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Espresso Machine Technician Jobs (NOW HIRING)

Kuppa Joy

Coffee Equipment Technician

Clovis, CA · On-site

$25 - $35/hr

Service and repair espresso machines, grinders, brewers, and other coffee equipment * Install new equipment and ensure proper calibration * Perform preventative maintenance and keep detailed service ...

Kuppa Joy

Coffee Equipment Technician

Clovis, CA · On-site

Service and repair espresso machines, grinders, brewers, and other coffee equipment * Install new equipment and ensure proper calibration * Perform preventative maintenance and keep detailed service ...

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How much do espresso machine technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for espresso machine technician in the United States is $24.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.09 per hour, depending on experience, location, and employer.

What does an Espresso Machine Technician do?

An Espresso Machine Technician installs, maintains, and repairs commercial and residential espresso machines. They diagnose issues, replace faulty components, and ensure machines operate efficiently. Technicians may also provide routine cleaning, calibration, and user training. Their work helps businesses like cafes and restaurants maintain high-quality coffee production.

What are the key skills and qualifications needed to thrive in the Espresso Machine Technician position, and why are they important?

To thrive as an Espresso Machine Technician, you need a solid background in mechanical and electrical troubleshooting, often supported by vocational training or technical certifications. Familiarity with diagnostic tools, specialized equipment manuals, and manufacturer-specific training or certifications (such as SCA or OEM credentials) is commonly required. Excellent customer service, clear communication, and strong time management skills help technicians effectively assist clients and coordinate with service teams. These abilities are vital to ensure efficient repairs, high customer satisfaction, and smooth workflow in dynamic environments.

What are the typical daily tasks of an Espresso Machine Technician?

As an Espresso Machine Technician, your daily responsibilities usually include diagnosing equipment issues, performing maintenance, and completing both in-shop and onsite repairs for a variety of commercial and residential espresso machines. You may also install new machines, calibrate equipment, and provide user training or technical support for customers. The role often involves collaborating closely with café owners, service managers, and sometimes manufacturers to ensure machines are operating efficiently and safely. Keeping detailed maintenance records and managing parts inventory are also common tasks. This position offers a mix of independent troubleshooting work and customer interaction, making it both hands-on and service-oriented.
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Espresso Machine Technician jobs near you
Infographic showing various Espresso Machine Technician job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 12% As Needed, 8% Full Time, 61% Part Time, 5% Temporary, and 13% Contract. Highlights an 75% Physical, and 25% Hybrid job distribution, with an average salary of $51,127 per year, or $24.6 per hour.

Espresso Machine Repair Technician

Salzman Group Inc

Rochester, NY • On-site

$22 - $23/hr

Full-time

Posted 17 days ago

Job description

We are looking for a solution-oriented individual to join our team. The Espresso Machine Repair Technician is responsible for providing exceptional customer service while helping customers troubleshoot, identify, and resolve technical issues. You will have access to a vast array of espresso machines, grinders, coffee makers, and other coffee brewing devices and accessories to become an expert. You will communicate with customers via phone, chat, email, and live one-on-one video. The position blends technical support and customer service to ensure customer satisfaction in all aspects of owning and operating a home espresso machine.
Hours and schedule:
The call center operates on a continuous schedule, to include 6 days per week. Employees are expected to work 5 shifts per week for a total of 40 hours. Schedules are prepared and posted one month in advance to provide employees with ample time to plan and adjust their personal schedules accordingly. This advanced scheduling also facilitates the seamless operation of the call center, ensuring that we are adequately staffed to serve our customers' needs. To promote a balanced work environment and fair distribution of work hours, employees will typically be scheduled to work a combination of both early and late shifts throughout the month. In addition, employees are expected to be available to work 1 weekend day per month to accommodate the call center's operational requirements.
The open hours for tech is Monday - Thursday from 9:00am-8:30pm, Friday from 9:00am-5:30pm, and Saturday from 9:00am-5:30pm. Shifts are scheduled to include two 15-minute paid breaks and one 30-minute unpaid lunch.
Requirements
  • Troubleshoot technical problems and answer support questions
  • Participate in "Coffee Cast," a live sales and support video service
  • Answer emails and live chats from customers, with the occasional outbound call being required
  • Create, update, and close tickets as appropriate
  • Answer customer emails within required time frame
  • Clearly articulate technical issues, solutions, and activities to colleagues and clients
  • Create and review knowledge-based articles for reference points
  • Participate in a feedback loop with management and other departments to improve Company processes, policies, and support materials
  • Provide management with customer feedback and insights to maintain a competitive advantage
  • Meet or exceed daily, weekly and monthly goals
  • Other duties assigned as necessary

Salary Description
22.00-23.00

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