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Epic Support Analyst Remote Jobs in Rochester, NY

Athena

LCSW Clinical Supervisor - Remote

Rochester, NY · Remote

$60 - $65/hr

While this is a remote position, candidates must reside in or be willing to relocate to one of the ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

micro1 AI

Biostatistician

Rochester, NY · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... Preferred Qualifications * 5+ years as a biostatistician supporting clinical trials at a sponsor ...

micro1 AI

Director of Biostatistics

Rochester, NY · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... Preferred Qualifications * 5+ years as a biostatistician supporting clinical trials at a sponsor ...

PuroClean

Social Media Managers 2026

Rochester, NY · On-site +1

$3.9K/mo

  • Dental

Hybrid (Remote/Office) | Global About the Role: Google is looking for a passionate and results ... Analyze campaign performance data to identify insights and refine strategies for continuous ...

Insero Advisors, LLC

Chief Marketing Officer (CMO)

Rochester, NY · On-site +1

$100K - $160K/yr

  • Medical

  • Retirement

  • PTO

This is a remote position. Chief Marketing Officer (CMO) Position Summary We are looking for an ... Website, SEO, and Digital Presence · Own the website strategy and user experience to support brand ...

Pronexus, LLC

Senior Accountant

Rochester, NY · Remote

$68K - $85K/yr

Senior Accountant *Part-Time or Full-Time, Remote, On-Site, and Hybrid Opportunities Available ... Provide support for budgeting and forecasting processes, including data gathering, analysis, and ...

Brite

Public Safety Account Manager - Federal

Victor, NY · Remote

$70K - $95K/yr

Analyze agency missions, operational requirements, technology initiatives, and procurement ... Education & Experience * 57 years of successful sales experience supporting Federal Government ...

Ralliant

Key Accounts Application Engineer

Fairport, NY · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

Support manufacturing by answering technical questions as required and trouble-shooting order ... Strong analytical and problem-solving skills. * Knowledge in telecom techniques for remote device ...

Webbing

Sales Engineer - USA

York, NY · On-site +1

Manage the customers' technical queries and monitor support requests to ensure that the company ... Fully remote role. * Medical benefits. #LI-HT1

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Epic Support Analyst Remote information

See Rochester, NY salary details

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How much do epic support analyst remote jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for epic support analyst remote in Rochester, NY is $30.96, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $37.26 per hour, depending on experience, location, and employer.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What are popular job titles related to Epic Support Analyst Remote jobs in Rochester, NY?

For Epic Support Analyst Remote jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst Remote jobs in Rochester, NY look for?

The top searched job categories for Epic Support Analyst Remote jobs in Rochester, NY are:

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Cities near Rochester, NY with the most Epic Support Analyst Remote job openings:

Epic Support Analyst Remote jobs near you

AI Trainer - Microbiology Expert

micro1 AI

Rochester, NY • Remote

$70 - $90/hr

Part-time

Posted 19 days ago

Job description

Role Title: Microbiologist


Role Type: Contractor


Location: Remote


micro1 is engaging Microbiologists to contribute their scientific expertise to a unique customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Key Responsibilities:

  1. Investigate and analyze the development, morphology, and behavior of microscopic organisms including bacteria, fungi, and algae.
  2. Contribute to the study of the relationship between microorganisms and disease, supporting projects involving medical microbiology.
  3. Assess the impact of antibiotics and other agents on microbial populations, providing insights for AI model accuracy.
  4. Document experimental findings and processes with a focus on clarity for AI training data.
  5. Collaborate with interdisciplinary teams to ensure scientific rigor and data integrity in AI development.
  6. Provide written and verbal expertise on microbiological phenomena and their relevance to real-world and computational contexts.
  7. Utilize rubrics and established evaluation criteria to assess data quality and support AI training workflows.


Required Skills and Qualifications:

  1. Bachelor’s degree or higher in Biology, Microbiology, Chemistry, or a related field.
  2. Extensive knowledge of bacterial, fungal, and algal systems.
  3. Demonstrated expertise in investigating microbial structure and physiology.
  4. Strong written and verbal communication skills for technical and interdisciplinary collaboration.
  5. Ability to document processes and findings clearly for integration into AI systems.
  6. Comfort working independently in a fully remote, digital-first environment.
  7. Attention to detail and commitment to scientific accuracy.


Preferred Qualifications:

  1. Prior experience developing or applying rubrics in scientific or educational contexts.
  2. Experience with AI, machine learning, or annotation projects related to biology or microbiology.
  3. Advanced degree (Master’s or PhD) in a relevant field.

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