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Evening Customer Service Jobs in Rochester, MI (NOW HIRING)

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Service Champion

Redford, MI · On-site

$11 - $22/hr

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Service Champion

Eastpointe, MI · On-site

$11 - $22/hr

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Service Champion

Utica, MI · On-site

$11 - $22/hr

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Service Champion

Novi, MI · On-site

$11 - $22/hr

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Service Champion

New Baltimore, MI · On-site

$11 - $22/hr

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Service Champion

Utica, MI · On-site

$11 - $22/hr

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Service Champion

Grosse Pointe, MI · On-site

$11 - $22/hr

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Service Champion

Roseville, MI · On-site

$11 - $22/hr

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Showing results 41-60

Evening Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do evening customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for evening customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Rochester, MI?

The most popular types of Customer Service jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Evening Customer Service jobs?

Cities near Rochester, MI with the most Evening Customer Service job openings:

Infographic showing various Evening Customer Service job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Service Champion

Taco Bell

Farmington Hills, MI • On-site

$11 - $22/hr

Other

Medical, Retirement, PTO

Re-posted 11 days ago


Taco Bell rating

5.2

Company rating: 5.2 out of 10

Based on 3,010 frontline employees who took The Breakroom Quiz

55th of 106 rated fast food restaurants


Job description

Description-TEAM MEMBER

Live Más with a career at Taco Bell! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!


We offer the following : 

  • A commitment to promote from within 
  • Training and mentorship programs 
  • Tuition reimbursement and scholarship opportunities 
  • Reward and recognition culture 
  • Competitive Pay
  • Flexible schedules- day, night, evening, and late night shifts
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • Health and Wellness programs
  • 401K plan with 6% match
  • PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • Mas Earth! Commitment to a sustainable future.


The responsibilities of the team member will include: 

  • Interaction with customers: receiving orders, processing sales and monies, and managing customer issues. 
  • Preparation of products. 
  • Maintaining quality of product. 
  • Monitoring all service equipment. 
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. 
  • Champions recognition and motivation efforts 


Requirements

The ideal candidates must want to have fun serving great food to our customers! 

  • Must be at least 16 years of age 
  • Accessibility to dependable and reliable transportation 
  • Excellent communication skills, management/leadership and organizational skills. 
  • Physical dexterity required (the ability to move up to 45 lbs. from one area to another). 
  • Attendance and Punctuality a must 
  • Operating of cash register as needed and making change for other cashiers. 
  • Basic Math skills 
  • Complete training certification 
  • Enthusiasm and willing to learn 
  • Team player 
  • Commitment to customer satisfaction 
  • Have a strong work ethic

The range for this role is $11-$22/hour. This is a nationwide range and is solely dependent on the geographical location where the restaurant is located.



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