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Entrylevel Help Desk Analyst Jobs in Spring Hill, FL

University of Tampa

Service Desk Analyst

Tampa, FL

$19.25 - $26.50/hr

Position Details Information Technology and Security at The University of Tampa has an opening for a Service Desk Analyst. This position provides comprehensive technical support and customer service ...

ClinDCast LLC

Epic Radiant Analyst

Wesley Chapel, FL · Remote

Work closely with the Service Desk to assist in responding to help desk tickets and end user requests through analyzing business issues/requirements, analyzing configuring, designing, and supporting ...

CFS

Staff Accountant (Entry level)

Land O Lakes, FL · Hybrid

$55K/yr

Opportunity to make an immediate impact while helping streamline accounting processes ... Strong analytical, organizational, and problem-solving skills * Ability to manage multiple ...

Assuranceamerica

SIU Desk Investigator - Tampa

Tampa, FL

$21 - $27/hr

... attitude to help make things happen. Job Summary A Special Investigations Unit (SIU) Desk ... The Investigator is responsible for analytical review of suspicious claims utilizing various ...

Happy Roof

Be Seen First

Entry Level Sales - Training Provided

Clearwater, FL · On-site

$65K - $125K/yr

Help homeowners navigate the roofing process * Build relationships through excellent customer ... Prefer an active, outdoor environment over sitting behind a desk * Are motivated by performance ...

CFS

Staff Accountant (Entry level)

Land O Lakes, FL · Hybrid

$55K/yr

Opportunity to make an immediate impact while helping streamline accounting processes ... Strong analytical, organizational, and problem-solving skills * Ability to manage multiple ...

US Bank

Business Banking Relationship Analyst

Tampa, FL · Hybrid

$98K - $115K/yr

Helping the customers and businesses we serve to make better and smarter financial decisions and ... The Business Banking Relationship Credit Analyst partners closely with Business Banking ...

U.S. Navy

IT Support Specialist

Land O Lakes, FL

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

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Entrylevel Help Desk Analyst information

See Spring Hill, FL salary details

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How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entrylevel help desk analyst in Spring Hill, FL is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Spring Hill, FL?

For Entrylevel Help Desk Analyst jobs in Spring Hill, FL, the most frequently searched job titles are:

What job categories do people searching Entrylevel Help Desk Analyst jobs in Spring Hill, FL look for?

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Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $42,509 per year, or $20.4 per hour.

Bilingual IT Help Desk Customer Service Representative

Intelliswift Software

Tampa, FL • On-site

$16.50 - $21.25/hr

Full-time

Re-posted 28 days ago

Job description

Job ID: 22-05413
Job Summary:
Help Desk Analyst is responsible for providing technical/application support to Client employees in the Field and Scientific divisions via phone, ticket or chat inquiries. Expectations include an ability to build rapport and develop relationships with end users, strong problem resolution/troubleshooting skills and an ability to provide a high percentage of First Level Resolution.
What you get to do every day:
• Accept incoming calls, redirect calls/tickets, if necessary, to appropriate support groups for resolution while identifying and setting end user expectations for follow-up during the initial interaction.
• Handle incoming chats within department SLA.
• Provide follow-up and status update inquiries to end users on your daily open ticket queue guideline.
• Utilize Knowledgebase to address end user inquiries and create Knowledgebase draft articles to address knowledge gaps.
• Create tickets and document all activities in Client ticket system (ServiceNow).
• Escalate more complex problems or unresolved issues to next level of support.
**NOTE: Responsibilities of this role are not limited to the details above. **
Qualifications:
• Bilingual (English/Portuguese)
• Minimum of 2 years Help Desk experience
• Excellent Customer Service skills
• Experience with call center telephony and ticket system software (Remedy, ServiceNow, Salesforce)
• Experience supporting applications running on Windows operating system
• Experience supporting web based applications
• Strong analytical skills and demonstrated ability to troubleshoot
• Flexibility for working hours (Any shift between 7am thru 7PM Monday • Friday)
• Must be able to work remotely at least 50% of the time
• Basic understanding of ITIL Methodology (not a requirement)
Intelliswift logo

About Intelliswift

Sourced by ZipRecruiter

Intelliswift is consumed with the love for the new. Once a leading staffing company, Intelliswift now possesses the expertise to build data-rich modern platforms, and to create sophisticated systems for data management and analytics for thinking and connected enterprises. We are a global leader in delivering Digital Product Engineering, Data Management & Analytics, Cloud, Digital Enterprise and MSP/VMS staffing solutions. Led by a team of highly passionate and techno-centric innovators, we consciously embed the spirit of loving and embracing everything new in what we do. We ardently believe that companies that Love the New are at an advantage of being ahead of the curve in this age of digital.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, CA, US

Year founded

2001

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