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Error Resolution Jobs (NOW HIRING)

Prisma Health

Patient Service Rep AMB - FT - Spine

Columbia, SC · On-site

$16.25 - $20.50/hr

Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames. Identify trends and communicates problems ...

Prisma Health

Patient Services Representative F/T Day

Greer, SC · On-site

$16.75 - $21.50/hr

Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames. Identify trends and communicates problems ...

Prisma Health

Patient Services Representative F/T Day

Greer, SC · On-site

$16.75 - $21.50/hr

Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames.Identify trends and communicates problems ...

Prisma Health

Patient Services Rep, FT Day

Columbia, SC · On-site

$16.25 - $20.50/hr

Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames.Identify trends and communicates problems ...

New

Angarai

Senior Systems Analyst (EDI)

College Park, MD · On-site

Provide data analysis, transactional support, error detection, resolution, and ongoing support for EDI operations * Perform analysis and validation of Medicaid 8001 transaction files * Review and ...

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$13

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$55

How much do error resolution jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for error resolution in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Error Resolution, and why are they important?

To thrive in Error Resolution, you need strong analytical skills, attention to detail, and a background in problem-solving, often supported by experience in finance, customer service, or data processing. Familiarity with case management systems, error tracking tools, and relevant industry regulations is typically required. Excellent communication, patience, and critical thinking help professionals effectively resolve issues and maintain positive client relationships. These skills ensure accurate and timely resolution of discrepancies, which is vital for organizational efficiency and customer satisfaction.

What is an Error Resolution Specialist?

An Error Resolution Specialist is a professional responsible for identifying, investigating, and resolving errors or discrepancies within a company's processes, transactions, or data. They analyze issues reported by customers or internal teams, determine the root cause, and implement corrective actions to prevent future occurrences. This role often involves collaborating with multiple departments to ensure accurate and timely resolution while maintaining compliance with company policies and industry regulations.

What are some common challenges faced in an Error Resolution role, and how are they typically addressed?

Professionals in Error Resolution often encounter challenges such as identifying the root cause of discrepancies, managing high volumes of cases, and communicating effectively across departments to resolve complex issues. Addressing these challenges typically involves strong analytical skills, attention to detail, and the ability to work collaboratively with teams like customer service, IT, and finance. Adopting standardized procedures, using error-tracking systems, and maintaining clear documentation are also key strategies to ensure timely and accurate resolution of errors.

What is the difference between Error Resolution vs Customer Support Specialist?

AspectError ResolutionCustomer Support Specialist
Required CredentialsTechnical knowledge, problem-solving skillsCommunication skills, customer service experience
Work EnvironmentTechnical teams, IT departmentsCall centers, service desks
Employer & Industry UsageIT, manufacturing, technical servicesRetail, telecommunications, tech companies

While Error Resolution focuses on diagnosing and fixing technical issues, Customer Support Specialists handle customer inquiries and provide assistance. Both roles require strong communication skills, but Error Resolution emphasizes technical expertise, whereas Customer Support Specialists prioritize customer interaction. Understanding these differences helps in choosing the right career path or job search focus.

More about Error Resolution jobs
What states have the most Error Resolution jobs? States with the most job openings for Error Resolution jobs include:
What job categories do people searching Error Resolution jobs look for? The top searched job categories for Error Resolution jobs are:
Error Resolution jobs near you
Patient Service Rep AMB - FT - Spine

