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Event Technology Manager Jobs in Minnesota (NOW HIRING)

Minnesota Wild

Information Technology Manager

Saint Paul, MN · On-site

$96K - $117K/yr

This role also manages IT infrastructure, vendor coordination, and event-based support, while leading customer service strategies and supervising full-time and part-time staff. By maintaining system ...

Eide Bailly

Events Senior Manager

Minneapolis, MN · On-site

Leverages event technology and evaluates event effectiveness to continuously elevate the participant experience. A typical day in the life of an Events Senior Manager may include: * Developing and ...

Eide Bailly

Events Senior Manager

Minneapolis, MN · On-site

Leverages event technology and evaluates event effectiveness to continuously elevate the participant experience. A typical day in the life of an Events Senior Manager may include: * Developing and ...

trane technologies

IT Manager

Minneapolis, MN · On-site

$95K - $117K/yr

The ISC IT Manager - Bloomington is responsible for the overall IT performance at their assigned ... Participate in and/or lead continuous improvement activities and events within the site(s ...

Trane Technologies plc

IT Manager

Minneapolis, MN · On-site

$99K - $121K/yr

The ISC IT Manager - Bloomington is responsible for the overall IT performance at their assigned ... Participate in and/or lead continuous improvement activities and events within the site(s ...

Trane Technologies plc

IT Manager

Minneapolis, MN

$99K - $121K/yr

The ISC IT Manager - Bloomington is responsible for the overall IT performance at their assigned ... Participate in and/or lead continuous improvement activities and events within the site(s ...

New

HM Cragg

IT Manager

Eden Prairie, MN · On-site

$96K - $118K/yr

IT Manager Position Overview: Due to HM Cragg's continued growth and increasing reliance on secure ... documenting events, coordination and administration of initial containment steps, escalation ...

HM Cragg

IT Manager

Eden Prairie, MN · On-site

$96K - $118K/yr

The IT Manager reports to the IT Director.IT Manager Responsibilities/Accountabilities: · ... documenting events, coordination and administration of initial containment steps, escalation ...

Autodesk

Senior Manager, Event Operations - One Team Conference (OTC) Location: Remote (USA or Canada ... Design, Event Technology, Communications, Finance, Procurement, Legal, IT, Travel, Security ...

Maurices

IT Manager - IAM & Security

Duluth, MN · On-site

Role Purpose: The IT Manager - IAM & Security is responsible for leading the organization ... Investigate and respond to security events and incidents, particularly those involving identity ...

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Event Technology Manager information

What are the key skills and qualifications needed to thrive as an Event Technology Manager?

To thrive as an Event Technology Manager, you need expertise in event production, audio-visual systems, and IT infrastructure, often supported by a degree in event management or related technical fields. Familiarity with AV equipment, event management software, and certifications like CTS (Certified Technology Specialist) are commonly required. Strong leadership, problem-solving, and effective communication skills help manage teams and client expectations. These skills ensure seamless event execution and client satisfaction in high-pressure, technology-driven environments.

How does an Event Technology Manager typically collaborate with other departments during large-scale events?

An Event Technology Manager works closely with departments such as event planning, marketing, and audiovisual teams to ensure seamless integration of technology solutions. They coordinate with planners to understand client requirements, communicate with vendors to source and test equipment, and support on-site teams during setup and live operations. This role often requires proactive problem-solving and strong communication skills to quickly address technical issues and maintain a smooth event experience. Collaboration is key, as the manager acts as a bridge between technical and non-technical stakeholders.

What is the difference between Event Technology Manager vs Audio-Visual Technician?

AspectEvent Technology ManagerAudio-Visual Technician
CredentialsRelevant certifications (e.g., CTS, AVIXA), technical degreesTechnical certifications, hands-on training
Work EnvironmentOversees event tech teams, manages planning and logisticsSets up, operates, and maintains AV equipment during events
Employer & IndustryEvent planning companies, corporate events, conferencesEvent venues, production companies, live events
Search & Comparison IntentUnderstanding managerial roles in event techTechnical setup and equipment operation

The Event Technology Manager focuses on overseeing the entire event technology process, managing teams, and planning logistics. In contrast, the Audio-Visual Technician handles the hands-on setup and operation of AV equipment during events. Both roles require technical skills and certifications, but their responsibilities and scope differ significantly.

What are popular job titles related to Event Technology Manager jobs in Minnesota?

For Event Technology Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Event Technology Manager jobs in Minnesota look for?

The top searched job categories for Event Technology Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Event Technology Manager jobs?

