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L2 EUC Desktop Support

New York, NY · On-site

$21 - $25/hr

L2 / EUC Desktop Support Duration : 1 Year Site address: 3 World Trade Center, 175 Greenwich Street New York 10007 : * Proven experience as a Desktop Support Technician or in a similar IT support ...

Service Global, Inc

Desktop EUC L1

Charlotte, NC · On-site

$19.75 - $25.25/hr

Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable to have a good understanding of Lync, VPN, and mobile device support. * Should be aware of ITIL ...

Service Global, Inc

Desktop EUC L1

Phoenix, AZ · On-site

$20 - $25.50/hr

Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable to have a good understanding of Lync, VPN, and mobile device support. * Should be aware of ITIL ...

Service Global, Inc

Desktop EUC L1

Tucson, AZ · On-site

$19.25 - $24.25/hr

Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable to have a good understanding of Lync, VPN, and mobile device support. * Should be aware of ITIL ...

Service Global, Inc

Desktop EUC L1

Baltimore, MD · On-site

$20 - $25.50/hr

Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook. * Preferable to have a good understanding of Lync, VPN, and mobile device support. * Should be aware of ITIL ...

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Euc information

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$14

$36

$60

How much do euc jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for euc in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

What is the difference between Euc vs Data Analyst?

AspectEucData Analyst
Required CredentialsTypically requires a degree in computer science, information technology, or related fieldsUsually requires a degree in statistics, mathematics, or related fields
Work EnvironmentWorks in IT departments, focusing on enterprise user computing and system managementWorks in various industries analyzing data to support business decisions
Employer & Industry UsageUsed by organizations managing enterprise computing environmentsUsed across industries like finance, marketing, healthcare for data insights
Common Search & Comparison IntentUnderstanding roles related to enterprise user computingComparing data analysis roles in different industries

While Euc specialists focus on managing enterprise user computing systems, Data Analysts interpret data to inform business strategies. Both roles require analytical skills but differ in technical focus and industry application.

What are some typical challenges faced by EUC (End User Computing) professionals, and how can they be addressed?

EUC professionals often encounter challenges such as managing diverse device environments, ensuring consistent user experience across platforms, and addressing security concerns related to endpoint devices. Staying up to date with rapidly evolving technologies and troubleshooting user-specific issues can also be demanding. These challenges are best managed by adopting robust management tools, continuous skill development, and fostering clear communication with end users and IT teams to quickly resolve issues and implement best practices.

What is an EUC (End User Computing) professional?

EUC (End User Computing) professionals are IT specialists who focus on providing computing solutions, support, and services directly to end users within an organization. They manage, deploy, and maintain devices like desktops, laptops, virtual desktops (VDI), and software applications that employees use daily. Their responsibilities include troubleshooting issues, ensuring security compliance, and optimizing user experience. EUC professionals play a crucial role in enabling workforce productivity, supporting remote or hybrid work environments, and implementing new technologies that improve business operations.

What are the key skills and qualifications needed to thrive as an EUC (End User Computing) specialist, and why are they important?

To thrive as an EUC Specialist, you need strong knowledge of desktop operating systems, virtualization technologies, and troubleshooting skills, typically supported by a degree in IT or related certifications like Microsoft or VMware. Familiarity with tools such as VMware Horizon, Citrix Virtual Apps, Microsoft Intune, and Active Directory is often required. Excellent problem-solving abilities, communication skills, and the capacity to work under pressure make professionals stand out in this role. These skills ensure efficient support for end users, minimize downtime, and maintain secure, productive computing environments.
More about Euc jobs
What cities are hiring for Euc jobs? Cities with the most Euc job openings:
What are the most commonly searched types of Euc jobs? The most popular types of Euc jobs are:
What states have the most Euc jobs? States with the most job openings for Euc jobs include:
What job categories do people searching Euc jobs look for? The top searched job categories for Euc jobs are:
Euc jobs near you
Infographic showing various Euc job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 1% Part Time, and 19% Contract. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.

IT Service Delivery Manager - EUC & Digital Workplace

Cognizant Technology Solutions

Boston, MA • On-site

$49K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Cognizant rating

7.4

Company rating: 7.4 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

52nd of 72 rated business consultants

Job description

IT Service Delivery Manager - EUC & Digital Workplace
Experience: 10+ years
Location: Waltham, MA (onsite position)
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
We are seeking an experienced Regional Service Manager) to oversee End User Computing (EUC), Field Services, and Digital Workplace service delivery. The ideal candidate will lead transition and transformation initiatives, manage vendor relationships, drive operational excellence, and ensure adherence to SLAs and KPIs across the region.
Key Responsibilities
  • Lead Field Services transitions, transformation projects, and ongoing service delivery.
  • Manage EUC, Field Services, and third-party partners.
  • Serve as the primary customer contact for service delivery and operational activities.
  • Monitor and manage SLAs, KPIs, governance reviews, and service improvements.
  • Oversee risk management, knowledge transfer, and customer sign-offs.
  • Lead regional teams, vendor relationships, and operational reporting.
  • Drive stakeholder engagement and executive-level communications.

Required Qualifications
  • 10+ years of IT experience with 7+ years in service delivery or operations leadership.
  • Experience managing EUC, Field Services, Transition, and Delivery Management programs.
  • Strong knowledge of ITIL processes, SLA/KPI management, and vendor management.
  • Experience with ServiceNow (SNOW) and Nexthink.
  • Strong project management, customer management, and stakeholder engagement skills.
  • Excellent communication and presentation abilities.

Preferred Qualifications
  • ITIL and/or PMI certification.
  • Experience leading large-scale transition and transformation programs.

Technical Skills
  • EUC and Field Services Operations
  • IT Service Management (ITIL)
  • ServiceNow (SNOW), Nexthink
  • Windows, macOS, and enterprise endpoint support

Applications will be accepted until 8/14/2026
The annual salary for this position is between $49,001- $90,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and is subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contribution
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
#CB
#IND123
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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