Event Operations Specialist Jobs (NOW HIRING)

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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .
Location
Augusta University-
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Simulated Patient Education Research (SPEAR) Center is the primary healthcare simulation resource for the healthcare training programs of Augusta University. Our mission is to provide Augusta University health professions programs with the environment and expertise necessary to design, develop, implement, and evaluate high-quality simulation-based education.
Job Summary
The Simulation Operations Specialist serves as the primary operational lead for assigned simulation activities within the SPEAR Center. This role is responsible for the end-to-end planning, coordination, execution, and closeout of simulation events, ensuring a high-quality, consistent, and safe learning environment. Working under the direction of the Director of Operations and in collaboration with Senior Simulation Operations Specialists, this position provides hands-on leadership during daily operations, directs Simulation Assistants and Operations Technicians during assigned events, and ensures adherence to SPEAR standards and best practices. The Simulation Operations Specialist applies expertise in simulation workflows, equipment, and educational support to deliver effective and reliable simulation experiences while escalating system-level issues to the Simulation Technology Specialist as needed.
Responsibilities
The duties include, but are not limited to:
SIMULATION EQUIPMENT & TECHNOLOGY: Operates simulation manikins, task trainers, AV systems, and related equipment during events. Performs event-level troubleshooting for simulation, AV, and IT equipment. Prepares and programs simulators as required for assigned scenarios. Utilizes approved simulation management, scheduling, and documentation systems to support event planning, execution, and post-event follow-up. Supports tele-simulation and hybrid learning activities. Identifies and escalates significant, system-level, or recurring technical issues to the Simulation Technology Specialist and the Director of Operations.
EDUCATIONAL & STAKEHOLDER SUPPORT: Supports faculty and program stakeholders in delivering simulation-based education. Communicates operational expectations, constraints, and finalized setup details to faculty and stakeholders, ensuring shared understanding of event readiness, flow, and responsibilities. Assists with assessments, examinations, and training activities. Provides guidance on the appropriate use of simulation environments and equipment. Contributes to a positive, professional experience for learners, faculty, staff, and visitors.
OPERATIONAL IMPROVEMENT, TEAM COLLABORATION, & PROFESSIONAL: Identifies operational challenges during events and proposes workflow improvements. Identifies documentation, communication, or workflow breakdowns that impact simulation readiness or consistency and contributes to process improvements in collaboration with senior staff. Implement improvements within assigned events and communicate trends to senior staff. Collaborate with the Director of Operations and Senior Simulation Operations Specialists to improve consistency and efficiency across activities. Demonstrates a team-first mindset by contributing to the success of colleagues and the broader SPEAR Center, utilizing downtime to support operational needs beyond primary assignments. Demonstrates professionalism, adaptability, and accountability in a dynamic academic environment. Earns and maintains certification through the Society. Earns and maintains certification for Simulation in Healthcare as a Certified Healthcare Simulation Operations Specialist (CHSOS).
SIMULATION EVENT PLANNING, COORDINATION, & STEWARDSHIP: Serves as the primary operational lead for assigned simulation events from initial planning through completion. Ensures required event documentation, timelines, and readiness milestones are met, including receipt and review of course materials, learner documentation, and operational requirements; identifies missing, late, or incomplete inputs and escalates risks to the Director of Operations to protect event quality and feasibility. Plans and coordinates event logistics, timelines, equipment needs, and room assignments. Collaborates with faculty, standardized patient teams, and staff to ensure readiness and alignment. Ensures all pre-event preparations are complete, including room setup, supplies, and equipment readiness. Maintains accountability for event execution, flow, timing, and overall learner experience.
SIMULATION EVENT EXECUTION & OPERATIONAL LEADERSHIP: Leads the execution of assigned simulation events, including setup, operation, and breakdown. Directs Simulation Assistants and Operations Technicians during assigned events. Serves as the primary operational contact for faculty, staff, and event participants. Manages real-time workflow, resolves operational issues, and ensures adherence to schedules. Provides learner, faculty, and staff orientation to the simulation environment when appropriate. Ensures a professional, safe, and realistic simulation environment is maintained.
SIMULATION ENVIRONMENT & OPERATIONS MANAGEMENT: Ensures simulation rooms, equipment, and environments are prepared and maintained to meet operational standards. Coordinates room setup and reset in collaboration with Simulation Assistants and Operations Technicians. Maintains organization, cleanliness, and readiness of simulation and storage areas. Supports inventory awareness and appropriate use of consumables and equipment. Maintains accurate operational documentation and event records within approved scheduling, documentation, and simulation management systems, ensuring information is complete, traceable, and aligned with SPEAR standards.
OTHER : Perform other duties as assigned.
Required Qualifications
Bachelor's degree from an accredited college or university with at least 3 years of experience in simulation, healthcare, technology, or teaching
OR
Associate's degree from an accredited college or university with at least 5 years of experience in simulation, healthcare, technology, or an applicable area of a simulation setting.
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.
Strong knowledge of simulation operations, workflows, and educational environments.
Proficiency with simulation technologies, AV systems, and basic IT support.
SKILLS
Excellent organizational communication, and coordination skills.
Strong problem-solving skills and ability to adapt in real time.
ABILITIES
Ability to maintain confidentiality.
Ability to manage multiple events and competing priorities.
Ability to lead event execution and coordinate team members effectively.
Shift/Salary/Benefits
Shift: Days; M-F (8:00am - 5:00pm) (Work outside of the standard business hours may be required)
Pay Band: B9
Salary: Minimum: $48,800/annually- Midpoint: $61,000/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during the course of their employment and beyond.
This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success.
Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365