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Event Usher Jobs (NOW HIRING)

Virgin Hotels

Head Usher

Las Vegas, NV · On-site

The primary responsibility of this position is to ensure the orderly conduct of events, thereby ... Be knowledgeable of and respond to Usher questions regarding Usher duties and union rules

ASM Global

Usher (U)

Oakland, CA

$20/hr

The Usher is responsible for properly checking guests' tickets as they enter the seating areas ... Answer guest questions with regard to event and facility, e.g., location of particular section ...

AEG

Usher

Laredo, TX · On-site

Position- Part-Time Usher Facility Name- Sames Auto Arena Location- Laredo, Texas POSITION ... Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL Legends Global is the premier ...

AEG

Usher (U)

Oakland, CA · On-site

$20/hr

The Usher is responsible for properly checking guests' tickets as they enter the seating areas ... Answer guest questions with regard to event and facility, e.g., location of particular section ...

Livenation

Usher - Leader Bank Pavilion

Boston, MA · On-site

$18/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Usher shifts are typically in the evening, although some events will take place during the day.

AEG

Usher

Sacramento, CA · On-site

$20/hr

Usher assists guests during events by helping them locate their seats, providing venue information, supporting crowd flow, and contributing to a safe, welcoming, and professional guest experience.

Elevate Entertainment Group LLC

Usher

Austin, TX · On-site

... event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars ... As the Usher you will be responsible to provide an excellent experience to our guests by assisting ...

ASM Global

Usher (U)

Oakland, CA · On-site

$20/hr

The Usher is responsible for properly checking guests' tickets as they enter the seating areas ... Answer guest questions with regard to event and facility, e.g., location of particular section ...

Elevate Entertainment Group

Usher

Sulphur Springs, TX

... event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars ... As the Usher you will be responsible to provide an excellent experience to our guests by assisting ...

Elevate Entertainment Group

Usher

Schertz, TX

... event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars ... As the Usher you will be responsible to provide an excellent experience to our guests by assisting ...

ASM Global

Usher

Laredo, TX · On-site

Position- Part-Time Usher Facility Name- Sames Auto Arena Location- Laredo, Texas POSITION ... Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL Legends Global is the premier ...

ASM Global

Usher

Laredo, TX

Position- Part-Time Usher Facility Name- Sames Auto Arena Location- Laredo, Texas POSITION ... Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL Legends Global is the premier ...

Elevate Entertainment Group LLC

Usher

Santa Fe, NM · On-site

... event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars ... As the Usher you will be responsible to provide an excellent experience to our guests by assisting ...

Elevate Entertainment Group LLC

Usher

Kyle, TX · On-site

$7.50 - $8.50/hr

... event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars ... As the Usher you will be responsible to provide an excellent experience to our guests by assisting ...

Elevate Entertainment Group LLC

Usher

San Marcos, TX · On-site

... event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars ... As the Usher you will be responsible to provide an excellent experience to our guests by assisting ...

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Event Usher information

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How much do event usher jobs pay per hour?

As of May 31, 2026, the average hourly pay for event usher in the United States is $14.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Event Usher, and why are they important?

To thrive as an Event Usher, you need strong customer service skills, attention to detail, and a basic understanding of safety protocols, often supported by a high school diploma or equivalent. Familiarity with ticket scanning devices, venue seating charts, and crowd management systems is typically required. Excellent communication, patience, and problem-solving abilities help you manage guest inquiries and challenging situations effectively. These skills are crucial to ensuring smooth event operations, positive guest experiences, and a safe environment.

What are some common challenges faced by Event Ushers during large-scale events, and how can they be handled effectively?

Event Ushers often encounter challenges such as managing large crowds, addressing guest inquiries, and navigating unexpected situations like last-minute seating changes or emergencies. To handle these effectively, it's important to remain calm under pressure, communicate clearly with both guests and team members, and be familiar with the venue layout and emergency procedures. Strong teamwork and adaptability are key, as ushers often coordinate closely with security, event managers, and other staff to ensure a smooth and safe experience for all attendees.

