
  • Secure resource commitments (primary + backup) and track coverage through execution and post-activity monitoring.
  • Flag double-booking, fatigue, and single-person dependencies; coordinate handoffs across time zones and shifts.
Execution Coordination & Communications
  • Facilitate kickoffs, checkpoints, and completion reviews for high-impact work.
  • Define communication plans (audience, channel, cadence, owner) for customers, leadership, and technical teams.
  • Monitor milestones and risks in real time, triggering escalation when windows are at risk.
  • Confirm validation, documentation, and handoff before closing out an activity.
Governance, Reporting & Improvement
  • Report on upcoming work, conflicts, resource gaps, and outcomes.
  • Track metrics: on-time readiness, schedule adherence, rollback rate, change-caused incidents, communication timeliness.
  • Lead post-activity reviews and turn lessons into process/tooling improvements.
  • Partner with OSS Engineers to improve calendar and workflow tools while retaining process ownership.
Required qualifications 

  • 7+ years of program or project management experience, including at least 3 years coordinating technical operations, cloud, network, telecom, SaaS or production-service activities. 

  • Demonstrated ownership of complex cross-functional schedules involving external customers and multiple internal technical teams. 

  • Experience maintaining integrated plans, global calendars, resource forecasts, dependencies, risk registers, decisions, action logs and executive status reporting. 

  • Strong understanding of production change, maintenance, deployment or release coordination, including readiness, implementation, validation, rollback and closure. 

  • Ability to understand technical dependencies and ask effective questions across cloud services, infrastructure, software, networks and device operations without needing to be the technical implementer. 

  • Exceptional written and verbal communication with the judgment to tailor updates for customers, executives, program managers and technical responders. 

  • Proven ability to influence without authority, resolve competing priorities, hold owners accountable and escalate constructively with evidence and options. 

  • Strong organization and attention to detail across concurrent activities, regions and time zones, including calm execution during changing conditions. 

  • Experience with project/program tools, change-management systems, shared calendars, dashboards and collaboration platforms. 

  • Experience with Jira, Jira Service Management, Confluence, Smartsheet, Microsoft Project, Monday.com, Asana or comparable planning and workflow platforms. 

  • Bachelor’s degree in business, engineering, information technology or a related field, or equivalent practical experience. 

Preferred qualifications 

  • Experience in a service-provider, broadband, telecom, managed-network, cloud-platform or multi-tenant SaaS environment. 

  • Experience coordinating production deployments, maintenance, migrations, customer cutovers, firmware rollouts or other controlled technical activities. 

  • Working familiarity with cloud services, Kubernetes, CI/CD, observability, APIs, databases and messaging platforms. 

  • Understanding of managed CPE environments involving broadband gateways, routers, ONTs, Wi-Fi/mesh systems, device onboarding, telemetry and firmware lifecycle. 

  • Experience coordinating with 24×7 NOC, Support, SRE, DevOps and Engineering teams and planning safe handoffs across shifts and regions. 

  • Experience creating portfolio-level calendar and resource dashboards using BI or reporting tools. 

  • Familiarity with ITIL change enablement, release management, service transition, incident management and problem management. 

  • PMP, PgMP, PMI-ACP, ITIL or comparable program, project or service-management certification. 

  • Experience working directly with customer project managers and presenting readiness or risk to customer leadership. 

 Working expectations 

  • Coordinate globally distributed stakeholders and work across time zones; normal hours will vary when customer or production windows require coverage. 

  • Provide Occasional evening or weekend meetings for critical activities tracking, plus occasional travel. 

  • Maintain strong boundaries between program coordination and technical execution while remaining present through critical go/no-go and escalation points. 

  • Travel occasionally for customer planning, major operational events or team workshops when required. 

Type: Contract

Compensation: CAD 55/hr -  CAD 80/hr

Join AXON Networks!

At AXON Networks, we promote equal opportunities in all our recruitment processes, ensuring non-discrimination on the basis of gender, age, origin, disability, or any other personal circumstances. We assess talent based on objective criteria and foster an inclusive and diverse working environment.

axon-networks.com

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Employment Type: FULL_TIME

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