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Evening Call Center Jobs in Reston, VA (NOW HIRING)

Apparent LLC

Medical Receptionist

Rockville, MD

$16.75 - $20.50/hr

... a medical call center atmosphere Performance Requirements: Knowledge: Knowledge of medical ... Job Details: 40hrs per week with one evening shift (10am-7pm)and one Saturday shift per month (7 ...

Potomac Pediatrics PC

Medical Receptionist

Rockville, MD · On-site

$16.75 - $20.50/hr

Experience in a medical call center atmosphere Performance Requirements: Knowledge: * Knowledge of ... Job Details: * 40hrs per week with one evening shift (10am-7pm)and one Saturday shift per month (7 ...

Apparent

Medical Receptionist

Rockville, MD · On-site

$16.75 - $20.50/hr

... medical call center atmosphere Performance Requirements: Knowledge: · Knowledge of medical ... Job Details: · 40hrs per week with one evening shift (10am-7pm)and one Saturday shift per month (7 ...

Chick-fil-A

Evening Kitchen Team Member

Washington, DC · On-site

$18.10/hr

Please DO NOT call the store as all recruiting is conducted off-site Job Duties & Requirements ... Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service ...

Apparent

Medical Receptionist

Rockville, MD · On-site

$16 - $24/hr

... medical call center atmosphere Performance Requirements: Knowledge: • Knowledge of medical ... Job Details: • 40hrs per week with one evening shift (10am-7pm)and one Saturday shift per month ...

Birmingham Green

RN

Manassas, VA · On-site

... Evening (3 pm - 11:30 pm) Birmingham Green, a person-centered care focus community located in ... Benefits call center to assist you with any questions or concerns you may have! If you are ...

PharmaCann

Budtender Part Time

Silver Spring, MD · On-site

$17/hr

Must be able to accommodate flexible scheduling expectations including weekend, evening, and ... to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual ...

MedStar Health

Radiology Physician

Washington, DC · On-site

$400K/yr

Work at MedStar Washington Hospital Center, the region's leading center for advanced molecular ... Weekend call runs from Friday evening through Monday morning * Weekday call consists of single ...

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All JobsEvening Call Center JobsEvening Call Center Jobs in Reston, VA

Evening Call Center information

See Reston, VA salary details

$11

$18

$26

How much do evening call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for evening call center in Reston, VA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.00 per hour, depending on experience, location, and employer.

What is an evening call center job?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

What does an evening call center representative do?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an evening call center representative?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.
More about Evening Call Center jobs

What are the most commonly searched types of Call Center jobs in Reston, VA?

The most popular types of Call Center jobs in Reston, VA are:

What are popular job titles related to Evening Call Center jobs in Reston, VA?

For Evening Call Center jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Evening Call Center jobs in Reston, VA look for?

The top searched job categories for Evening Call Center jobs in Reston, VA are:

What cities near Reston, VA are hiring for Evening Call Center jobs?

Cities near Reston, VA with the most Evening Call Center job openings:

Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in Reston, VA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,760 per year, or $18.6 per hour.

Medical Receptionist

Apparent LLC

Rockville, MD

$16.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

Description

  Potomac Pediatrics seeking a full-time Medical Receptionist. 

Requirements

Primary responsibilities include but are not limited to the following:

Handling high volume of telephone calls

Scheduling patient appointments

Sending electronic messages to doctors

Providing excellent customer service

Web-enabling & resetting patient portal accounts

Participating in the daily maintenance of common office areas

Other duties as assigned.
 

Education/ Experience:

Minimum of high school diploma with two (2) years' experience in a medical receptionist

Experience in a medical call center atmosphere


Performance Requirements:

Knowledge:

Knowledge of medical practices and insurance terminology

Knowledge of EMR systems

Skills:

Skill in good written and oral communication skills

Skill in problem-solving and conflict resolution.

Physical:

Must be able to constantly operate a computer greater than 50% of the time.

Must be able to converse with patients, their parents, and colleagues greater than 50% of the time.

May be exposed to bodily fluids and must be able to participate in functions related to cleaning up the office if/when this occurs as per office protocol.

Must be able to wear a headset greater than 50% of the time.

Abilities:

Ability to learn job skills within a specified training period

Ability to read, interpret and apply policies and procedures

Ability to set priorities

Ability to interact with patients, medical and administrative staff and the public effectively

Ability to communicate in writing, over the telephone and in person with office staff, and patients

Ability to recognize, evaluate, solve problems and correct errors


Equipment & Software Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones; eClinicalWorks (ECW), Excel, Word.


Job Details: 

40hrs per week with one evening shift (10am-7pm)and one Saturday shift per month (7:30am-12pm)


Benefits:

Medical with Health Savings Account

Dental

Vision

401K

Discounted One Life Membership

STD/LTD Insurance

Opportunities for growth and advancement

Potomac Pediatrics believes that each employee makes a significant contribution to the success of the practice. That contribution should not be limited by the assigned responsibilities; therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee nor Potomac Pediatrics to the work identified. It is the practice's expectation that each employee will aid whenever necessary to ensure the success of the practice's endeavors.

The ideal candidate is outgoing, takes initiative to complete tasks, and communicates well with parents, patients, and coworkers. Must have good chemistry with the office staff. Qualified candidates will be contacted for a phone screening.

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