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Entrylevel Help Desk Analyst Jobs in Brandon, FL

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team ... Excellent problem-solving and analytical skills * Strong communication and customer service skills

Service Desk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Position Details Information Technology and Security at The University of Tampa has an opening for a Service Desk Analyst. This position provides comprehensive technical support and customer service ...

Service Desk Analyst

Tampa, FL · On-site

$19.50 - $26.50/hr

Position Details Information Technology and Security at The University of Tampa has an opening for a Service Desk Analyst. This position provides comprehensive technical support and customer service ...

Help Desk Technician

Tampa, FL · On-site

$50K - $53K/yr

... Help Desk Technician to join the team at MacDill AFB in Tampa, Florida. This high-visibility ... Analyze customer needs to determine functional and cross-functional requirements. * Manage the ...

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Resolve help desk tickets as assigned; Freshservice Helpdesk Technical Requirements: Desktop/Laptop:

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Resolve help desk tickets as assigned; Freshservice Helpdesk Technical Requirements: Desktop/Laptop:

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Resolve help desk tickets as assigned; Freshservice Helpdesk Technical Requirements: Desktop/Laptop:

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Resolve help desk tickets as assigned; Freshservice Helpdesk Technical Requirements: Desktop/Laptop:

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Resolve help desk tickets as assigned; Freshservice Helpdesk Technical Requirements: Desktop/Laptop:

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Resolve help desk tickets as assigned; Freshservice Helpdesk Technical Requirements: Desktop/Laptop:

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Resolve help desk tickets as assigned; Freshservice Helpdesk Technical Requirements: Desktop/Laptop:

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Resolve help desk tickets as assigned; Freshservice Helpdesk Technical Requirements: Desktop/Laptop:

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Resolve help desk tickets as assigned; Freshservice Helpdesk Technical Requirements: Desktop/Laptop:

Helpdesk Analyst

Tampa, FL · On-site

$59K - $77K/yr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... Resolve help desk tickets as assigned; Freshservice Helpdesk Technical Requirements: Desktop/Laptop:

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Entrylevel Help Desk Analyst information

See Brandon, FL salary details

$12

$20

$31

How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entrylevel help desk analyst in Brandon, FL is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.41 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What job categories do people searching Entrylevel Help Desk Analyst jobs in Brandon, FL look for?

The top searched job categories for Entrylevel Help Desk Analyst jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Entrylevel Help Desk Analyst jobs?

Cities near Brandon, FL with the most Entrylevel Help Desk Analyst job openings:

Help Desk Technician

First Coast Security

Tampa, FL

$19 - $25.50/hr

Full-time

Re-posted 6 days ago


First Coast Security rating

5.4

Company rating: 5.4 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

83rd of 117 rated security


Job description

Description

First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and maintaining accurate records of all support requests. This is a full-time position offering a collaborative and dynamic work environment. If you are passionate about technology and enjoy helping others, we encourage you to apply.

Responsibilities:
  • Provide technical support to employees and clients via phone, email, and remote access
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
  • Document all support requests and resolutions in a timely and accurate manner
  • Escalate complex issues to senior technicians or other IT staff as needed
  • Assist with the installation, configuration, and maintenance of hardware and software
  • Provide excellent customer service and ensure timely resolution of all support requests
Requirements:
  • Strong understanding of computer hardware, software, and network connectivity
  • Experience with Windows operating systems and Microsoft Office applications
  • Excellent problem-solving and analytical skills
  • Strong communication and customer service skills
  • Ability to work independently and manage multiple tasks simultaneously
  • Experience with remote support tools and ticketing systems is a plus

What First Coast Security employees say

Pay

Benefits

Hours and flexibility

Workplace

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