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Evening Ecommerce Customer Service Jobs (NOW HIRING)

ThyssenKrupp

eCommerce

Southfield, MI · On-site

$82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor KPIs, customer behavior, and site performance to identify opportunities for optimization ... TK does not: 1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc ...

Dexter

eCommerce Manager

Elkhart, IN · On-site

... customer service. For more information about our company, access Dexter's web site at www ... Own and drive eCommerce revenue performance, conversion optimization, margin improvement, and ...

Octane Seating

Be Seen First

Customer Service Representative eCommerce

Denver, CO · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... standing eCommerce Company is quickly in need of a full time Extraordinary Customer Account ... Customer Service Skills and Requirements · Minimum of 2-3 years of Customer Service or Account ...

FACE FOUNDRIÉ

Ecommerce Manager

Eden Prairie, MN · On-site

$55K - $65K/yr

... driven services, expert estheticians, and a growing line of skincare products. With locations ... customer retention, and conversion rate optimization. This is a highly analytical and ...

Fotile America LLC

E-commerce Manager

Parsippany, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate with Customer Service Team to manage customer review and feedback, and implement strategies to improve customer journey, user interface, and overall satisfaction across all e-commerce ...

FACE FOUNDRIÉ

Ecommerce Manager

Eden Prairie, MN · On-site

$55K - $65K/yr

... driven services, expert estheticians, and a growing line of skincare products. With locations ... Manage the ecommerce storefront and overall customer experience * Optimize site navigation ...

shrm

Manager, eCommerce

Alexandria, VA

  • Medical

  • Dental

  • Vision

  • Retirement

Responsibilities eCommerce Strategy, Customer Experience & Business Performance * Develop and execute the eCommerce strategy and roadmap, aligning priorities with organizational objectives, customer ...

New

Gymreapers

Manager, E-Commerce

Nampa, ID · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview The Ecommerce Manager is responsible for managing the company's online sales ... Customer satisfaction, returns trends, fulfillment accuracy, and service issue reduction Benefits ...

CorDx

Ecommerce Manager

Alpharetta, GA · On-site

  • Medical

  • Retirement

  • PTO

Implement customer service best practices and manage customer inquiries and issues promptly ... Track and analyze e-commerce performance metrics, including traffic, sales, conversion rates, and ...

Thruway Food Markets

E-Commerce Manager

Walden, NY · On-site

$60K - $75K/yr

Be the contact person for online order inquires, customer service issues, etc. Skills and Qualifications * Expertise and experience in the Shopify e-commerce platform. * Minimum of 1 year experience ...

SHRM

Manager, eCommerce

Alexandria, VA · Hybrid

This role ensures the eCommerce ecosystem supports organizational objectives, customer needs, and revenue goals while driving continuous improvement across the customer journey, including product ...

New

Titan Machinery

eCommerce Specialist

West Fargo, ND · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive growth in eCommerce sales, customer engagement, and digital adoption across Parts, Sales, Service, and Rental Qualifications Required: * 4+ years' work related and/or related military ...

Gymreapers

Manager, E-Commerce

Nampa, ID · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview The Ecommerce Manager is responsible for managing the company's online sales ... Customer satisfaction, returns trends, fulfillment accuracy, and service issue reduction Benefits ...

New

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Showing results 41-60

All JobsEvening Ecommerce Customer Service Jobs

Evening Ecommerce Customer Service information

See salary details

$9

$18

$26

How much do evening ecommerce customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for evening ecommerce customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Evening Ecommerce Customer Service vs Evening Retail Customer Service?

AspectEvening Ecommerce Customer ServiceEvening Retail Customer Service
Work EnvironmentOnline platforms, remote or office settingsPhysical retail stores, in-person interactions
Required SkillsCommunication, online troubleshooting, product knowledgeCustomer interaction, sales, product familiarity
Common CertificationsCustomer service certifications, e-commerce trainingRetail sales certifications, POS training
Industry UsagePrimarily e-commerce companies, online brandsBrick-and-mortar retail stores, shopping centers

While both roles focus on customer service during evening hours, Evening Ecommerce Customer Service involves online support and troubleshooting, often remotely, whereas Evening Retail Customer Service emphasizes in-person customer interactions within physical stores. The skills and certifications overlap but differ mainly in work environment and interaction type.

