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Error Resolution Specialist Jobs in Arizona (NOW HIRING)

Maricopa County

IT Support Specialist

Phoenix, AZ · On-site

$22.50 - $38/hr

... t Specialist on the Customer Service Center (CSC) Service Desk, you'll play a key role in keeping ... error messages, supporting evidence, and actions already performed to enable efficient resolution ...

New

Maricopa County, AZ

IT Support Specialist

Phoenix, AZ · On-site

$22.50 - $38/hr

... t Specialist on the Customer Service Center (CSC) Service Desk, you'll play a key role in keeping ... error messages, supporting evidence, and actions already performed to enable efficient resolution ...

Maricopa

IT Support Specialist

Phoenix, AZ · Hybrid

$22.50 - $38/hr

... t Specialist on the Customer Service Center (CSC) Service Desk, you'll play a key role in keeping ... error messages, supporting evidence, and actions already performed to enable efficient resolution ...

Maricopa County

IT Support Specialist

Phoenix, AZ · On-site

$22.50 - $38/hr

... t Specialist on the Customer Service Center (CSC) Service Desk, you'll play a key role in keeping ... error messages, supporting evidence, and actions already performed to enable efficient resolution ...

New

Bechtel

Digital Supply Chain Specialist

Chandler, AZ · On-site

... error. * Maintains continuous contact application's user community and with other Team members ... Initiates requests for resolution of both hardware and software problems encountered during ...

Honorhealth

Clinical Pharmacy Manager

Scottsdale, AZ

Facilitates the identification, resolution, implementation, and communication of best practices in ... Contributes to and assists Clinical Pharmacy Specialists in assessing and identifying the education ...

HonorHealth

Clinical Pharmacy Manager

Scottsdale, AZ · On-site

Facilitates the identification, resolution, implementation, and communication of best practices in ... Contributes to and assists Clinical Pharmacy Specialists in assessing and identifying the education ...

Clearway Energy

Operations Sr. Analyst

Scottsdale, AZ · On-site

$90K - $115K/yr

Dispatch Error Tracking: Continuously review unit control system data to identify, flag, and ... Troubleshooting & Issue Resolution: Rapidly respond to operational anomalies and control system ...

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Error Resolution Specialist information

What does an Error Resolution Specialist do?

An Error Resolution Specialist is responsible for identifying, investigating, and resolving errors or discrepancies in data, transactions, or processes within an organization. They analyze reports, communicate with relevant departments or customers, and ensure that errors are corrected promptly and accurately. Their goal is to maintain data integrity, improve workflow efficiency, and provide excellent customer service by resolving issues quickly. This role is essential in industries like banking, healthcare, and finance where accuracy is critical.

What are some of the most common challenges faced by an Error Resolution Specialist, and how can they overcome them?

Error Resolution Specialists frequently encounter challenges such as identifying the root cause of complex discrepancies, managing high volumes of cases, and communicating effectively with cross-functional teams to resolve issues promptly. To overcome these challenges, specialists often rely on strong analytical and problem-solving skills, attention to detail, and the ability to prioritize tasks efficiently. Building strong relationships with colleagues in related departments, such as customer service or IT, can also streamline the resolution process and contribute to more effective outcomes.

What are the key skills and qualifications needed to thrive as an Error Resolution Specialist, and why are they important?

To thrive as an Error Resolution Specialist, you need strong analytical skills, attention to detail, and a background in finance or customer service, often supported by a relevant associate degree or experience in transaction processing. Familiarity with banking software, case management systems, and regulatory compliance tools is typically required. Exceptional problem-solving abilities, clear communication, and patience are vital soft skills for managing complex issues and delivering client satisfaction. These skills ensure timely and accurate resolution of errors, regulatory adherence, and maintain customer trust in financial operations.

What is the difference between Error Resolution Specialist vs Customer Service Representative?

