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Evening Customer Service Jobs in Springfield, VA

Ourisman Kia

Service Cashier

Chantilly, VA · On-site

$12 - $15.75/hr

... customer-focused Cashier/Receptionist to cover evening and Saturday shifts. If you have a friendly ... Prepare sales and service tickets for the accounting department * Handle customer questions and ...

Ourisman Kia

Service Cashier

Chantilly, VA · On-site

$12.25 - $16/hr

... customer-focused Cashier/Receptionist to cover evening and Saturday shifts. If you have a friendly ... Prepare sales and service tickets for the accounting department * Handle customer questions and ...

Five Below

Customer Experience Manager

Arlington, VA · On-site

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

Five Below

customer experience manager

Hyattsville, MD · On-site

$18.30/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

Five Below

Customer Experience Manager

Alexandria, VA · On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

Five Below

Customer Experience Manager

Gainesville, VA · On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

Five Below

Customer Experience Manager

Alexandria, VA · On-site

$16/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

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All JobsEvening Customer Service JobsEvening Customer Service Jobs in Springfield, VA

Evening Customer Service information

See Springfield, VA salary details

$10

$19

$28

How much do evening customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for evening customer service in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Springfield, VA?

The most popular types of Customer Service jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Evening Customer Service jobs?

Cities near Springfield, VA with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Security/Customer Service Personnel

The Park at 14th

Washington, DC • On-site

$18 - $22/hr

Full-time

Re-posted 5 days ago

Job description

Security/Customer Service Personnel (Onsite - Washington, DC)
The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We prioritize creating a safe and secure environment for our guests and staff.
Job Summary
We are seeking a dependable and professional Security Team Member to help maintain a safe and enjoyable experience for all guests and staff. This role involves monitoring the premises, enforcing security policies, and responding to incidents as needed.
Key Duties and Responsibilities
  • Greet guests and ensure a smooth entry process, checking IDs as required.
  • Monitor the venue to identify potential security concerns.
  • Respond promptly to disturbances, conflicts, and emergencies in a professional manner.
  • Work closely with management and fellow team members to uphold safety standards.
  • Assist in crowd control and ensure compliance with venue policies.
  • Conduct routine checks of the premises, including exits and restricted areas.
  • Communicate effectively with law enforcement or emergency personnel when necessary.
Requirements
  • Previous security, hospitality, or customer service experience preferred.
  • Strong observational and conflict-resolution skills.
  • Ability to remain calm under pressure and make quick decisions.
  • Excellent communication and interpersonal skills.
  • CPR certification and first aid training (preferred).
  • Must be available for night shifts and weekends.
Schedule
  • Evening and late-night shifts

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