ZipRecruiter

Log In

2

Epic Support Analyst Remote Jobs in Rochester, NY

Mindex

Data Engineer - Remote

Rochester, NY · On-site +1

$90K - $140K/yr

... Advanced Analytics, and our Integrations Platform from the ground up, while also supporting ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

Mindex

Data Engineer - Remote

Rochester, NY · Remote

$90K - $140K/yr

... Advanced Analytics, and our Integrations Platform from the ground up, while also supporting ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

Mindex

Data Engineer - Remote

Rochester, NY · Remote

$90K - $140K/yr

... Advanced Analytics, and our Integrations Platform from the ground up, while also supporting ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

APR

Commercial Lines Account Manager | Farm/Ag

Batavia, NY · On-site +1

$60K - $85K/yr

Batavia, NY | Hybrid or Remote About Our Agency: We are an independent insurance agency committed ... Client Consultation & Support: Respond to client inquiries regarding policy and coverage, ensuring ...

Apply Early

next page

Showing results 1-20

All JobsEpic Support Analyst Remote JobsEpic Support Analyst Remote Jobs in Rochester, NY

Epic Support Analyst Remote information

See Rochester, NY salary details

$14

$30

$55

How much do epic support analyst remote jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for epic support analyst remote in Rochester, NY is $30.96, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $37.26 per hour, depending on experience, location, and employer.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst (Remote)?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

How difficult is IT to get hired at Epic?

Getting hired as an Epic Support Analyst can be competitive, often requiring relevant IT experience, certifications such as Epic certifications, and strong problem-solving skills. The hiring process typically involves multiple interviews, technical assessments, and demonstrating knowledge of Epic systems and healthcare IT environments.

How can I make 2000 a week working from home?

An Epic Support Analyst working remotely can potentially earn $2,000 or more per week by working full-time hours, often 40 hours or more, and gaining specialized skills in Epic systems, certifications, and excellent customer service. Increasing income may involve taking on additional shifts, working overtime, or advancing to higher-level support roles with higher pay rates.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst (Remote), and why are they important?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

Can I work remotely for Epic?

Epic Support Analysts can often work remotely, depending on the company's policies and the specific role requirements. Remote work may require familiarity with remote collaboration tools and a suitable home office setup. Availability of remote positions varies by location and organizational needs.

How does an Epic Support Analyst typically collaborate with clinical staff and IT teams when resolving system issues remotely?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

Can an Epic analyst work from home?

Yes, Epic Support Analysts can often work remotely, especially if the employer offers telecommuting options. Remote work for this role typically requires strong technical skills, familiarity with Epic systems, and reliable internet access, with some positions possibly requiring occasional onsite presence for training or meetings.
What are popular job titles related to Epic Support Analyst Remote jobs in Rochester, NY? For Epic Support Analyst Remote jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Epic Support Analyst Remote jobs in Rochester, NY look for? The top searched job categories for Epic Support Analyst Remote jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Epic Support Analyst Remote jobs? Cities near Rochester, NY with the most Epic Support Analyst Remote job openings:
Epic Support Analyst Remote jobs near you
Human Resource Technology Analyst (Contractor)

Human Resource Technology Analyst (Contractor)

onsemi

Livonia, NY • On-site, Remote

Full-time

Posted 24 days ago

Onsemi rating

8.3

Company rating: 8.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

onsemi is seeking a highly motivated and selfdriven professional to join its HR Technology team in Korea. The Human Resource Technology (HRT) Analyst will be responsible for the effective management, maintenance, and optimization of HR systems, with a strong emphasis on Payroll processing and Oracle Fusion Human Capital Management (HCM).

This role plays a critical part in ensuring payroll accuracy, system integrity, and compliance with local labor regulations, while supporting seamless integration and continuous improvement of HR technologies to align with and enable organizational objectives.

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

https://www.onsemi.com/careers/career-benefits

We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.

Qualifications

  • Bachelor's degree in Information Technology or related field.
  • 1-2 years' experience supporting HR systems and processes, preferably in multiple disciplines with any HCM application preferably Oracle Fusion HCM focusing on Payroll processing and administration.
  • Strong understanding of payroll processes, compliance requirements, and HR operations.
  • Technical proficiency in HR systems, data management, and reporting tools.
  • Analytical mindset with problem-solving skills and attention to detail.
  • Experience in Learning Management and Timekeeping systems will be considered as an advantage.
  • Demonstrated proficiency with Microsoft Office programs with a minimum of intermediate skills in Word, and Outlook; advanced excel skills at a proficiency level.
  • Excellent communication and interpersonal skills
  • Proficiency in English communication at an intermediate level or higher is required to ensure effective collaboration on global projects
  • Strong customer service orientation. High energy and passion for interaction with people.
  • Able to work with cross-functional, global/remote teams across multiple time zones
  • Strong analytical skills and attention to detail

  • Able to work in a highly collaborative environment.

Preferred Skills

  • Experience with system integrations (ERP, time & attendance, benefits platforms).
  • Knowledge of SQL, reporting tools, or HR analytics platforms.
  • Familiarity with global payroll practices (if applicable).
  • Project management experience in HR technology implementations

Key Responsibilities

  • System Administration & Support
    • Configure, maintain, and troubleshoot, particularly Payroll system and Oracle Fusion HCM Core HR 
    • Serve as the primary point of contact for HR system issues, enhancements, and upgrades for KR sites
    • Ensure data integrity, accuracy, and security between Oracle Fusion HCM and Payroll systems 
    • Provide secondary support for Learning Management by administering the LMS to ensure effective course delivery, compliance tracking, and accurate reporting of employee training records.
  • Payroll Management
    • Understand and oversee end-to-end payroll processing, ensuring compliance with local labor laws and organizational policies.
    • Collaborate with Finance and HR teams (if required) to reconcile payroll data and resolve discrepancies.
    • Generate payroll reports and analytics for management decision-making.
  • Process Improvement
    • Identify and recommend new approaches, policies, and procedures to drive continuous improvements in departmental efficiency and employee experience
    • Support system integrations with other enterprise applications (e.g., payroll, Oracle HCM, Timekeeping and others).
  • Compliance & Reporting
    • Ensure payroll and HR data comply with statutory requirements and internal audit standards.
    • Prepare and deliver regular reports on payroll, workforce analytics, and HR metrics.
    • Stay updated on regulatory changes affecting payroll and HR systems.
  • Training & Collaboration
    • Provide training and guidance to HR staff and end-users on Oracle Fusion HCM functionalities.
    • Collaborate with IT, HR, and external vendors to deliver system upgrades and enhancements.
    • Act as a liaison between HR and technical teams to translate business needs into system solutions.

What Onsemi employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply