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Evening Customer Service Email Response Jobs in Decatur, IL

Customer Service Representative

Decatur, IL · On-site

$16.25 - $16.48/hr

Answer incoming phone calls, emails, and website chats from customers * Process inbound orders ... Qualifications/ Skills * 5+ Years of Customer Service * Bi-lingual in Spanish is a plus * Excellent ...

Customer Service Representative

Decatur, IL · On-site

$16.25 - $16.48/hr

Answer incoming phone calls, emails, and website chats from customers * Process inbound orders ... Qualifications/ Skills * 5+ Years of Customer Service * Bi-lingual in Spanish is a plus * Excellent ...

As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... Be available to work on-site for day, evening, and weekend shifts WHAT YOU CAN EXPECT: We're ...

Provide customer charge account services, including opening accounts, accepting payments, and ... Be available to work day, evening, and weekend shifts What You Can Expect: We're committed to ...

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Email questions to careers@kirbyrisk.com WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD We will ...

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Email questions to careers@kirbyrisk.com WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD We will ...

Customer Care Supervisor

Decatur, IL · On-site

$50K - $58K/yr

Respond to customer and co-worker requests in a timely manner, returning calls, emails and call trackings promptly and keeping them informed of delays. * Remain aware of products and services ...

Customer Care Representative

Decatur, IL

$15.50 - $21/hr

... Services Manager. This position is generally the first touch with our new clients and members ... Answer email inquiries from members, employers, and providers. * Maintain knowledge of all Summary ...

Customer Care Representative

Decatur, IL

$15.50 - $21/hr

... Services Manager. This position is generally the first touch with our new clients and members ... Answer email inquiries from members, employers, and providers. * Maintain knowledge of all Summary ...

Customer Care Representative

Decatur, IL

$15.50 - $21/hr

To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced ...

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Evening Customer Service Email Response information

See Decatur, IL salary details

$9

$18

$26

How much do evening customer service email response jobs pay per hour?

As of May 29, 2026, the average hourly pay for evening customer service email response in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is the difference between Evening Customer Service Email Response vs Customer Support Representative?

AspectEvening Customer Service Email ResponseCustomer Support Representative
Work HoursPrimarily evening shifts, often part-time or flexibleTypically full-time, standard business hours or shift-based
Communication ModePrimarily email and written correspondencePhone, chat, email, and in-person interactions
Work EnvironmentRemote or office-based, focused on written communicationOffice, call centers, or remote, with varied communication channels
Required SkillsExcellent written communication, patience, and attention to detailStrong communication, problem-solving, and multitasking skills

While both roles involve assisting customers, the Evening Customer Service Email Response focuses on handling customer inquiries via email during evening hours, emphasizing written communication. In contrast, a Customer Support Representative interacts through multiple channels and may work during regular or varied hours, providing more comprehensive support across different platforms.

What are the most commonly searched types of Customer Service Email Response jobs in Decatur, IL? The most popular types of Customer Service Email Response jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Evening Customer Service Email Response jobs? Cities near Decatur, IL with the most Evening Customer Service Email Response job openings:
Customer Service Representative

Customer Service Representative

Aramsco

Decatur, IL • On-site

$16.25 - $16.48/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Aramsco rating

7.5

Company rating: 7.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

141st of 332 rated retail wholesalers


Job description

Aramsco is always looking for dynamic and energetic team players to join our family of companies!
Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education.
USA-CLEAN is a national independent provider of repair service, parts and used equipment. Having the best floor cleaning equipment specialists, technicians and unsurpassed Technology allows our comprehensive suite of solutions to significantly drive down our client's total equipment costs while improving equipment uptime and availability. We stock thousands of parts that ship directly from our warehouse the day they are ordered. Our national clients include market leaders in the building service contractor, retailer, healthcare and education sectors.
Hours will be 8-5 Monday through Friday
Compensation Ranges from $16.25-$16.48/Hour
Primary Duties and Responsibilities
The Customer Service Team duties may include, but are not limited to, the following:

  • Answer incoming phone calls, emails, and website chats from customers
  • Process inbound orders
  • Respond to website inquiries via phone and/or email
  • Assist customers with looking up parts and technical manuals
  • Consultative sales approach to partner with customers
  • Manage customers clear communication and problem solving
  • Work with internal departments to proactively manage work flow and customer requests
REQUIRED SKILLS / ATTITUDES:
  • Strong verbal and written communication skills
  • Excellent problem-solving capabilities
  • Ability to ask probing questions and close a sale
  • Strong task management and organizational skills
  • Sense of urgency in learning new trends and products, as well as timely follow up
  • Must be able to work as a team player!
Qualifications/ Skills
  • 5+ Years of Customer Service
  • Bi-lingual in Spanish is a plus
  • Excellent communications skills
  • Process improvement mindset
  • Strong analytical and problem-solving skills
  • Onboarding customers
Benefits (Full-Time Employees):
  • Health/Vision/Dental insurance.
  • Paid vacation.
  • Paid holidays.
  • 401(k) with employer matching.
  • Life insurance is provided.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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