Patient Service Rep AMB - FT - Spine

Prisma Health

Columbia, SC • On-site

$16.25 - $20.50/hr

Full-time

Posted 2 days ago

Prisma Health rating

7.0

Company rating: 7.0 out of 10

Based on 334 frontline employees who took The Breakroom Quiz

404th of 869 rated healthcare providers

Job description

Inspire health. Serve with compassion. Be the difference.
Job Summary
Responsible for aspects of front office management and operation as assigned.
Essential Functions
  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
  • Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians. Responsible for posting all payments and balancing with the computer reports at day end. Requires a high level of public contact and excellent interpersonal skills. Arranges for patient pre-payments and enforces financial agreements prior to providing service. Gathers charge information, codes, enters into database, completes billing process, distributes billing information. Files insurance claims and assists patients in completing insurance forms. Processes unpaid accounts by contacting patients and third-party payers.
  • Liaison between patient and medical support staff. Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary insurance information in the patient accounting system. Obtains signatures on all forms and documents as required. Assists patients with ambulatory difficulties. Maintains appointment book and follows office scheduling policies. Provides front office phone support as needed and outlined through cross training program. Screens visitors and responds to routine requests for information. Responsible for gathering, accurately coding and posting outpatient charges. Processes vouchers and private payments, to include updating registration screens based on information on checks. Research address verification as needed. Helps to process mail return statements and outgoing statements. Acquires billing information for all doctors for all patients seen in practice. Performs cashiering functions including monitoring and balancing cash drawer daily. Prepares daily cash deposits. Receives payments from patients and issues receipts. Codes and posts payments and maintains required records, reports and files. Works with patients in securing prepayment sources or financial agreements prior to providing service. Participates with other staff to achieve account resolution. Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames. Identify trends and communicates problems to management. Updates patient account database. Maintains and updates current information on physician's schedules. Schedules surgeries, ancillary services and follow-up outpatient appointments and admissions as requested. Answers questions regarding patient appointments and testing. Assembles patients' charts for next day visit. Updates profiles on all patients, ensuring completeness and accuracy. Oversees waiting area, coordinates patient movement, reports problems or irregularities.
  • Assists patients with questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc. Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims. Assists patients in completing all necessary forms to obtain hospitalization or Surgical pre-certification from insurance companies. Follows-up with insurance companies ensuring that coverage is approved. Posts all actions and maintains permanent record of patient accounts. Answers patient questions and inquiries regarding their accounts. Confirms all workers' compensation claims with employees. Prepares disability claims in a timely manner. Follows-up with insurance companies ensuring that claims are paid as directed. Maintains files with referral slips, medical authorizations, and insurance slips.
  • Researches all information needed to complete outpatient billing process including getting charge information from physicians. Codes information about procedures performed and diagnosis on charge. Keys charge information into on-line entry program. Processes and distributes copies of billings according to clinic policies. Assists with outpatient coding and error resolution. Pulls charts for scheduled appointments in advance. Delivers, transports, sorts and files returned charts. Picks up lab reports, dictations, X-rays, and correspondence. Continually checks for misfiled charts and refiles according to filing system. Maintains orderly files. Files all medical reports. Purges obsolete records and files in storage. Destroys outdated records following established procedures for retention and destruction. Makes up new patient charts. Repairs damaged charts. Assists in locating and filing records. Works with medical assistants and other staff to route patient charts to proper location. Follows medical records policies and procedures. -
  • Collects payments at time of service for daily outpatient visit services. Reviews each account via computer to ensure patient's account(s) are being paid on a timely basis. Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses. Evaluates patient financial status and establishes budget payment plans. Reviews accounts for possible assignment to collection agency, makes recommendation to Clinical Dept. Practice Manager. Identifies and resolves patient billing complaints. Participates with other staff to follow up on accounts until zero balance or turned over for collection. Participates in educational activities. Gathers and verifies superbills for specified practice on a daily basis. Enters all charge and same day payment information for patient visits and hospital patients, verifying accuracy of coding, charging and patient insurance status. Prints daily reports, verifying charge entry balancing at day end. Backs up and closes computer files on a daily basis, logging as appropriate (i.e. closing all batches in accordance with policy). Registers new patients after verifying patient status on computer inquiry. Updates financial information as indicated. Maintains strictest confidentiality. Participates in educational activities. Performs related work as required. As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. -
  • Performs other duties as assigned.

Supervisory/Management Responsibility
  • This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements
  • Education - High school diploma or equivalent OR Post-high school diploma. Associate degree in technical specialty program of 18 months minimum in length preferred
  • Experience - No previous experience required. Multi-specialty group practice setting experience preferred

In Lieu Of
  • NA

Required Certifications, Registrations, Licenses
  • NA

Knowledge, Skills and Abilities
  • Basic understanding of ICD-9 and CPT coding preferred

Work Shift
Day (United States of America)
Location
101 Business Park Blvd Columbi
Facility
3423 Orthopedics Spine
Department
34231000 Orthopedics Spine-Practice Operations
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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