What are Event Ushers?

Event ushers are staff members responsible for assisting guests at events such as concerts, sports games, theaters, and conferences. Their main duties include greeting attendees, checking tickets, directing people to their seats, and providing information about the venue. Ushers help ensure the safety and comfort of guests, manage crowd flow, and respond to any issues that arise during the event. They play a crucial role in creating a positive experience for attendees and ensuring the event runs smoothly.

What is the difference between Event Usher vs Event Staff?

AspectEvent UsherEvent Staff
CredentialsNo formal certifications typically requiredNo formal certifications typically required
Work EnvironmentVenues, theaters, concerts, sports eventsVaries; includes events, festivals, conferences
Employer & IndustryEvent venues, entertainment companies, sports organizationsEvent planning companies, venues, corporate events
Search & Comparison IntentPeople looking for specific usher roles at eventsPeople comparing general event staffing roles

Event Ushers primarily focus on guest assistance, seating, and crowd management at specific events. Event Staff is a broader term that includes various roles like setup, security, and support staff. While both roles work in event environments, Ushers are specialized in guest experience, making them distinct from general Event Staff positions.

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Event Usher jobs near you

Head Usher- Event

Broward Center for the Performing Arts

Fort Lauderdale, FL

Part-time

Posted 3 days ago

Job description

POSITION SUMMARY

The Head Usher assists the Guest Services management in providing quality customer service and creating a positive experience for all guests attending events at the Broward Center for the Performing Arts (BCPA) in order to promote, support, and maintain BCPA's image as premier performing arts venue.

ESSENTIAL FUNCTIONS

  • Deliver premium customer service in the most effective, efficient manner while at all times presenting positive images of BCPA.
  • Monitor guest activity, arriving, seating, and exiting, to ensure implementation of proper procedures and a customer service.
  • Remain as assigned throughout the event and until the venue is emptied of all patrons.
  • Serve as primary event contact taking actions regarding guest and performance issues, customer service, emergencies, and guest safety as assigned.
  • Assist in training and supervising volunteers in utilizing excellent customer service skills.
  • Conduct "cue time" with volunteers as needed.
  • Accommodate guests with special needs.
  • Provide support for volunteers by creating a positive experience for all patrons.
  • Prepare and distribute appropriately all identified Front of House reports as needed.
  • Attend all necessary internal and external meetings in order to provide and receive accurate and timely communication regarding the coordination of PACA's initiatives.
  • Develop and utilize skills that will promote an environment that supports the positive development of, and long term commitment from PACA volunteers.
  • Identify and take corrective action for areas in need of repair or enhancement in order to prepare and maintain Front of House guest areas.
  • Promote accurate and timely communication between departments and Front of House in order to support the needs of patrons and other departments.
  • Will complete additional responsibilities as assigned.

CORE COMPETENCIES

  • Customer Focus- Understand the needs of the customer (internal & external) and act accordingly to create an exceptional experience.
  • Teamwork- Work as a collaborative member of a group contributing to the overall mission, strategies and goals.
  • Accountability- Take ownership for deliverables and actions and contribute value to the organization.  Accept responsibility for actions and outcomes.

KNOWLEDGE AND ABILITIES

  • Able to maintain a physical presence at designated work locations, maintaining regular attendance, punctuality and work a flexible schedule including nights, weekends, and holidays as events required.
  • Able to communicate effectively, both written and verbally, in English.
  • Able to lift and distribute heavy program boxes up to 25 pounds.
  • Able to learn, assist, and train volunteers in evacuation procedures and emergency conditions.
  • Able to exhibit appropriate, professional, and corporate demeanor, considerable tact, and courtesy in a variety of situations.
  • Effective analytical, problem-solving, conflict resolution, negotiation, and mediation skills.
  • Skilled in implementing quality customer service.
  • Knowledge of executing scheduled events.
  • Able to work effectively and positively with others.

SUPERVISORY RESPONSIBILITIES

  • n/a

DESIRED EDUCATION AND EXPERIENCE

  • High School or Higher: General/Business/or any equivalent combination of training and experience.

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