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Essilor Instruments Jobs (NOW HIRING)

EssilorLuxottica

In-House Service Technician

Avon, MA · On-site

Essilor Instruments is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology ...

EssilorLuxottica

In-House Service Technician

Avon, MA · On-site

Essilor Instruments is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology ...

EssilorLuxottica

For Eyes - Sales Associate

Silver Spring, MD · On-site

$14.50 - $19.50/hr

Benefits/Incentive Information Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry.

Essilor

Brand Manager

Knoxville, TN

... frames, instruments and equipment brands that can serve every sector of the market. The ... Develops the individual and team objectives based on the business plans of the Essilor Brand Group.

New

Essilor

Account Executive

Provo, UT · On-site

... frames, instruments and equipment brands that can serve every sector of the market. The ... Responsible for sales performance, customer relations, growing sales volume for Essilor branded ...

Essilor

Account Executive

Roanoke, VA

... frames, instruments and equipment brands that can serve every sector of the market. The ... Responsible for sales performance, customer relations, growing sales volume for Essilor branded ...

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Essilor Instruments information

What are the key skills and qualifications needed to thrive as an Essilor Instruments Technician, and why are they important?

To thrive as an Essilor Instruments Technician, you need a background in optics or biomedical engineering, with experience in lens edging, fitting, and ophthalmic equipment maintenance. Familiarity with Essilor’s diagnostic and finishing systems, calibration tools, and possibly certifications in optical equipment repair are typically required. Strong problem-solving abilities, attention to detail, and effective customer communication set top performers apart. These skills ensure accurate device operation, minimize downtime, and deliver excellent client support for eye care professionals.

What are the typical daily responsibilities for someone working at Essilor Instruments in a technical support role?

In a technical support role at Essilor Instruments, your typical day involves assisting eye care professionals with troubleshooting, installation, and maintenance of optical instruments. You may provide support via phone, email, or onsite visits, and often collaborate with engineers and product specialists to resolve complex technical issues. Documenting service requests, updating technical manuals, and occasionally providing user training are also common tasks. This role requires strong communication skills and the ability to work efficiently within a team-oriented environment.

What are Essilor Instruments?

Essilor Instruments is a division of Essilor Group that specializes in designing, manufacturing, and distributing optical equipment and instruments for eye care professionals. Their products include lens edgers, diagnostic devices, and tools for eye exams, lens measurement, and frame fitting. Essilor Instruments aims to support optometrists and opticians with advanced technologies that improve the accuracy and efficiency of vision care services. The company is recognized globally for its innovation in ophthalmic equipment and solutions for the optical industry.

What is the difference between Essilor Instruments vs Optometric Technicians?

AspectEssilor InstrumentsOptometric Technicians
CredentialsTypically require training in optical instruments and certifications related to optical technologyRequire certification or associate degree in optometry assisting or related field
Work EnvironmentWork primarily in optical labs or retail optical stores, focusing on lens measurement and fittingWork in optometry clinics or offices, assisting with patient exams and preparing optical devices
Industry UsageUsed by optical labs, retail optical chains, and manufacturers like Essilor for lens fitting and measurementEmployed in optometry practices, assisting optometrists with patient care and optical device preparation

Essilor Instruments specialists focus on optical measurement and lens fitting using specialized equipment, often within optical labs or retail stores. Optometric Technicians support eye exams and patient care in clinics. While both roles involve optical work, Essilor Instruments roles are more technical and equipment-focused, whereas Optometric Technicians have a broader patient care role.

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Essilor Instruments jobs near you
Infographic showing various Essilor Instruments job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 10% As Needed, 2% Full Time, 82% Part Time, and 5% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

In-House Service Technician

EssilorLuxottica

Avon, MA • On-site

Full-time

Medical, Retirement, PTO

Posted 24 days ago

EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

7th of 38 rated optical retailers

Job description

Requisition ID: 926338
Store #: E03018 Instrument Tech FIELD
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and technologies, ensuring patients' quality care. Through this continuous innovation, we own a leading position in major categories such as finishing equipment, eye health assessment, eye refraction and fitting measurements.
Essilor Instruments is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
The In-House Service Technician plays a vital role in ensuring the operational excellence, reliability, & safety of ophthalmic & lens finishing equipment. This position is responsible for performing preventative maintenance, calibration, troubleshooting, & repair of specialized instruments used in medical & laboratory settings.
The technician will provide both technical expertise & customer support, ensuring equipment meets performance specifications & quality standards. This role also involves maintaining comprehensive service documentation & supporting compliance with internal procedures & regulatory requirements.
MAJOR DUTIES & RESPONSIBILITIES
  • Perform scheduled preventative maintenance (PM) & calibration on a wide range of ophthalmic & finishing instruments, including phoropters, slit lamps, autorefractors, & lens edgers.
  • Diagnose, troubleshoot, & repair mechanical & electrical issues efficiently to minimize downtime & maintain customer satisfaction.
  • Execute all calibration & service procedures in accordance with established Standard Operating Procedures (SOPs), manufacturer specifications, & applicable regulatory requirements
  • Maintain complete & accurate documentation of maintenance activities, repairs, calibrations, & equipment history within the company's service management system.
  • Collaborate with external vendors or specialized service partners for complex repairs, parts sourcing, or advanced diagnostics when necessary.
  • Manage & maintain an organized inventory of spare parts, tools, test equipment, & maintenance supplies to ensure operational readiness.
  • Support internal & external customers by providing technical guidance, troubleshooting assistance, & product support via phone, email, or video.
  • Participate in incoming inspection & testing of new or refurbished equipment prior to release or shipment.
  • Assist in the evaluation & implementation of process improvements to enhance service efficiency, quality, & safety.
  • Adhere to all company safety policies & regulatory requirements when handling tools, electrical systems, & optical instruments.
  • Contribute to continuous improvement initiatives within the service department, supporting team goals & knowledge sharing.

BASIC QUALIFICATIONS
  • Associate degree in Electrical Engineering, Mechanical Engineering, Biomedical Technology, or a related technical discipline; or equivalent hands-on training & experience in equipment repair.
  • Minimum 3-5 years of experience in equipment maintenance, calibration, or technical support roles.
  • Proven proficiency in reading & interpreting technical manuals, blueprints, & schematics.
  • Strong mechanical & electrical troubleshooting capabilities, including familiarity with diagnostic tools & multimeters.
  • Basic computer literacy, including experience documenting service work electronically.
  • Strong communication & interpersonal skills, with a focus on professionalism & customer service.
  • Ability to lift & move equipment (up to 50 lbs) & perform physically demanding installations.

PREFERRED QUALIFICATIONS
  • Experience working within the optical, ophthalmic, or healthcare device industries.
  • Hands-on experience servicing ophthalmic instruments or lens finishing systems.

Pay Range: 23.75 - 36.78
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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