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Evening Remote Appointment Setting Jobs in Utah (NOW HIRING)

Chghealthcare

Commissions Analyst

Salt Lake City, UT · On-site +1

$83K - $160K/yr

As a Commissions Analyst you will own quota setting and sales commission administration for CHG ... Based in Salt Lake City, UT, with onsite or remote options. Responsibilities * Calculate and ...

DaVita, Inc.

Engagement Specialist (IKC)

Taylorsville, UT · On-site +1

$35K - $40K/yr

This position will initially start as primarily remote. Over time, it will transition to a hybrid ... person appointments * Perform outbound calls to patients, caregivers, and clinics for CHE ...

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Evening Remote Appointment Setting information

What are some common challenges faced in an evening remote appointment setting role and how can they be managed?

One common challenge in an evening remote appointment setting role is reaching clients who may be less available or responsive during later hours. To manage this, it’s important to use effective communication strategies and flexible scheduling to accommodate different time zones and preferences. Additionally, working remotely requires strong self-motivation and the ability to stay organized without direct supervision. Regular communication with your team and making use of CRM tools can help streamline workflows and ensure consistent performance.

What is the difference between Evening Remote Appointment Setting vs Evening Remote Customer Service Representative?

AspectEvening Remote Appointment SettingEvening Remote Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills, sometimes product knowledge
Work EnvironmentHome-based, flexible hours in sales/lead generationHome-based, flexible hours in support and client interaction
Employer & IndustrySales, marketing, lead generation companiesCustomer service, support centers, retail, tech companies
Search & Comparison IntentFocus on appointment setting roles in remote salesFocus on customer support roles in remote settings

While both roles are remote and often require similar skills, Evening Remote Appointment Setting focuses on scheduling appointments for sales teams, whereas Evening Remote Customer Service Representatives handle client inquiries and support. The main difference lies in their primary responsibilities and industry focus, with appointment setters emphasizing lead generation and customer service reps focusing on support and issue resolution.

What is an evening remote appointment setter?

An Evening Remote Appointment Setter is a professional who works from home, typically during evening hours, to contact potential or existing clients and schedule appointments for sales representatives or service providers. Their main responsibilities include making outbound calls, answering inquiries, and managing online scheduling systems. This role is ideal for individuals who prefer flexible, after-hours work and have strong communication and organizational skills. Evening shifts are often needed to reach clients outside of standard business hours, making this job suitable for those looking for part-time or supplementary income.

What are the key skills and qualifications needed to thrive as an evening remote appointment setter?

To thrive as an Evening Remote Appointment Setter, you need strong communication skills, attention to detail, and experience in customer service or sales, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone dialer systems, and scheduling tools is typically required. Persistence, active listening, and time management are valuable soft skills that help build rapport and efficiently manage calls. These abilities ensure productive client interactions, accurate scheduling, and success in meeting appointment-setting targets, especially during non-traditional hours.
What are the most commonly searched types of Remote Appointment Setting jobs in Utah? The most popular types of Remote Appointment Setting jobs in Utah are:
What are popular job titles related to Evening Remote Appointment Setting jobs in Utah? For Evening Remote Appointment Setting jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Evening Remote Appointment Setting jobs in Utah look for? The top searched job categories for Evening Remote Appointment Setting jobs in Utah are:
What cities in Utah are hiring for Evening Remote Appointment Setting jobs? Cities in Utah with the most Evening Remote Appointment Setting job openings:
Evening Remote Appointment Setting jobs near you

Medical Support Assistant (MSA), Remote - West Valley City, UT

CLFC Healthcare and Communications

West Valley City, UT • Remote

$21.49 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Quick Facts
  • Location: Fully remote (work from home). You must reside within 50 miles of a VISN 19 VA Medical Center. VA furnishes the computer equipment.
  • Employment Type: Full-time with benefits (W-2)
  • Compensation: Hourly base set to the Service Contract Act prevailing wage for your location (see the pay range on this posting), plus a $5.55 per hour Health and Welfare benefit and a quarterly performance bonus up to $2,080 per year.
  • Schedule: Monday through Friday, 8:00 AM to 4:30 PM local time (excluding federal holidays)
Position Overview

