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Erp End User Jobs (NOW HIRING)

Troubleshoot ERP-related issues and manage support tickets through successful resolution. * Provide ... Experience providing end-user support and managing support tickets. * Excellent communication and ...

Manager, ERP

Norfolk, VA · On-site

$103K - $145K/yr

The PeopleSoft ERP Manager's role is to supervise and maintain the organization's PeopleSoft ... Ensuring that development projects meet business requirements and goals, fulfill end-user ...

ERP Analyst

Elk Grove Village, IL · On-site

$70K - $85K/yr

... end users. * Run SQL queries, create reports, and assist with data validation to ensure data ... Develop and maintain ERP user documentation, training materials, and standard operating procedures.

ERP Analyst

Elk Grove Village, IL · On-site

$70K - $85K/yr

... end users. * Run SQL queries, create reports, and assist with data validation to ensure data ... Develop and maintain ERP user documentation, training materials, and standard operating procedures.

From custom gift and loyalty cards to key cards, membership cards, and packaging, offers end-to-end ... Provide user training, technical documentation, and post-implementation support. Qualifications ...

Create documentation such as policies, procedures, workflows, and user guides * Train end users on the proper use of the ERP and its companion products as well as creating re-usable training such as ...

... and user guides. Train end users on the proper use of the ERP and its companion products as well as creating re-usable - documents, videos, and other on-demand resources to streamline the ...

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Erp End User information

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How much do erp end user jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for erp end user in the United States is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ERP End User, and why are they important?

To thrive as an ERP End User, you need a solid understanding of business processes, data entry accuracy, and familiarity with relevant departmental functions, usually supported by on-the-job training or prior experience. Proficiency with specific ERP platforms such as SAP, Oracle, or Microsoft Dynamics, and knowledge of related modules or workflows, are typically required. Attention to detail, problem-solving abilities, and strong communication skills help users effectively interact with the system and collaborate with colleagues. These skills ensure accurate data management, efficient process execution, and contribute to the overall success of organizational operations.

What are some common challenges ERP End Users face during system upgrades, and how can they prepare for them?

ERP End Users often encounter challenges during system upgrades, such as adapting to new interfaces, learning updated workflows, and handling temporary disruptions in routine tasks. To prepare, users should participate in training sessions provided by the organization, review updated user documentation, and actively engage with support teams to clarify any uncertainties. Staying proactive and communicating feedback to IT or project leaders can help ensure a smoother transition and minimize productivity loss.

What are ERP end users?

ERP end users are individuals within an organization who interact with an Enterprise Resource Planning (ERP) system as part of their daily job responsibilities. They use the software to input, access, and analyze data relevant to their specific roles, such as finance, human resources, inventory, or sales. While they may not be responsible for configuring or maintaining the ERP system, their feedback and usage are vital for the system's success and continuous improvement. End users typically receive training to efficiently use the ERP modules relevant to their job functions. Their ability to accurately enter and interpret data helps ensure smooth business operations and informed decision-making.

What is the difference between Erp End User vs Erp Support Specialist?

AspectErp End UserErp Support Specialist
CredentialsBasic understanding of ERP systems, often no formal certification requiredTechnical certifications (e.g., ERP modules, IT support certifications) often preferred
Work EnvironmentEnd users operate ERP systems within their department, focusing on daily tasksSupport specialists troubleshoot, maintain, and optimize ERP systems across departments
Employer & IndustryCompanies using ERP for operational tasks in manufacturing, retail, etc.IT or ERP consulting firms, internal IT departments in similar industries
Search & Comparison IntentUnderstanding user roles, daily tasks, and responsibilitiesTechnical support, system troubleshooting, and ERP system management

In summary, Erp End Users primarily utilize ERP systems to perform their daily operational tasks, while Erp Support Specialists focus on maintaining, troubleshooting, and supporting the ERP infrastructure. Both roles are essential but differ in technical expertise and responsibilities.

More about Erp End User jobs
What job categories do people searching Erp End User jobs look for? The top searched job categories for Erp End User jobs are:
Infographic showing various Erp End User job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $53,999 per year, or $26 per hour.
Senior ERP Analyst

Senior ERP Analyst

GTN Technical Staffing

Birmingham, AL • On-site

Other

Posted 12 days ago


Job description

Onsite Position

Open to Relocation

Must be Greencard or US Citizen


Position Overview

Our client is seeking an ERP ANalyst or Epicor Kinetic Specialist to support and optimize their growing ERP environment across multiple manufacturing companies. This is a highly visible, business-facing role that serves as the primary point of contact for Epicor users, helping drive adoption, training, troubleshooting, process improvement, and ERP best practices throughout the organization.

The ideal candidate will have at least 2 years of Epicor Kinetic experience, strong customer service skills, and a passion for helping users leverage technology to improve business operations. This individual will work closely with operations, manufacturing, supply chain, finance, and IT teams while supporting ongoing ERP enhancements, company integrations, and cloud migration initiatives.

As the organization continues to grow through acquisitions and expansion, this role will be instrumental in standardizing processes, supporting new implementations, and ensuring a positive user experience across the enterprise.

Key Responsibilities

Epicor Kinetic Support & User Engagement

  • Serve as the primary support resource for Epicor Kinetic users across multiple business units.
  • Build strong relationships with end users and department leaders to understand operational needs.
  • Troubleshoot ERP-related issues and manage support tickets through successful resolution.
  • Provide exceptional customer service while balancing multiple priorities and projects.
  • Identify recurring issues and recommend long-term solutions and process improvements.

User Training & Adoption

  • Conduct Epicor Kinetic user training for new and existing employees.
  • Develop and maintain training documentation, SOPs, and user guides.
  • Promote ERP best practices and increase user adoption across departments.
  • Assist users in understanding system capabilities and process efficiencies.

ERP Optimization & Business Process Improvement

  • Support and improve core business processes including:
  • Quote-to-Cash
  • Order Management
  • Purchasing & Procurement
  • Inventory Management
  • Production & Manufacturing Operations
  • Warehouse Management
  • Shipping & Fulfillment
  • Quality Management
  • Collaborate with business stakeholders to identify opportunities for increased efficiency, automation, and data accuracy.
  • Assist with standardizing business processes across multiple companies and locations.

Cloud Migration & ERP Projects

  • Support Epicor Kinetic cloud initiatives, including migration activities from on-premises environments.
  • Participate in ERP implementation projects, company onboarding efforts, upgrades, and testing activities.
  • Assist with data validation, user acceptance testing (UAT), and deployment support.
  • Partner with internal and external teams to ensure successful project execution.

System Administration & Technical Support

  • Assist with BAQs, dashboards, reports, and workflow improvements.
  • Support system configurations, security, and ongoing ERP enhancements.
  • Work with technical teams on integrations, APIs, and automation initiatives as needed.
  • Maintain ERP documentation and change management processes.

Required Qualifications

  • 2+ years of Epicor Kinetic experience.
  • Experience supporting ERP systems within manufacturing, distribution, or supply chain environments.
  • Strong troubleshooting and problem-solving skills.
  • Experience providing end-user support and managing support tickets.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to build trust and relationships with users at all organizational levels.
  • Experience conducting user training and developing documentation.
  • Understanding of manufacturing and operational business processes.

Preferred Qualifications

  • Experience with Epicor Kinetic Cloud or other Manufacturing ERP System
  • Experience supporting on premises to cloud ERP migrations.
  • Experience with multi-company or multi-site ERP environments.
  • Knowledge of BAQs, Dashboards, BPMs, and Application Studio.
  • Experience with Epicor MES and Epicor Knowledge Management (EKM).
  • Familiarity with Product Configurator.
  • Exposure to API integrations and automation tools.
  • Experience supporting ERP implementations, upgrades, or acquisitions/integrations.

What Makes Someone Successful in This Role

  • Strong customer-service mindset.
  • Ability to communicate effectively with both technical and non-technical users.
  • Relationship builder who enjoys helping people solve problems.
  • Organized and able to manage multiple initiatives simultaneously.
  • Self-motivated and eager to learn.
  • Comfortable working in a fast-paced, growing manufacturing organization.

Why Join Us?

This is an opportunity to become a key contributor in a growing organization that is investing heavily in Epicor Kinetic and operational excellence. You'll play a critical role in supporting users, driving ERP adoption, assisting with cloud migration efforts, and helping establish scalable processes that support future growth and acquisitions.

Relocation assistance is available for qualified candidates willing to relocate to Birmingham, Alabama.