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Epic Support Analyst Remote Jobs in Delaware (NOW HIRING)

$130K - $135K/yr

Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday ... LI-MP1 LI-REMOTE

$130K - $135K/yr

Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday ... LI-MP1 LI-REMOTE

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

$130K - $135K/yr

Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday ... LI-MP1 LI-REMOTE

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

$130K - $135K/yr

Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday ... LI-MP1 LI-REMOTE

$130K - $135K/yr

Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday ... LI-MP1 LI-REMOTE

$130K - $135K/yr

Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday ... LI-MP1 LI-REMOTE

$130K - $135K/yr

Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday ... LI-MP1 LI-REMOTE

Rheology Sales Specialist

New Castle, DE · Remote

$21.75 - $29.50/hr

This position will be remote and based in North America. * Enable and coach the field sales ... Support revenue growth by directly engaging in opportunity development, technical qualification ...

Rheology Sales Specialist

New Castle, DE · Remote

$21.75 - $29.50/hr

This position will be remote and based in North America. Typical tasks of the position include, but ... Support revenue growth by directly engaging in opportunity development, technical qualification ...

Showing results 21-40

Epic Support Analyst Remote information

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.
What are popular job titles related to Epic Support Analyst Remote jobs in Delaware? For Epic Support Analyst Remote jobs in Delaware, the most frequently searched job titles are:
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Senior SOC Analyst - 2nd Shift Weekends

World Wide Technology

Remote

$130K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

88th of 223 rated it services


Job description

Qualifications

  • Minimum of 3–5 years of experience in an operational security program.
  • Bachelor’s in computer science, information security, or equivalent experience/certifications.
  • The ability to balance security principles with business realities as part of a risk-managed program.
  • Hands‑on experience performing responsibilities aligned to incident response, security operations, and security initiatives.
  • Background in SOC operations, detection engineering, threat hunting, or cyber threat intelligence.
  • Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday – Sunday OR Saturday – Wednesday, from 4:00 PM to 1:00 AM CT.
  • Applicants must be authorized to work in the United States without sponsorship. We are unable to provide sponsorship now or in the future for this position.

Success Looks Like

  • Enhancing detection fidelity and reducing noise through thoughtful tuning and optimized detection logic.
  • Closing detection gaps with ATT&CK aligned analytics and proactive threat hunts.
  • Driving operational improvements by resolving inefficiencies and enabling the SOC to execute with greater speed, consistency, and confidence.

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $130,000 to $135,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits : Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please email taposting@wwt.com .

LI-MP1 LI-REMOTE

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