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Epic Agency Jobs in Ohio (NOW HIRING)

The Jonus Group

CSR/ Junior Producer

Wellington, OH · On-site

$55K/yr

Utilize the EPIC agency management system to manage accounts and workflows. Qualifications/Requirements * Licenses/Certifications : Property & Casualty (P&C) license required. * Experience : * New ...

The Jonus Group

Generalist CSR

New Haven, OH · On-site

$55K/yr

Utilize the EPIC agency management system to streamline workflows. * Communicate effectively with clients and team members to ensure high-quality service. Qualifications/Requirements * Licenses ...

Varite

Registered Nurse/Oncology

Columbus, OH · On-site

EPIC Agency staff have the following parking permit options (purchased through CampusParc at osu.campusparc.com): WMC Agency Permit (Most Convenient Option) -24/7 access to Wexner Medical Center ...

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Epic Agency information

What is an Epic agency?

An Epic Agency is a company that specializes in providing services related to Epic Systems, a leading provider of electronic health records (EHR) software for healthcare organizations. These agencies offer consulting, implementation, optimization, and support services to help hospitals and clinics maximize the benefits of their Epic EHR systems. Their teams typically consist of experts in healthcare IT, project management, and workflow optimization, ensuring that clients achieve smooth transitions to Epic and improve overall efficiency. By partnering with an Epic Agency, healthcare organizations can better manage patient data, streamline operations, and comply with regulatory requirements.

What are some typical projects and team structures within an agency specializing in Epic implementations?

Within an agency that specializes in Epic (Electronic Health Record) implementations, projects often involve collaborating with healthcare organizations to customize, integrate, and optimize the Epic software. Teams are typically multidisciplinary, including project managers, Epic-certified analysts, trainers, and technical support staff. You can expect to work closely with both internal team members and client stakeholders, navigating challenges such as tight go-live schedules and complex workflow requirements. This collaborative environment offers excellent opportunities for professional growth, as you'll gain exposure to various aspects of healthcare IT and develop both technical and client-facing skills.

What are the key skills and qualifications needed to thrive at an agency specializing in Epic implementation, and why are they important?

To thrive at an Epic agency, you need a strong background in healthcare IT, project management, and deep knowledge of Epic EHR workflows, often supported by a degree in health informatics or a related field. Epic certification in specific modules (such as EpicCare Ambulatory or Inpatient) and proficiency with project management tools like Jira or Microsoft Project are typically required. Exceptional problem-solving, communication, and teamwork skills help professionals manage complex projects and client relationships. These skills ensure precise EHR implementation, seamless collaboration, and high client satisfaction in a dynamic healthcare technology environment.

What is the difference between Epic Agency vs Digital Marketing Specialist?

AspectEpic AgencyDigital Marketing Specialist
CredentialsVaries, often includes marketing or business degreesTypically requires marketing, communications, or related degrees; certifications like Google Ads or HubSpot are common
Work EnvironmentAgency setting, collaborative, fast-pacedCan be in-house or agency, often involves digital campaigns and client interaction
Industry UsageMarketing, advertising, digital mediaMarketing, advertising, digital media
Common Search/ComparisonEpic Agency vs Digital Marketing Specialist

Epic Agency and Digital Marketing Specialists both operate within the marketing and digital media industry. While Epic Agency typically refers to a specific agency offering various marketing services, Digital Marketing Specialists are individual professionals focusing on digital campaigns. Both roles often require similar credentials and work in similar environments, but Epic Agency represents an organization, whereas the specialist is an individual role.

What are popular job titles related to Epic Agency jobs in Ohio?

For Epic Agency jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Epic Agency jobs in Ohio look for?

The top searched job categories for Epic Agency jobs in Ohio are:

What cities in Ohio are hiring for Epic Agency jobs?

Cities in Ohio with the most Epic Agency job openings:

Epic Agency jobs near you
Infographic showing various Epic Agency job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 12% Part Time, and 16% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

CSR/ Junior Producer

The Jonus Group

Wellington, OH • On-site

$55K/yr

Other

PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


CSR / Junior Producer Hybrid
Job Summary
Seeking a dedicated and adaptable Customer Service Representative (CSR) / Junior Producer Hybrid to join a growing team. This role offers a unique opportunity to work in a collaborative, family-oriented environment where you can wear many hats and contribute to the success of a thriving insurance agency. If you are passionate about providing exceptional service, managing diverse accounts, and contributing to a supportive team culture, we encourage you to apply.
Compensation Package
  • New Haven Location: Base salary up to $50,000 + commissions on new business (2% of agency premium, paid one time).
  • Wellington Location: Base salary up to $55,000 (absolute cap; $40,000-$50,000 preferred) + commissions on new business (2% of agency premium, paid one time).
  • Competitive benefits package, paid time off, professional development opportunities, etc.
Responsibilities
  • New Haven Location:
    • Serve as a generalist CSR, managing a variety of tasks including reviewing and writing new business.
    • Handle a round-robin workflow and address day-to-day needs as they arise.
    • Manage a book of business with a premium size of $3.2 million.
  • Wellington Location:
    • Perform CSR duties with additional producer responsibilities.
    • Manage a book of business with a premium size of $2.7 million.
    • Work closely with a senior producer and adapt to a structured yet dynamic environment.
  • Handle personal lines, commercial lines, and farm accounts.
  • Communicate effectively with clients, carriers, and team members.
  • Utilize the EPIC agency management system to manage accounts and workflows.
Qualifications/Requirements
  • Licenses/Certifications: Property & Casualty (P&C) license required.
  • Experience:
    • New Haven: Open to candidates with less than 5 years of experience; early-career professionals are encouraged to apply.
    • Wellington: Preference for more experienced candidates who can work effectively in a demanding environment.
  • Technical Skills:
    • Familiarity with the EPIC agency management system is preferred but not required.
    • Experience with Hawksoft or similar systems is acceptable.
  • Soft Skills:
    • Strong communication skills, including the ability to engage in meaningful conversations with clients and team members.
    • Adaptability and a willingness to take on varied responsibilities.
    • Self-starter with a growth mindset and a proactive approach to problem-solving.
    • Strong organizational skills to manage workflow volume effectively.

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About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

Social media

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