AspectError Resolution SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in customer service or technical supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, technical support teams, financial institutionsRetail, call centers, service industries
Employer & Industry UsageFinancial, healthcare, tech sectorsRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on resolving errors, discrepancies, and technical issuesFocuses on assisting customers with inquiries and service needs

The Error Resolution Specialist primarily handles resolving errors and discrepancies in transactions or accounts, often requiring technical knowledge. In contrast, Customer Service Representatives focus on assisting customers with general inquiries, product information, and service issues. While both roles involve communication skills and customer interaction, Error Resolution Specialists typically require more specialized knowledge related to error correction processes.

What are popular job titles related to Error Resolution Specialist jobs in Arizona?

For Error Resolution Specialist jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Error Resolution Specialist jobs in Arizona look for?

The top searched job categories for Error Resolution Specialist jobs in Arizona are:

Error Resolution Specialist jobs near you
Infographic showing various Error Resolution Specialist job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 2% Temporary, and 2% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.

IT Support Specialist (103293)

U.S. Dermatology Partners

Phoenix, AZ • On-site

$24 - $28.75/hr

Full-time

Re-posted 8 days ago

U.S. Dermatology Partners rating

5.6

Company rating: 5.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Job Summary
The IT Support Specialists is responsible for Maintaining and administering computer networks and related
computing environments, including computer hardware, systems software, application software, and all
configurations.
Duties and Responsibilities
  • Support Windows 11 fat clients and WYSE Thin OS thin clients
  • Proficiency with Active Directory 2016 and & Entra ID with the ability to adapt AD to meet business needs
  • Familiarity with Medical application support (password resets, account permissions, and troubleshoot printing issues)
  • Overall understanding of TCP/IP networks and phone systems
    • Laptop and desktop computer imaging, setup, and configuration
    • Ability to communicate complex technical issues to both technical and non-technical audiences
    • Creation and upkeep of computer images to ensure standardized configurations across systems
    • Generate technical support documentation, contributing to both the tech and user knowledge bases
    • Document incidents and requests according to ITIL standards
    • Extensive use of a ticket system (Remedy, Heat, Web Help Desk, etc.)
  • Provide Level 1 local and remote support for issues related to computer systems, software and hardware; Investigates error messages and determines resolution; Reinstalls program or replaces files that are causing errors
  • Maintain phone system including resetting passwords, updating workstation extensions, monitor queue logins, maintain supervisor rights and monitor IP phone quality
  • Documents, tracks and monitors user issues to ensure proper resolution and tracking
  • Responsible for setting up, maintain and supporting all branch locations including new sites and new users; responsible for all hardware and software installations and configuration
  • Be the point of contact for vendor support and troubleshooting
  • Maintain a HIPAA compliant work environment
  • Responsible for working with the following technologies: AD setup and maintenance, VoIP phone and fax support, email set up and maintenance, DNS/DHCP, antivirus support, server backups and user access rights
  • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
  • Performs other duties that may be necessary or in the best interest of the organization

Experience Requirements
  • 2-4 years information technology, computer science or related field experience
  • Minimum 2 years supporting PC's and servers in an enterprise environment
  • A+, Net+ or Serv+ certifications strongly preferred
  • Experience with MS Windows 11, Server 2016+, MS Office Suite, IP networks and subnets, active directory accounts and GPO, Network and USB printers/scanners, Login batch files
  • Ability to work under time restraints and pressure while maintain accuracy and quality of work

Knowledge, Skills and Abilities Requirements
  • Proficient in Microsoft Operating Systems and Applications (Windows, Windows Server, Office)
  • Exceptional analytical and logical troubling shooting skills for Computer and Network issues
  • Windows Server Administration (Active Directory, DNS, File, User provisioning, Printing)
  • Hardware and Software provisioning (Imaging, Machine setup/build, software installation, troubleshooting)
  • MS Exchange / Outlook support
  • Network Infrastructure Administration (Firewall, IP Addressing, Monitoring, Security, Switches, Wireless)
  • Storage and Disaster Recovery Knowledge
  • Customer-focused with excellent written, listening and verbal communication skills
  • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling
  • Specialty knowledge of systems relating to job function
  • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Supervisory Responsibilities
  • This position has no supervisory responsibilities.

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