What cities are hiring for Evening Ecommerce Customer Service jobs?

Cities with the most Evening Ecommerce Customer Service job openings:

What are the most commonly searched types of Ecommerce Customer Service jobs?

The most popular types of Ecommerce Customer Service jobs are:

Evening Ecommerce Customer Service jobs near you

eCommerce

ThyssenKrupp

Southfield, MI • On-site

$82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Thyssenkrupp rating

7.7

Company rating: 7.7 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

199th of 540 rated manufacturers

Job description

Your responsibilities
Job Summary
The eCommerce UX Designer will work directly alongside the eCommerce Product Owner playing a pivotal role in crafting exceptional user experiences
Design the Future of B2B Commerce
Southfield, MI (Hybrid) - Must Live/Reside Within 30 Miles of this location
B2B eCommerce Experience Required
Drive UX Innovation That Impacts Thousands of Customers Daily
Support Brand Transformation & Customer Experience Excellence
Support Digital Transformation
Shape Industrial eCommerce Experiences
Job Description
Looking for a UX Designer who understands how businesses buy.
If you've designed digital experiences for B2B ecommerce platforms, understand complex purchasing journeys, and enjoy turning customer insights into seamless online buying experiences, we'd like to meet you!
Join our team and play a key role in a major digital transformation and brand transformation initiative, helping shape the future of our ecommerce experience for industrial customers across North America. This position works closely with the eCommerce Product Owner and cross-functional stakeholders to improve usability, accessibility, engagement, and conversion across our digital platforms.
Location Requirement - This position is based in Southfield, Michigan.
To support collaboration with the business and project teams, candidates must:
  • Reside within approximately 30 miles of Southfield, MI
  • Be able to work in the Southfield office at least 3 days per week
  • Be comfortable working in a hybrid environment

What You'll Do
The eCommerce UX Designer will work directly alongside the eCommerce Product Owner and partner with business, product, and technology teams to create user-centered experiences that drive measurable business results.
Key Responsibilities
  • Design intuitive user experiences for a growing B2B ecommerce platform.
  • Translate complex business requirements into engaging, easy-to-use digital shopping experiences.
  • Create wireframes, prototypes, user flows, and interaction models.
  • Conduct user research, usability testing, interviews, surveys, and analytics reviews.
  • Leverage qualitative and quantitative insights to improve customer experiences and conversion paths.
  • Collaborate with developers, product owners, and business stakeholders to deliver impactful design solutions.
  • Participate in design reviews, brainstorming sessions, and cross-functional workshops.
  • Monitor KPIs, customer behavior, and site performance to identify opportunities for optimization.
  • Plan and execute A/B testing initiatives to improve engagement and conversion rates.
  • Ensure accessibility and usability standards are incorporated into all design solutions.
  • Contribute to digital and brand transformation projects that will shape the future of our online customer experience.

Required Qualifications - Must-Have Experience
  • Bachelor's degree in Design, Human-Computer Interaction, UX Design, or a related field.
  • 3-5+ years of professional UX/UI design experience.
  • Hands-on experience designing B2B ecommerce experiences.
  • Experience supporting complex purchasing journeys, large product catalogs, and industrial/commercial buying experiences.
  • Experience conducting user research and translating findings into design improvements.
  • Strong portfolio showcasing ecommerce UX work, wireframes, prototypes, and customer journey designs.
  • Ability to collaborate effectively with business stakeholders, product teams, and developers.

Preferred Experience
  • Experience working with manufacturing, industrial, distribution, wholesale, or other B2B organizations.
  • Experience with Figma, Adobe XD, Sketch, or similar design tools.
  • Familiarity with HTML, CSS, and JavaScript.
  • Knowledge of WCAG accessibility standards and best practices.

Job Compensation
$82,500+/year (Based on Expereience) + Perfromance Incentive Compensation
Benefits Overview
We offer competitive company benefits to eligible positions, such as :
  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
Equal opportunity employer, including people with disabilities and veterans.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com .
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com .

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