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Escrow Customer Service Jobs (NOW HIRING)

On Track Escrow

Escrow Assistant

Palmdale, CA · On-site

$18 - $22/hr

Cover and manage all aspects of desk, as well as escrow transactions when Escrow Officers are on ... customer service, quality of work, and maintaining company values

On Track Escrow

Escrow Assistant

Palmdale, CA · On-site

$18 - $22/hr

Cover and manage all aspects of desk, as well as escrow transactions when Escrow Officers are on ... customer service, quality of work, and maintaining company values

Centric Title & Escrow

Escrow Assistant

Albuquerque, NM · On-site

$17.75 - $22.50/hr

Assists with customer service and administrative duties related to escrow closings * Prepares documents required for closings * Provides support to obtain the appropriate escrow documentation in ...

First Rate Escrow Inc

Escrow Assistant

San Diego, CA · On-site

$20.75 - $26.25/hr

Escrow Assistant Location: San Diego,CA Experience: 1-2 years of escrow, title, real estate ... The ideal candidate is organized, dependable, customer-service focused, and comfortable working in ...

On Track Escrow

Escrow Assistant

Palmdale, CA · On-site

$19.25 - $24.50/hr

Cover and manage all aspects of desk, as well as escrow transactions when Escrow Officers are on ... customer service, quality of work, and maintaining company values

On Track Escrow

Escrow Assistant

Palmdale, CA · On-site

$18 - $22/hr

Cover and manage all aspects of desk, as well as escrow transactions when Escrow Officers are on ... customer service, quality of work, and maintaining company values

First Rate Escrow Inc

Be Seen First

Escrow Assistant

San Diego, CA · On-site

$20.75 - $26.25/hr

Escrow Assistant Location: San Diego,CA Experience: 1-2 years of escrow, title, real estate ... The ideal candidate is organized, dependable, customer-service focused, and comfortable working in ...

Starcrest Escrow, Inc

Escrow Officer

Cypress, CA · On-site

$72K/yr

The ideal candidate is detail-oriented with excellent customer service skills. Responsibilities ... Comply with all state and federal laws governing escrow transactions and escrow accounts * Prepare ...

Starcrest Escrow, Inc

Escrow Officer

Cypress, CA · On-site

$72K - $125K/yr

The ideal candidate is detail-oriented with excellent customer service skills. Responsibilities ... Comply with all state and federal laws governing escrow transactions and escrow accounts * Prepare ...

First Rate Escrow Inc

Be Seen First

Escrow Assistant

San Diego, CA · On-site

$20.75 - $26.25/hr

Escrow Assistant Location: San Diego,CA Experience: 1-2 years of escrow, title, real estate ... The ideal candidate is organized, dependable, customer-service focused, and comfortable working in ...

PASADENA ESCROW INC

Be Seen First

Escrow Officer

Pasadena, CA · On-site

Excellent Communication and Customer Service Skills * Must be able to Open, Manage, Balance and Close Escrow files. * Prepare escrow instructions * Review purchase contracts * Communicate clearly ...

PASADENA ESCROW INC

Be Seen First

Escrow Officer

Pasadena, CA · On-site

Excellent Communication and Customer Service Skills * Must be able to Open, Manage, Balance and Close Escrow files. * Prepare escrow instructions * Review purchase contracts * Communicate clearly ...

On Track Escrow

Escrow Officer/Manager

Palmdale, CA · On-site

$75K - $120K/yr

The ideal candidate is detail-oriented with excellent customer service skills. Responsibilities ... Comply with all state and federal laws governing escrow transactions and escrow accounts * Prepare ...

On Track Escrow

Escrow Officer/Manager

Palmdale, CA · On-site

$75K - $120K/yr

The ideal candidate is detail-oriented with excellent customer service skills. Responsibilities ... Comply with all state and federal laws governing escrow transactions and escrow accounts * Prepare ...

Flying S Title & Escrow

Escrow Assistant

Rigby, ID · On-site

$16.75 - $21.25/hr

Strong customer service skills and a professional, positive attitude * Excellent verbal and written ... Experience in escrow, title, real estate, lending, banking, or a related field is preferred but not ...

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Showing results 21-40

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Escrow Customer Service information

See salary details

$28K

$58.4K

$83.5K

How much do escrow customer service jobs pay per year?

As of Sep 9, 2026, the average yearly pay for escrow customer service in the United States is $58,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Escrow Customer Service jobs?

Cities with the most Escrow Customer Service job openings:

What states have the most Escrow Customer Service jobs?

States with the most job openings for Escrow Customer Service jobs include:

What are popular job titles related to Escrow Customer Service jobs?

For Escrow Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Escrow Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,389 per year, or $28.1 per hour.

Retail Loan Servicing Generalist

Pittsfield, MA • On-site

Berkshire Bank
See more jobs at Berkshire Bankexternal

$20 - $28.90/hr

Full-time

Posted 11 days ago

Key responsibilities

  • Perform tasks related to the servicing of mortgage and consumer loans, including loan boarding, documentation review, application of payments, and file maintenance.

  • Process reports, handle payoff quoting and posting, collateral releases, escrow, and customer correspondence, ensuring compliance with bank policies and procedures.

  • Assist with back-up loan servicing activities such as payment processing, discharges, general ledger corrections, and account research, while escalating issues as needed.

Berkshire Bank rating

6.7

Company rating: 6.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

138th of 176 rated banks

Job description

Division: Bank Operations
Department: Retail Loan Servicing
Reports to: Retail Loan Servicing Manager
Status: Non-Exempt
Grade: 6
Salary Range: $20.00 - $28.90
Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: Pittsfield, MA
Purpose/Objective:
The Retail Loan Servicing Generalist performs all tasks associated with the servicing of mortgage and consumer loans. This role is to fulfill the general loan servicing responsibilities for all loan products originated as portfolio loans or to be sold on secondary market. This could include: loan boarding, documentation review, application of payments, file maintenance, review and processing of reports, payoff quoting and posting, collateral releases, escrow, customer service, customer correspondence, general ledger account corrections, and account research. The Generalist ensures all tasks are performed in compliance with bank policies and procedures. The Generalist completes all assigned training and is a subject matter expert in loan servicing.
Key Accountabilities:
  • Adequately performs Loan Servicing tasks in a timely manner, in accordance with the department's procedures and guidelines to ensure customer and bank expectations are met.
  • Provide back-up assistance with all areas in Loan Servicing and ensure segregation of duties, such as:
    • Loan Boarding
    • Payoff Requests
    • Payment Processing
    • Discharges/Collateral releases
    • General Ledger account corrections
    • Escrow
    • Customer Serving and Correspondence
    • Account Research
    • File maintenance
    • Sharepoint Requests
  • Escalate time delays or issues to the team lead or management.
  • Proactively self-identify areas of improvement and present remediation ideas to the team lead or management, as appropriate and be a part of the overall solution.
  • Interact positively with loan servicing team members, other business lines, customers, third party providers, and various city and town municipalities through oral and written communication.
  • Remain abreast of loan servicing regulations.
  • Assist with any other department needs, as requested.

Education:
  • High school diploma or equivalent; banking certifications a plus

Experience:
  • Prior experience in banking, lending, loan servicing, customer service, preferred.
  • Customer service experience in a high-volume transaction environment.

Skills & Knowledge:
  • Knowledge of core loan processing systems, Excel, and third-party operational systems, preferred.
  • Attention to detail, ability to multi-task and prioritize in a fast-paced environment without loss of efficiency or composure.
  • Basic math and organizational skills.

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

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