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Entry Level Help Desk Analyst Jobs in Spring Hill, FL

AmeriLife Group, LLC

Help Desk Analyst

Clearwater, FL · On-site

$19 - $25.75/hr

Job Summary The Helpdesk Analyst I will be responsible for supporting internal and external agents with online platforms and setup of mobile devices. This includes support for email setup, 2 factor ...

Amerilife Group, LLC

Help Desk Analyst

Clearwater, FL

$19 - $25.75/hr

Job Summary The Helpdesk Analyst I will be responsible for supporting internal and external agents with online platforms and setup of mobile devices. This includes support for email setup, 2 factor ...

jjt

IT Help Desk Technician

Tampa, FL

Applies system analysis techniques and procedures, including consulting with users, to determine ... Previous technical support experience with IT Help Desk preferred. Working Conditions: * Normal ...

ClinDCast LLC

Epic Radiant Analyst

Wesley Chapel, FL · Remote

Work closely with the Service Desk to assist in responding to help desk tickets and end user requests through analyzing business issues/requirements, analyzing configuring, designing, and supporting ...

LIBERTY DENTAL

Customer Care Analyst

Tampa, FL · On-site +1

$19 - $25/hr

... with training, help desk support, and performance guarantees * Ensure full compliance with ... Strong analytical and decision-making skills Location Our employees are distributed in office ...

CFS

Staff Accountant (Entry level)

Land O Lakes, FL · Hybrid

$55K/yr

Opportunity to make an immediate impact while helping streamline accounting processes ... Strong analytical, organizational, and problem-solving skills * Ability to manage multiple ...

Assuranceamerica

SIU Desk Investigator - Tampa

Tampa, FL

$21 - $27/hr

... attitude to help make things happen. Job Summary A Special Investigations Unit (SIU) Desk ... The Investigator is responsible for analytical review of suspicious claims utilizing various ...

CFS

Staff Accountant (Entry level)

Land O Lakes, FL · Hybrid

$55K/yr

Opportunity to make an immediate impact while helping streamline accounting processes ... Strong analytical, organizational, and problem-solving skills * Ability to manage multiple ...

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Entry Level Help Desk Analyst information

See Spring Hill, FL salary details

$12

$20

$30

How much do entry level help desk analyst jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for entry level help desk analyst in Spring Hill, FL is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.84 per hour, depending on experience, location, and employer.

What does an Entry Level Help Desk Analyst do?

An Entry Level Help Desk Analyst provides technical support to users, helping them troubleshoot and resolve computer, software, and network issues. They typically answer queries via phone, email, or chat, and may assist with tasks such as password resets, software installations, and basic hardware troubleshooting. Their primary goal is to ensure users can work effectively by resolving technical problems quickly and efficiently. This role often serves as a starting point for a career in IT, offering valuable experience in customer service and technical problem-solving.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Analyst, and why are they important?

To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What jobs pay 4000 a week without a degree?

Entry level help desk analyst roles typically do not pay $4,000 a week; such high earnings are uncommon without advanced experience or certifications. High-paying jobs that may reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or certain trades, but generally not at entry level. Most roles paying this amount without a degree are in sales, entrepreneurship, or specialized technical fields with significant experience or commission-based pay structures.

What jobs pay $700 a day?

Entry level Help Desk Analyst roles typically do not pay $700 a day; such high daily rates are more common in specialized IT consulting, freelance cybersecurity, or contract positions requiring advanced skills and certifications. Most entry-level help desk jobs offer hourly wages or salaries below this amount, but experienced contractors or those with niche expertise can command higher daily rates through freelance or contract work.

What are some common challenges an Entry Level Help Desk Analyst might face in their first year?

Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.

Is AI replacing IT's help desk?

AI is automating certain routine help desk tasks such as password resets and basic troubleshooting, but it does not replace the role of an Entry Level Help Desk Analyst. These professionals are still essential for complex issues, customer communication, and system management that require human judgment and technical skills. Knowledge of ticketing systems and customer service remains important in this role.

What Does an Entry-Level Help Desk Analyst Do?

The job of an entry-level help desk analyst is to provide support to customers with technical problems. The duties of someone in this role are to troubleshoot and resolve common IT issues, utilizing phone, chat, or email systems to communicate with customers. This role also involves studying products, entering information into databases, and communicating issues to senior-level staff as needed. An entry-level help desk analyst regularly interacts with customers to provide direct support and troubleshoot c technical problems. Similar job titles include online customer service representative.

Is helpdesk a good entry level job?

Help desk positions, including entry-level help desk analyst roles, are considered good starting points for those interested in IT careers. They provide foundational skills in troubleshooting, customer service, and technical support, often requiring basic knowledge of operating systems, networking, and common software tools. These roles can lead to more advanced IT positions with experience and additional certifications.
More about Entry Level Help Desk Analyst jobs
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What job categories do people searching Entry Level Help Desk Analyst jobs in Spring Hill, FL look for? The top searched job categories for Entry Level Help Desk Analyst jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Entry Level Help Desk Analyst jobs? Cities near Spring Hill, FL with the most Entry Level Help Desk Analyst job openings:
Entry Level Help Desk Analyst jobs near you
Infographic showing various Entry Level Help Desk Analyst job openings in Spring Hill, FL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,509 per year, or $20.4 per hour.

Help Desk Analyst

AmeriLife Group, LLC

Clearwater, FL • On-site

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

AmeriLife rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

88th of 299 rated insurance

Job description

Our Company
Explore how you can contribute at AmeriLife.
For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
The Helpdesk Analyst I will be responsible for supporting internal and external agents with online platforms and setup of mobile devices. This includes support for email setup, 2 factor authentication setup, password resets, account setups, troubleshooting, and identifying issues for escalation.
Job Description
Duties/Responsibilities
  • Setup and support of iPad iOS
  • Setup and support of Microsoft Surface tablets
  • End user setup of Microsoft Account including assisting in MFA setup, password reset, setup of Microsoft Authenticator and Outlook mobile apps (webmail, android and iOS)
  • Administration support of AgentXcelerator online agent platform - including aiding end users with completion of e-contracting, navigation of site, query searches, and troubleshooting.
  • Administration of VUE platform for user account setup and activation

Qualifications
  • Proficiency with web browsers/settings on multiple devices

Knowledge Skills, and Abilities
  • Exceptional customer service skills, able to deliver courteous, professional, and effective technical support and assistance to a wide range of customers/users
  • Excellent communication and customer relation skills.
  • Trouble shooting pc and iOS
  • Experience with Apple iOS setup and deployment
  • Knowledge of Mobile Device Management (MDM) software
  • Knowledge of VUE platform
  • A positive 'can do' attitude

What AmeriLife Offers
A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.
Americans with Disabilities Act (ADA) Statement
We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com.
Pay Transparency Statement
We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.
Background Screening Statement
Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.

What AmeriLife employees say

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