Event Operations Assistant Jobs in Philadelphia, PA

Department: Retail & Community Engagement
Location: Philadelphia, PA and surrounding community
Reports To: Event Lead / Operations Manager
FLSA Status: Non-Exempt
Compensation: $17.00 per hour
Schedule: Per Diem / Part-Time

The Event Associate is responsible for supporting community outreach, promotional, and sales events by representing the organization in a professional and engaging manner. This position attends assigned local events and retail locations, assists customers, distributes product samples, processes transactions using a Point of Sale (POS) system, and supports production operations as needed.

The Event Associate plays a key role in creating positive customer experiences, promoting products, and supporting event operations while maintaining a professional appearance and strong customer service focus.

• Attend assigned local events and promotional activities, including but not limited to:
  • Farmers markets
  • Sporting events
  • Local retail shops
  • Service plazas
  • Corporate offices
  • Community events and festivals
• Represent the organization professionally and positively at all times.
• Assist with event setup, breakdown, and organization.
• Ensure event displays and materials are maintained in an organized and appealing manner.

• Support the Event Lead with sales activities and customer engagement.
• Welcome and interact with customers in a friendly and professional manner.
• Provide product information and answer customer questions.
• Distribute samples and promotional materials to event attendees.
• Assist with merchandise sales and inventory management during events.
• Promote products and encourage customer participation and purchases.

• Operate the Point of Sale (POS) system using an iPad.
• Process customer transactions accurately and efficiently.
• Maintain proper cash handling and transaction procedures when applicable.
• Assist in reconciling sales and transaction records as directed.

• Assist with activities within the production facility as assigned.
• Support packaging, preparation, inventory, and other production-related tasks.
• Maintain cleanliness and organization of work areas.
• Follow all safety procedures and operational standards.

• Maintain a professional appearance and positive attitude.
• Follow all company policies, procedures, and safety guidelines.
• Attend required meetings and training sessions.
• Communicate effectively with supervisors, coworkers, and customers.
• Perform other duties as assigned to support business operations.

• High School Diploma, GED, or equivalent preferred.

• Previous experience in customer service, retail, events, food service, hospitality, or promotional marketing preferred.
• Experience working with a POS system is preferred but not required.

• Reliable transportation to assigned event locations.
• Ability to work a flexible schedule based on event needs.
• Ability to work weekends, evenings, and holidays as required.

• Excellent customer service and interpersonal skills.
• Strong verbal communication skills.
• Ability to engage professionally with diverse customers and community members.
• Basic technology skills and ability to operate an iPad and POS system.
• Dependable, punctual, and self-motivated.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and willingness to assist wherever needed.

The employee must be able to:

• Stand for extended periods during events and production activities.
• Lift and carry products, supplies, event materials, and equipment.
• Bend, reach, stoop, and move throughout event and production areas.
• Load, unload, and transport event materials as needed.
• Work both indoors and outdoors in varying weather conditions.

• This is a Per Diem Part-Time position with hours based on event schedules and business needs.
• Work may occur in a variety of locations, including community events, retail environments, outdoor venues, and production facilities.
• Evening, weekend, and holiday availability may be required.
• Occasional travel between event locations may be necessary.

The Event Associate is expected to:

• Adhere to all company policies and procedures.
• Follow workplace safety standards and operational guidelines.
• Maintain professionalism and excellent customer service at all times.
• Protect company assets and inventory.
• Accurately document time worked and follow attendance requirements.
• Support a safe, respectful, and inclusive work environment.

Apis Services, Inc. provides administrative support services, including recruiting and onboarding, to more than 30 nonprofit and for-profit organizations across the United States, allowing them to focus on their missions and the individuals they serve. Apis Services employs more than 3,500 team members nationwide and continues to grow as a progressive human services organization.

Apis Services, Inc., Inperium Inc., and their affiliates are Equal Opportunity Employers.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, veteran status, or any other characteristic protected by applicable federal, state, or local law.

This job description is intended to describe the general nature and level of work being performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify job duties and responsibilities based on organizational needs. Employees may be required to perform additional duties consistent with their training, qualifications, and business requirements. Cross-training and schedule flexibility are essential components of employment within the organization.