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Entrylevel Help Desk Analyst Jobs in Spring Hill, FL

Help Desk Analyst

Clearwater, FL · On-site

$19 - $25.75/hr

Job Summary The Helpdesk Analyst I will be responsible for supporting internal and external agents with online platforms and setup of mobile devices. This includes support for email setup, 2 factor ...

Help Desk Analyst

Clearwater, FL

$19 - $25.75/hr

Job Summary The Helpdesk Analyst I will be responsible for supporting internal and external agents with online platforms and setup of mobile devices. This includes support for email setup, 2 factor ...

Applies system analysis techniques and procedures, including consulting with users, to determine ... Previous technical support experience with IT Help Desk preferred. Working Conditions: * Normal ...

Work closely with the Service Desk to assist in responding to help desk tickets and end user requests through analyzing business issues/requirements, analyzing configuring, designing, and supporting ...

Customer Care Analyst

Tampa, FL · On-site +1

$19 - $25/hr

... with training, help desk support, and performance guarantees * Ensure full compliance with ... Strong analytical and decision-making skills Location Our employees are distributed in office ...

Opportunity to make an immediate impact while helping streamline accounting processes ... Strong analytical, organizational, and problem-solving skills * Ability to manage multiple ...

SIU Desk Investigator - Tampa

Tampa, FL · On-site

$21 - $27/hr

... attitude to help make things happen. Job Summary A Special Investigations Unit (SIU) Desk ... The Investigator is responsible for analytical review of suspicious claims utilizing various ...

Opportunity to make an immediate impact while helping streamline accounting processes ... Strong analytical, organizational, and problem-solving skills * Ability to manage multiple ...

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Entrylevel Help Desk Analyst information

See Spring Hill, FL salary details

$12

$20

$30

How much do entrylevel help desk analyst jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for entrylevel help desk analyst in Spring Hill, FL is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Spring Hill, FL? For Entrylevel Help Desk Analyst jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Spring Hill, FL look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Entrylevel Help Desk Analyst jobs? Cities near Spring Hill, FL with the most Entrylevel Help Desk Analyst job openings:
Infographic showing various Entrylevel Help Desk Analyst job openings in Spring Hill, FL as of July 2026, with employment types broken down into 85% Full Time, 9% Part Time, 1% Temporary, and 5% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $42,509 per year, or $20.4 per hour.

Help Desk Analyst

AmeriLife Group, LLC

Clearwater, FL • On-site

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


AmeriLife rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

88th of 299 rated insurance


Job description

Our Company
Explore how you can contribute at AmeriLife.
For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
The Helpdesk Analyst I will be responsible for supporting internal and external agents with online platforms and setup of mobile devices. This includes support for email setup, 2 factor authentication setup, password resets, account setups, troubleshooting, and identifying issues for escalation.
Job Description
Duties/Responsibilities
  • Setup and support of iPad iOS
  • Setup and support of Microsoft Surface tablets
  • End user setup of Microsoft Account including assisting in MFA setup, password reset, setup of Microsoft Authenticator and Outlook mobile apps (webmail, android and iOS)
  • Administration support of AgentXcelerator online agent platform - including aiding end users with completion of e-contracting, navigation of site, query searches, and troubleshooting.
  • Administration of VUE platform for user account setup and activation

Qualifications
  • Proficiency with web browsers/settings on multiple devices

Knowledge Skills, and Abilities
  • Exceptional customer service skills, able to deliver courteous, professional, and effective technical support and assistance to a wide range of customers/users
  • Excellent communication and customer relation skills.
  • Trouble shooting pc and iOS
  • Experience with Apple iOS setup and deployment
  • Knowledge of Mobile Device Management (MDM) software
  • Knowledge of VUE platform
  • A positive 'can do' attitude

What AmeriLife Offers
A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.
Americans with Disabilities Act (ADA) Statement
We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com.
Pay Transparency Statement
We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.
Background Screening Statement
Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.

What AmeriLife employees say

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