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Epic Application Analyst Jobs in Wisconsin (NOW HIRING)

MCHC

Epic Support Analyst (ESA)

Milwaukee, WI · On-site

$55K - $65K/yr

... application issues. * Promote adoption of Epic best practices and standard workflows across the ... Generate, analyze, and distribute operational, clinical, quality, and financial reports to support ...

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Epic Application Analyst information

See Wisconsin salary details

$35.3K

$84.4K

$140.3K

How much do epic application analyst jobs pay per year?

As of Aug 11, 2026, the average yearly pay for epic application analyst in Wisconsin is $84,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $94,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Application Analyst?

To thrive as an Epic Application Analyst, you need a solid understanding of healthcare workflows, analytical thinking, and a bachelor’s degree in information technology, healthcare, or a related field, often supported by Epic certification. Proficiency with the Epic EHR system, reporting tools, and database management software is crucial for configuring and maintaining clinical applications. Strong problem-solving abilities, effective communication, and attention to detail help analysts collaborate with clinical staff and troubleshoot complex issues. These skills ensure efficient implementation and support of Epic systems, directly impacting healthcare delivery and organizational efficiency.

What are some common challenges faced by Epic Application Analysts when implementing new workflows?

Epic Application Analysts often encounter challenges such as aligning new workflows with existing clinical processes and ensuring thorough communication between IT and healthcare staff. Balancing user needs with system capabilities requires strong problem-solving skills and adaptability, especially when customizing modules for different departments. Additionally, analysts must manage tight project timelines while providing effective training and support to end-users, making strong organizational and interpersonal skills essential for success.

How much does an Epic Application Analyst make in the US?

An Epic Application Analyst in the US typically earns between $70,000 and $110,000 annually, depending on experience, location, and certifications. Salaries can vary based on the complexity of the Epic modules supported and the healthcare organization's size and budget.

What is an Epic Application Analyst?

An Epic Application Analyst is a healthcare IT professional responsible for configuring, maintaining, and optimizing the Epic electronic health record (EHR) system used by hospitals and clinics. They work closely with clinical staff to understand workflows, implement software upgrades, troubleshoot issues, and ensure data integrity within the Epic system. Analysts typically require Epic certification and technical expertise, as well as strong communication skills to bridge the gap between IT and healthcare operations.

What is the difference between Epic Application Analyst vs Epic Systems Analyst?

AspectEpic Application AnalystEpic Systems Analyst
CertificationsEpic certifications, often specific to modulesEpic certifications, often specific to modules
Work EnvironmentHealthcare organizations using Epic softwareHealthcare organizations using Epic software
Industry UsagePrimarily in healthcare and hospital settingsPrimarily in healthcare and hospital settings
Job FocusImplementing, supporting, and optimizing Epic applicationsImplementing, supporting, and optimizing Epic applications

The terms Epic Application Analyst and Epic Systems Analyst are often used interchangeably, both referring to professionals who support and optimize Epic healthcare software. The main difference lies in terminology preference; both roles require similar certifications, work in healthcare settings, and focus on Epic application support and implementation.

Can I work remotely for Epic Application Analyst?

Epic Application Analysts can often work remotely, depending on the employer and project requirements. Many organizations allow remote work for this role, especially if the analyst has strong technical skills and access to necessary tools and secure networks.
What are popular job titles related to Epic Application Analyst jobs in Wisconsin? For Epic Application Analyst jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Epic Application Analyst jobs in Wisconsin look for? The top searched job categories for Epic Application Analyst jobs in Wisconsin are:
What cities in Wisconsin are hiring for Epic Application Analyst jobs? Cities in Wisconsin with the most Epic Application Analyst job openings:
Epic Application Analyst jobs near you
Infographic showing various Epic Application Analyst job openings in Wisconsin as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $84,399 per year, or $40.6 per hour.

Epic Support Analyst (ESA)

MCHC

Milwaukee, WI • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life

Posted 20 days ago

Job description

Epic Support Analyst
Position Summary
The Epic Support Analyst is responsible for supporting, maintaining, optimizing, and enhancing the organization's Epic Electronic Health Record (EHR) system through OCHIN. This position serves as the primary liaison between Muslim Community & Health Center (MCHC) and OCHIN for Epic-related support, system enhancements, issue resolution, and implementation activities. The Epic Support Analyst works closely with clinical, administrative, and leadership teams to ensure the EHR system effectively supports patient care, operational efficiency, regulatory compliance, and organizational objectives.
The Epic Support Analyst provides technical and workflow support, manages system configuration and user access, coordinates testing and implementation of system updates, develops training resources, and assists with reporting and data analysis. This role is responsible for identifying opportunities to improve workflows, promoting effective use of Epic functionality, supporting data integrity, and ensuring users are equipped to utilize the system efficiently and accurately.
This is an on-site position. Candidates must reside within a reasonable commuting distance of the clinic, as remote work is not available for this role.
Essential Duties and Responsibilities
EHR System Support & Optimization
  • Serve as the primary liaison between MCHC and OCHIN for Epic EHR support, system enhancements, issue resolution, vendor communications, Statements of Work (SOWs), and related invoicing and payment coordination.
  • Provide technical and workflow support to clinical and administrative staff to optimize EHR utilization and operational efficiency.
  • Troubleshoot system issues and coordinate resolution with OCHIN and internal stakeholders.
  • Analyze existing workflows and recommend process improvements to increase efficiency, accuracy, and user satisfaction.
  • Collaborate with internal departments and external partners to implement system improvements and resolve application issues.
  • Promote adoption of Epic best practices and standard workflows across the organization.

