Epic Help Desk Remote Jobs in Green Bay, WI (NOW HIRING)

Location: Remote (WI/IL preferred). Candidates must reside in the U.S.

Schedule: Full-time, remote | Flexible hours after training

Work Setup: Private, dedicated workspace with a door required

We’re seeking a detail-oriented and experienced Inpatient Coder (Coder Inpatient II) to join our Health Information Management team. In this remote role, you will accurately assign ICD diagnosis/procedure codes and MS-DRGs for inpatient hospital services at an academic, Level I Trauma environment. You’ll code across complex specialties (e.g., Neurology, Oncology, Urology, Transplant, OB/Newborn, Orthopedics, Cardiology, Critical Care), collaborate with providers via compliant queries, and partner closely with CDI to ensure documentation supports the most appropriate DRG assignment.

This is an advanced, independent role where accuracy, communication, and sound judgment are essential.

• Code inpatient charts across medical/surgical specialties, including complex trauma and acute cases
• Assign ICD-10-CM/PCS, MS-DRGs, and POA indicators with a 95%+ accuracy rate
• Abstract required data per facility guidelines and quality standards
• Write compliant queries independently; collaborate with providers via electronic query process
• Partner with CDI to secure optimal documentation supporting accurate DRG assignment
• Manage workload from a Work Queue: one inpatient chart at a time; typical pace aligns with quality-first standards (e.g., ~4–5 inpatient accounts/day)
• Use Epic, 3M Encoder, and Viziant (REM score calculator) to support coding integrity
• Meet productivity and quality metrics: monthly audits (~10% of charts); contribute to continuous improvement
• Support denials management with timely, thorough rebuttals as requested
• Code special populations (e.g., rehab, mortality cases) per policy
• Adapt to changing priorities while maintaining professional communication and teamwork

• Experience
  • Option A: Minimum 1 year recent inpatient coding at an academic medical center
  • Option B: 3 years recent hospital inpatient coding
• Education
  • Completion of a Coding Certificate Program or Associate Degree in HIM (or equivalent)
• Certification (one of the following required)
  • RHIA, RHIT, or CCS
  • AAPC CIC acceptable (AHIMA preferred)
• Knowledge & Skills
  • Strong knowledge of medical terminology, anatomy & physiology, pathophysiology
  • Proficient in ICD-10-CM/PCS; familiar with CPT when applicable
  • Working knowledge of MS-DRG classification
  • Proficient with Epic, 3M Encoder, and Microsoft Office
  • Able to pass a timed, open-book coding test

• Remote (WFH): Must have a private, closed-door workspace
• WI/IL candidates preferred (may be asked to come onsite if needed)
• Reliable high-speed internet (speed verification requested during submittal)

• Pay: Based on years of experience
  • Please include desired rate in your application; hiring team will confirm based on experience/market
• Program Highlights:
  • Small, tenured team with highly customized training (typically 3–6 months)
  • Flexible hours after training
  • If hired before August 1, eligible for pay-for-performance program (first-year standard ~3%)
  • Annual market adjustments reviewed by Benefits leadership for this labor category

This is a Contract position based out of Appleton, WI.

The pay range for this position is $35.00 - $42.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on May 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.