Cities in Minnesota with the most Event Technology Manager job openings:

Event Technology Manager jobs near you
Infographic showing various Event Technology Manager job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Information Technology Manager

Saint Paul, MN • On-site

Minnesota Wild
Spectator Sports • 201 - 500 employees
Learn more about Minnesota Wildexternal

$96K - $117K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Information Technology Manager - $80(K) - $105(K) annually
Position Summary: The Manager, Information Technology oversees day-to-day technical support operations, ensuring timely issue resolution, hands-on troubleshooting, and consistent Help Desk performance for all end users. This role also manages IT infrastructure, vendor coordination, and event-based support, while leading customer service strategies and supervising full-time and part-time staff. By maintaining system reliability and enabling seamless technology use across the organization, this position plays a critical role in ensuring operational efficiency and a positive user experience.
Responsibilities/Essential Functions:
  • Provide direct technical support and troubleshooting to ensure end users receive timely and effective assistance.
    • Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
    • Build rapport and elicit problem details from help desk customers.
    • Apply diagnostic utilities to aid in troubleshooting.
    • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
    • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
    • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Manage the Help Desk system and ensure issues are prioritized, documented, and resolved efficiently.
    • Review Help Desk issues list and ensure proper priority is assigned to tickets.
    • Manage Help Desk issue list to aid in actively closing and resolving tickets in a timely fashion.
    • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
    • Prioritize and schedule problems.
    • Escalate problems (when required) to the appropriately experienced technician or vendor.
    • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
    • Perform post-resolution follow-ups to help requests.
  • Support IT infrastructure management and vendor coordination to maintain and enhance the organization's technical environment.
    • Act as the operational liaison with vendors for networking, cybersecurity, telephony, printing, endpoint management, cloud services, and event systems.
    • Support Fortinet firewalls and switching, and Cisco and Ubiquity wireless systems.
    • Support VMware, Pure Storage, and Rubrik backup systems.
    • Support Microsoft 365, Active Directory, Entra ID, Intune, Apple Business Manager, Datto RMM, and ConnectWise.
    • Support Zoom Phone, Zoom Contact Center, Zoom Workplace, and other enterprise platforms.
    • Assist with infrastructure planning, implementations, upgrades, documentation, and security incident escalation.
  • Provide customer service and event-based IT support while supervising full-time and part-time staff.
    • Develop world-class customer service strategies and coach staff to deliver them consistently.
    • Coordinate pre-event-related setup and activities to ensure the team is proactively understanding and delivering on client requests.
    • Work as an IT resource on duty during events and scheduled on duty hours as required (shared responsibility).
    • Provide endpoint, network, Zoom telephony, POS, and event technology support to clients throughout the MSE campus.
    • Test fixes to ensure the problem has been adequately resolved.
    • Coordinate schedules, coverage, and responsibilities for full-time and part-time IT staff.
  • Perform other duties as assigned.

Position Requirements:
Formal Education & Certification:
  • Bachelor's degree in Computer Science or a related field or equivalent experience.
  • Certifications in Microsoft, Apple, Fortinet, Cisco, or VMware technologies preferred.

Knowledge & Experience:
  • At least five years of IT experience, including experience leading technical staff and coordinating workloads.
  • Application support experience with Microsoft 365, Entra ID, Intune, CRM, Microsoft Dynamics GP, and POS systems.
  • Familiarity with fundamental computer and Point of Sale (POS) hardware system components.
  • Experience supporting Windows 11, macOS, Windows Server, and hybrid environments.
  • Experience with Microsoft Intune, Apple Business Manager, and Datto RMM.
  • Advanced knowledge of Fortinet, Cisco, and Aruba LAN/WAN and wireless infrastructure.
  • Working knowledge of ConnectWise, VMware, Pure Storage, Rubrik, and diagnostic tools.
  • Experience with Zoom Phone, Zoom Contact Center, Zoom Workplace, and uniFLOW printer management.

Personal Attributes:
  • Ability to conduct research into a wide range of computing issues as required.
  • Ability to absorb and retain information quickly.
  • Ability to present ideas in user-friendly language.
  • Good understanding of the organization's goals and objectives.
  • Exceptional written and oral communication skills.
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Strong documentation skills.
  • Highly self-motivated and directed.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Exceptional customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

Work Conditions:
  • Ability to work nights, weekends and holidays as needed for games and events.
  • Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
  • Lifting up to 50 lbs.
  • Benefits offered including Medical, Dental, Vision, Retirement, and a robust PTO policy.

ADA/EEO Statement:
Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.
We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

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