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Epic Support Analyst Remote Jobs in Delaware (NOW HIRING)

CSC Corptax

Senior Tax Technology Consultant

Dover, DE · Remote

$81K - $100K/yr

  • PTO

Apply emerging AI capabilities to accelerate analysis, documentation, and decision support-while ... Remote role within the United States with access to major airport hub. At CSC, compensation ...

CSC Corptax

Senior Tax Research Specialist

Dover, DE · Remote

$69K - $69K/yr

  • PTO

Senior Tax Research Specialist United States Monday to Friday 8:00 am to 5:00 pm Remote We are ... Provide support for the products we create through both direct and indirect communication channels ...

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All JobsEpic Support Analyst JobsEpic Support Analyst Remote JobsEpic Support Analyst Remote Jobs in Delaware

Epic Support Analyst Remote information

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

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Epic Support Analyst Remote jobs near you

Seeking Veterans to Serve Veterans

Global Elite Empire Consultants

Bear, DE • Remote

Full-time

Medical, Life

Posted 25 days ago

Job description

This position relies on outstanding people skills and the desire to uphold our mission "to protect every child and serve all working people and leave no veteran behind."

This 100% remote position allows you to earn an incredible living while letting you choose the working hours that are convenient for YOU and your family.

Preferred Skills:
Excellent communication skills, including active listening and problem-solving
Ability to learn, adapt, and adjust on the go
Works well with others and individually
Possesses a strong work ethic and drive to succeed

What you can expect:
Flexible Schedule with Weekly Pay
100% Remote Position
Weekly Trainings lead by Top Leaders
Life Insurance
Health Insurance reimbursement
Industry-leading resources and technology

*All interviews will be conducted via Zoom video conferencing.
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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