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Epic Support Analyst Remote Jobs in Delaware (NOW HIRING)

Associate Analyst

Wilmington, DE · On-site +1

$65K - $70K/yr

Description Associate Analyst (Remote) About Us Truveris is a pharmacy cost containment company ... Position Summary The Associate Analyst, Insights, plays a key supporting role in helping monitor ...

Analyst, Growth

Middletown, DE · On-site +1

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Analyst, Growth

Dover, DE · On-site +1

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Analyst, Growth

Newark, DE · On-site +1

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Analyst, Growth

Seaford, DE · On-site +1

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Analyst, Growth

Wilmington, DE · On-site +1

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Analyst, Growth

Smyrna, DE · On-site +1

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Analyst, Growth

Milford, DE · On-site +1

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Business Analyst

Dover, DE · On-site +1

$68K - $82K/yr

... Support. The role will be based in our Stow office location on a hybrid model. Remote location with ... Analyze quantitative and qualitative data to identify trends, root causes, opportunities, and risks.

Citizen • If supporting Ecclesiastes contract, must be able to receive a favorable Interim and ... This is a remote position. About Us Ecclesiastes provides highly skilled IT professionals to fill ...

Senior Technical Analyst

Wilmington, DE · On-site +1

$81K - $121K/yr

Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual ... Coordinate and support system testing and user acceptance testing (UAT),validatingthat delivered ...

This is a remote opportunity with candidate residing in one of the following locations, Mid ... Gather, analyze, and interpret sales, pipeline, and revenue data from multiple sources to support ...

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Epic Support Analyst Remote information

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst (Remote)?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst (Remote), and why are they important?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst typically collaborate with clinical staff and IT teams when resolving system issues remotely?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.
What are popular job titles related to Epic Support Analyst Remote jobs in Delaware? For Epic Support Analyst Remote jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Epic Support Analyst Remote jobs in Delaware look for? The top searched job categories for Epic Support Analyst Remote jobs in Delaware are:
What cities in Delaware are hiring for Epic Support Analyst Remote jobs? Cities in Delaware with the most Epic Support Analyst Remote job openings:
Associate Analyst

Associate Analyst

Truveris

Wilmington, DE • On-site, Remote

$65K - $70K/yr

Full-time

Posted 12 days ago


Job description

Description
Associate Analyst (Remote)
About Us
Truveris is a pharmacy cost containment company dedicated to reducing pharmacy costs and driving transparency for employers and benefit consultants. Our proprietary, data-driven technology and deep industry expertise empower smarter pharmacy benefit decisions through contract optimization and PBM oversight. Independent and unbiased, Truveris delivers measurable savings and accountability across every pharmacy program. For more information on our solutions, visit www.truveris.com.
Position Summary
The Associate Analyst, Insights, plays a key supporting role in helping monitor contract compliance between pharmacy benefit managers (PBMs) and clients. Working closely with senior team members, this role supports the execution of on-going monitoring of claims, reporting on findings using our proprietary tools and processes, and reconciling end of year performance. The Associate Analyst assists in validating data, running pharmacy claims data, and preparing and delivering client reporting. This position is ideal for someone with strong analytical skills, attention to detail, and an interest in learning the pharmacy benefits industry. This role will work closely and communicate with external clients and vendors on a consistent basis.
Key Responsibilities
  • Support the delivery of PBM Monitoring Insights from start to finish
  • Validate claims and support files from PBMs for clients, communicate with the PBM about any discrepancies or questions, and deliver the final report to the client
  • Use internal tools and templates to assist in configuring the contract details and analyzing the data
  • Prepare charts, reports, and presentations that summarize analytical findings for client meetings
  • Maintain accurate project documentation and workflows in project management systems; collaborate with Senior Analysts and internal teams to ensure timely, high-quality deliverables; contribute feedback on process improvements and tool enhancements
  • Communicate with external clients on projects
Qualifications & Experience
  • 1-5 years of experience in analytics, healthcare consulting, benefits administration, or a related field (internships or academic experience acceptable)
  • Strong proficiency in Microsoft Excel and SQL
  • Excellent organizational skills with a focus on accuracy and attention to detail
  • Ability to work effectively in a fast-paced, deadline-driven environment
  • Strong written and verbal communication skills
  • Bachelor's degree in a Business, Finance, or Statistics related field
Skills & Competencies
  • Analytical and data-driven mindset
  • Collaborative team player with a willingness to learn
  • Strong problem-solving and critical thinking skills
  • Effective communicator across technical and non-technical audiences
  • Highly organized, with the ability to manage multiple priorities

Base Salary Range: $65,000 - $70,000 annually
An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Truveris's total compensation package for employees.
Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.