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Epic Support Jobs in Ohio (NOW HIRING)

Premier Health

EPIC SUPPORT SPECIALIST-PPN

Dayton, OH · On-site

EPIC Support FT/ DAYS/ 80 hours per pay Summary The EPIC Support Site Specialist is part of the Clinical & Quality Services department reporting directly to the EPIC Support Manager. This role ...

Premier Health

EPIC SUPPORT SPECIALIST-PPN

Dayton, OH · On-site

EPIC Support FT/ DAYS/ 80 hours per pay Summary The EPIC Support Site Specialist is part of the Clinical & Quality Services department reporting directly to the EPIC Support Manager. This role ...

Deloitte

Epic Denials Management Operator

Cincinnati, OH · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Cleveland, OH · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Dayton, OH · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Columbus, OH · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

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How much do epic support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for epic support in Ohio is $15.48, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.68 per hour, depending on experience, location, and employer.

What is Epic Support?

Epic Support refers to the team or professionals who provide technical assistance and troubleshooting for Epic Systems, a widely used electronic health record (EHR) software in healthcare organizations. These specialists help users resolve issues, answer questions about the software, and ensure optimal performance of the system. Epic Support professionals may work internally at hospitals or for consulting firms and are essential for maintaining smooth clinical and administrative operations. They often have specialized training or certification in Epic modules and collaborate with IT, clinicians, and administrative staff.

What are the key skills and qualifications needed to thrive as an Epic Support specialist?

To thrive as an Epic Support specialist, you need a solid understanding of healthcare workflows, technical troubleshooting abilities, and preferably experience with the Epic electronic health record (EHR) system, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and remote desktop support tools is typically required. Strong communication, problem-solving skills, and patience are essential for effectively assisting end-users and collaborating with IT teams. These skills ensure efficient resolution of technical issues, minimize disruptions to clinical operations, and support the smooth functioning of healthcare technology.

What are some common challenges faced by Epic Support professionals when assisting healthcare staff with electronic health record (EHR) issues?

Epic Support professionals often encounter challenges such as troubleshooting complex EHR workflows, addressing urgent issues during high-pressure clinical situations, and communicating technical information to non-technical users. They must balance resolving immediate user concerns with longer-term system optimization. Strong problem-solving skills and patience are essential, as is the ability to work collaboratively with clinical staff, IT teams, and sometimes Epic analysts or trainers.

What is the difference between Epic Support vs Epic Analyst?

AspectEpic SupportEpic Analyst
Required CredentialsEpic Certifications, IT or healthcare backgroundEpic Certifications, healthcare or IT background
Work EnvironmentTechnical support, troubleshooting, user assistanceSystem analysis, workflow optimization, project implementation
Employer & Industry UsageHospitals, healthcare organizations using Epic systemsHospitals, healthcare organizations, consulting firms

Epic Support roles focus on providing technical assistance and troubleshooting for Epic software users, ensuring smooth operation. Epic Analysts typically analyze workflows, implement system configurations, and optimize Epic modules. While both roles require Epic certifications and healthcare IT knowledge, Epic Support emphasizes user support, whereas Epic Analysts concentrate on system analysis and improvements.

Can I work remotely for Epic Support?

Epic Support roles can often be performed remotely, depending on the company's policies and the specific position. Candidates should review the job listing for remote work options and be prepared to use tools like remote desktop software and communication platforms. Some roles may require on-site presence for training or certain tasks.

What are the most commonly searched types of Epic Support jobs in Ohio?

The most popular types of Epic Support jobs in Ohio are:

What are popular job titles related to Epic Support jobs in Ohio?

For Epic Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Epic Support jobs in Ohio look for?

The top searched job categories for Epic Support jobs in Ohio are:

What cities in Ohio are hiring for Epic Support jobs?

Cities in Ohio with the most Epic Support job openings:

Epic Support jobs near you
Infographic showing various Epic Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $32,201 per year, or $15.5 per hour.

EPIC SUPPORT SPECIALIST-PPN

Dayton, OH • On-site

Premier Health
See more jobs at Premier Healthexternal

Full-time

Re-posted 8 days ago

Job description

EPIC Support

FT/ DAYS/ 80 hours per pay



Summary

The EPIC Support Site Specialist is part of the Clinical & Quality Services department reporting directly to the EPIC Support Manager. This role essentially functions at the center of 3 entities, Premier Physician Companies, IT (Information Technology), and PIP Business Development, to coordinate the needs of offices and the providers' use of EPIC EHR. The position supports both employed and affiliated practices on EPIC.

Nature and Scope


The EPIC Support Site Specialist will assist practices to develop, optimize, and implement workflow improvements that will standardize the process by which wellness; preventive, acute and chronic care is delivered through the EPIC Electronic Health Record (EHR). The candidate will work to ensure that practices have the support necessary to achieve optimum use of EPIC, and for the implementation of best practice workflows.

Qualifications

  1. High School Diploma or GED is required.
  2. 3 to 5  years of Clinical Medical Office experience is required.
  3. Strong knowledge of outpatient office operations and workflows essential.
  4. Prior experience in EPIC ambulatory greatly desired.
  5. Customer service/account management experience expired.
  6. Must be comfortable speaking in front of small and large groups; Exemplary communication skills, required.
  7. Strong Computer skills and knowledge of Microsoft Office Suite, required
  8. Ability to problem solve/remediate in a highly complex and matrixed environment.
  9. Self- motivated to achieve the highest level of patient care and patient experience standards.
  10. Valid Driver licenses and dependable transportation as substantial travel to offices across the network is required.

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