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Customer Service Coordinator Jobs in Springfield, VA

Siemens

Service Coordinator Supervisor

Washington, DC · On-site

$73K - $126K/yr

We do this through empowering customers by combining the real and digital worlds. We are improving ... Our Service Coordinator Supervisors lead teams responsible for laying the foundation for the ...

Southland Industries Inc.

Service Coordinator

Dulles, VA · On-site

$19.50 - $24.75/hr

Position Summary The Service Coordinator will work closely with the Service Manager, Field ... New Customer Setup * Vendor Set Up/Credit Applications * COINS (ERP system) data entry and ...

Southland Industries

Service Coordinator

Dulles, VA · On-site

$19.50 - $24.75/hr

Position Summary The Service Coordinator will work closely with the Service Manager, Field ... New Customer Setup * Vendor Set Up/Credit Applications * COINS (ERP system) data entry and ...

Southland Industries Inc.

Service Coordinator

Dulles, VA

$20 - $25.25/hr

Position Summary The Service Coordinator will work closely with the Service Manager, Field ... New Customer Setup * Vendor Set Up/Credit Applications * COINS (ERP system) data entry and ...

Southland Industries

Service Coordinator

Sterling, VA · On-site

$19.50 - $24.75/hr

Position Summary The Service Coordinator will work closely with the Service Manager, Field ... New Customer Setup * Vendor Set Up/Credit Applications * COINS (ERP system) data entry and ...

Banfield Pet Hospital

Client Service Coordinator

Leesburg, VA · On-site

$18.25 - $23.75/hr

CLIENT SERVICE COORDINATOR This posting will remain open for a minimum of two weeks from the ... Customer Focus * Peer Relationships * Integrity & Trust * Action Oriented * Listening * Functional

Banfield Pet Hospital

Client Service Coordinator

Waldorf, MD · On-site

$17.50 - $22.75/hr

CLIENT SERVICE COORDINATOR This posting will remain open for a minimum of two weeks from the ... Customer Focus * Peer Relationships * Integrity & Trust * Action Oriented * Listening * Functional

JK Moving Services

Customer Care Coordinator

Sterling, VA · On-site

$17.75 - $23.25/hr

Customer Care Coordinator Job Locations US-VA-Sterling ID 2026-3780 Category Customer Service/Support Type Regular Full-Time Overview Under the direction of the Customer Service Manager, the ...

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Customer Service Coordinator information

See Springfield, VA salary details

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How much do customer service coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service coordinator in Springfield, VA is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.61 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Springfield, VA?

The most popular types of Customer Service jobs in Springfield, VA are:

What are popular job titles related to Customer Service Coordinator jobs in Springfield, VA?

For Customer Service Coordinator jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Springfield, VA look for?

The top searched job categories for Customer Service Coordinator jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Customer Service Coordinator jobs?

Cities near Springfield, VA with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,046 per year, or $21.2 per hour.

Customer Service Coordinator - Travel Support

Enchanted Horizons Travel

Newington, VA • On-site, Remote

$20 - $26/hr

Full-time, Part-time

Posted 8 days ago

Job description

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

  • Communicate with clients regarding travel inquiries and requests

  • Provide guidance on travel options, timelines, and next steps

  • Support reservation coordination and follow-up communication

  • Ensure accuracy of client information and travel details

  • Deliver high-quality service with professionalism and care

  • Follow company processes and service standards

Qualifications

  • Excellent written and verbal communication skills

  • Strong organization and time-management abilities

  • Self-motivated and comfortable working remotely

  • Detail-oriented and customer-focused mindset

  • Customer service, administrative, or hospitality experience preferred

  • Interest in travel is beneficial

What We Offer

  • Comprehensive training and ongoing mentorship

  • Flexible remote work options

  • Part-time or full-time opportunities

  • Career growth within the travel industry

  • Positive, team-oriented culture

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