System Administration & Maintenance
  • Manage user access, security roles, provider records, and system configuration to ensure appropriate access and compliance with organizational policies.
  • Maintain key EHR system components, including templates, SmartPhrases, preference lists, provider directories, scheduling settings, printing configurations, and other application settings.
  • Support data integrity through ongoing maintenance of patient records and system information.
  • Perform routine audits and maintenance activities to ensure system accuracy and functionality.
  • Maintain documentation related to system configurations, workflows, procedures, and support activities.

Implementation, Testing & Training
  • Coordinate testing, validation, and deployment of Epic/OCHIN system updates, enhancements, and new functionality.
  • Participate in project planning, implementation, and optimization efforts for new applications, workflows, and system enhancements.
  • Develop and maintain user guides, training materials, and system documentation.
  • Conduct training sessions for new and existing staff regarding Epic functionality, workflows, and best practices.
  • Provide individualized support and coaching to end users as needed.

Reporting & Operational Support
  • Generate, analyze, and distribute operational, clinical, quality, and financial reports to support leadership and departmental decision-making.
  • Assist departments with reporting requests, data extraction, and workflow analysis.
  • Support EHR-related components of revenue cycle management, referral management, patient access, and clinical operations.
  • Support EHR workflows and reporting requirements related to HRSA, UDS reporting, quality measures, value-based care initiatives, and other regulatory requirements.
  • Monitor work queues, support tickets, and system workflows to identify trends, opportunities for improvement, and timely issue resolution.
  • Assist with audits, compliance reviews, and data validation activities as needed.

Qualifications
Education
  • Bachelors degree in Health Information Management, Healthcare Administration, Information Technology, or a related field required.

Experience
  • Minimum of two (2) years of experience supporting healthcare information systems, electronic health records, healthcare operations, or a related field required.
  • Experience with Epic and/or OCHIN Epic strongly preferred.
  • Experience working in a healthcare setting, Federally Qualified Health Center (FQHC), community health center, or ambulatory care environment preferred.
  • Experience providing end-user support, workflow analysis, reporting, and training preferred.

Knowledge, Skills, and Abilities
  • Knowledge of electronic health record systems and healthcare workflows.
  • Understanding of clinical, operational, and revenue cycle processes within a healthcare environment.
  • Strong analytical and problem-solving skills with the ability to identify and implement process improvements.
  • Ability to manage multiple priorities, projects, and deadlines.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to effectively train and support users with varying levels of technical proficiency.
  • Proficiency with Microsoft Office applications, particularly Excel.
  • Knowledge of HIPAA regulations, patient privacy requirements, and healthcare compliance standards.
  • Strong attention to detail and commitment to data accuracy and integrity.

Physical Requirements
  • Prolonged periods of sitting and working at a computer.
  • Ability to communicate effectively in person, by telephone, and electronically.
  • Ability to travel between organizational locations as needed.

Work Environment
  • Primarily office-based within a healthcare environment.
  • Frequent interaction with clinical, administrative, and leadership staff.
  • This is an on-site position. Candidates must reside within a reasonable commuting distance of the clinic, as remote work is not available for this role.

E-Verify Notice:
MCHC participates in E-Verify to verify the employment eligibility of all new hires in accordance with U.S. law. By applying for this position, you acknowledge and agree that you will be required to complete an I-9 form and provide supporting documentation to confirm your identity and work authorization.
EEO Statement
MCHC is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Drug-free workplace policy
MCHC is a drug-free workplace.
Why Join Our Team?
At MCHC, we don't just offer a job, we offer a community. Our workplace is built on a family-oriented culture where teamwork, support, and a positive environment are at the heart of everything we do. We believe that when our employees feel valued and connected, they can provide the best care to our patients.
Here's what makes working with us special:
A Warm, Supportive Atmosphere - You're not just an employee; you're part of a team that genuinely cares about each other.
Fun Work Events & Celebrations - We love bringing people together! From team lunches to holiday parties and appreciation events, we make sure there are plenty of opportunities to enjoy good food, laughter, and downtime with your coworkers.
Growth & Development - We invest in our employees by providing ongoing training, career advancement opportunities, and support to help you reach your goals.
Comprehensive Benefits - We offer healthcare benefits (including medical, dental, and vision for full-time employees), holiday pay, as well as other applicable benefits to ensure you're taken care of both at work and in life.

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