CLF Consultants LLC is hiring entry-level, fully remote Medical Support Assistants to support the VA VISN 19 Office of Community Care. You work from home and serve Veterans and their families across the VISN 19 region, scheduling primary care visits, specialty clinic appointments, community care consults, and follow-up engagements. Every scheduling interaction directly supports a Veteran accessing healthcare. This is an entry-level federal healthcare role open to candidates with at least six months of customer service experience, basic computer skills, and a high school diploma or GED.

CLFC provides structured onboarding, federal cybersecurity orientation, VA system training (VistA and CPRS), scheduling protocols under VHA Directive 1230, and ongoing coaching to set every team member up for success. The role offers stable weekday scheduling on a long-term federal healthcare program and a genuine gateway into federal healthcare administration.

Key Responsibilities
  • Schedule Veteran appointments for primary care, specialty clinics, and community care in accordance with VHA Directive 1230; meet scheduling accuracy and timeliness standards each shift.
  • Verify and update patient demographics, next of kin, emergency contact, and insurance information with the precision federal records standards require.
  • Document interactions in CPRS and VistA at the volume and accuracy the contract requires, averaging at least 20 cases per day over the week.
  • Coordinate with the Lead Scheduler and care teams; escalate stalled referrals and system issues through defined channels.
  • Provide professional, empathetic customer service to Veterans, family members, and VA staff by phone and secure channels.
  • Complete annual cybersecurity, Privacy Act, and HIPAA training, and maintain strict confidentiality on every record.
Required Qualifications
  • United States citizenship.
  • High school diploma or GED equivalent.
  • Oral and written proficiency in English; basic computer skills.
  • Typing speed of at least 50 words per minute.
  • Minimum 6 months of customer service experience.
  • Ability to pass a federal background investigation (NACI, Low Risk).
  • A quiet, private home workspace within 50 miles of a VISN 19 VA Medical Center, with reliable high speed internet.
Strongly Preferred Qualifications
  • Prior experience in a federal healthcare setting (VA, military health system, federal contractor, or community health center).
  • Familiarity with VistA, CPRS, or VA community care referral systems.
  • Background in healthcare scheduling, medical office administration, insurance verification, or a healthcare call center.
  • Bilingual ability (Spanish or another language spoken across the VISN 19 service area).
  • Military service or military-spouse remote-workforce background.
Compensation and Engagement Details
  • Hourly base pay set to the federal Service Contract Act Wage Determination for your location (see the pay range on this posting).
  • Quarterly performance bonus: Tier 1 up to $520 per quarter, Tier 2 up to $260 per quarter (up to $2,080 annually).
  • Service Contract Act Health and Welfare benefits (health, dental, vision), plus paid sick leave under Executive Order 13706.
  • Paid time off and the federal holiday schedule; retirement plan eligibility after a qualifying period.
  • Structured federal onboarding: cybersecurity attestation, VA system training (VistA, CPRS), and HIPAA compliance.
  • A dedicated CLFC Program Manager and mentor support, with a path to Lead roles as the program grows.
  • Multi-year contract potential: base year plus four option years.
  • Fully remote: no commute, VA-furnished equipment, and a mission-impact role supporting Veteran healthcare access.
About CLFC Healthcare and Communications

CLF Consultants LLC (DBA: CLFC Healthcare and Communications) is a nationwide healthcare staffing and language access services organization supporting federal, state, and local government agencies. With a network of 500 plus healthcare professionals and 200 plus interpreters across the United States, CLFC is a Self-Certified Small Disadvantaged Business. Equal Opportunity Employer.

Employment Type: OTHER

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