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Event Ticketing Jobs in California (NOW HIRING)

Livenation

Event Staff- Ace of Spades

Sacramento, CA · On-site

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

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Event Ticketing information

What is an event ticketing?

An Event Ticketing job involves managing the sale, distribution, and processing of tickets for events such as concerts, sports games, conferences, and festivals. Responsibilities often include handling customer inquiries, resolving ticketing issues, using ticketing software, and coordinating with event organizers. Professionals in this role ensure a smooth ticketing experience for attendees while maximizing sales and attendance. Strong customer service and attention to detail are essential skills.

What are the key skills and qualifications needed to thrive in event ticketing?

To thrive in Event Ticketing, you need strong organizational abilities, attention to detail, and familiarity with ticketing platforms or box office systems, often supported by experience or relevant training. Knowledge of ticketing software such as Eventbrite, Ticketmaster, or Tessitura, as well as basic data entry and customer service systems, is highly beneficial. Excellent communication, problem-solving, and adaptability are important soft skills for managing customer inquiries and troubleshooting issues during events. These skills are crucial for ensuring smooth event entry processes, positive guest experiences, and efficient resolution of any ticketing challenges.

What are some common challenges faced in an event ticketing role?

One of the most common challenges in Event Ticketing roles involves managing high volumes of customers, especially during peak ticket release periods or right before an event starts. You may also encounter issues such as duplicate bookings, last-minute changes, and resolving technical problems with ticket scanning equipment or software. Team members in this position often work closely with event coordinators, customer service staff, and venue security to ensure smooth entry and a positive guest experience. Strong multitasking skills and the ability to remain calm under pressure can help you navigate these challenges effectively. Adaptability and clear communication are key to providing excellent service and resolving any unexpected issues efficiently.

What are the most commonly searched types of Event Ticketing jobs in California?

The most popular types of Event Ticketing jobs in California are:

What are popular job titles related to Event Ticketing jobs in California?

For Event Ticketing jobs in California, the most frequently searched job titles are:

What job categories do people searching Event Ticketing jobs in California look for?

The top searched job categories for Event Ticketing jobs in California are:

Event Ticketing jobs near you
Infographic showing various Event Ticketing job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Ticketing Coordinator - Goldenvoice

AEG Worldwide

San Francisco, CA • On-site

$23.25 - $29.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Anschutz Entertainment Group rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
Job Summary
The Ticketing Coordinator will be responsible for the advancement of box office, assisting the Manager Ticketing and issuing daily ticket counts various departments, producers and department heads. This position will process internal orders, both comp and purchased and facilitate external comp ticket orders for artists, agents and record labels. The Ticketing Coordinator will also be responsible for screening, reviewing and resolving customer service inquiries in regards to credit card information, shipping processes, pricing and general festival information.
Essential Functions
  • Screen and review customer service inquiries. Resolve issues both internally and externally in regards to credit card information, shipping process, pricing and general festival information
  • Process internal orders for upcoming festivals for internal ticket orders or comp requests from agents, artists, labels and employees.
  • Distribute ticket counts to department heads, producers, production, operations and other departments daily.
  • Coordinate the advancement of f box office prior to show l date. Assist with the hiring and training of box office staff. Liaison with third party payroll company on the hiring of temporary employees. Field general staff inquiries.
  • Collaborate with other members of the ticketing staff on the creation of event seating maps.
  • Responsible for general administrative tasks including, filing, data entry, faxing and scanning.
  • May assist other departments as needed

Required Qualifications
  • High School Diploma or its equivalency
  • 2-4 years Of related work experience
  • Experience working in customer service
  • Experience working in live entertainment, ticketing a plus
  • Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
  • Must be organized, detail-oriented and self-motivated
  • Ability to multitask, prioritize and remain calm in a fast paced environment
  • Must be able to work flexible schedule including nights, weekends and some holidays
  • Excellent interpersonal, written and verbal communication skills
  • Familiarity with ticketing platforms
  • Knowledge of the music industry preferred

Payscale: $22.92 - $27.00
Bonus: This position is not eligible for a bonus under the current bonus plan requirements.
Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.
Employer does not offer work visa sponsorship for this position.

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