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Entrylevel Help Desk Analyst Jobs in San Ramon, CA

Adecco

Help Desk Support Analyst

Dublin, CA · Hybrid

$33 - $38/hr

As a Help Desk Support Analyst you will support the mission to develop and support people, reports, and systems that improve the overall effectiveness of the Allocation Operations department. You ...

NextDeavor Inc.

Deal Desk Analyst 3

San Jose, CA · Hybrid

$40.32 - $50.39/hr

Deal Desk Analyst 3 Full-time San Jose, CA, US You'll be joining Adobe on a contract opportunity ... helping accelerate deal closure while ensuring compliance with internal policies and government ...

NextDeavor Inc.

Deal Desk Analyst 3

San Jose, CA · On-site

$40.32 - $50.40/hr

... Desk Analyst 3 You will help structure profitable, compliant transactions that support the organization's sales efforts and maximize revenue. You will partner closely with sales, legal, finance ...

NextDeavor Inc.

Deal Desk Analyst 3

San Jose, CA · Hybrid

$34.37 - $42.96/hr

Deal Desk Analyst 3 Full-time San Jose, CA You'll be joining Adobe on a contract opportunity ... help structure profitable, compliant transactions that address the needs of internal corporate ...

Cypress HCM

Deal Desk Analyst 3

San Jose, CA · Hybrid

$49.30/hr

Deal Desk Analyst 3 Job Details * Deal Desk Analyst 3 (Contract) * Location: San Jose, CA (Hybrid ... The primary focus of this position will be to help structure profitable and compliant transactions ...

Software Guidance & Assistance

Deal Desk Analyst

San Jose, CA · On-site

$24 - $32.75/hr

The primary focus of this position will be to help structure profitable and compliant transactions ... Deal Desk. * Experience drafting and analyzing binding sales agreements. * Ability to work ...

Iterable

Deal Desk Analyst - Contract

San Francisco, CA · On-site

$45 - $55/hr

Iterable is looking for a contract Deal Desk Analyst to join its growing team. This is a hands-on ... Help support sales with quote and order form creation, including making edits inside of the CPQ ...

Oracle

HR Help Desk Manager

San Francisco, CA · On-site

The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...

Mars

HR Help Desk Manager

San Francisco, CA · On-site

The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...

Oracle

HR Help Desk Manager

San Francisco, CA · On-site

The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...

Oracle

HR Help Desk Manager

San Francisco, CA · On-site

The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...

Iterable

Deal Desk Analyst - Contract

San Francisco, CA · On-site +1

$45 - $55/hr

Iterable is looking for a contract Deal Desk Analyst to join its growing team. This is a hands-on ... Help support sales with quote and order form creation, including making edits inside of the CPQ ...

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All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in San Ramon, CA

Entrylevel Help Desk Analyst information

See San Ramon, CA salary details

$16

$26

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How much do entrylevel help desk analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entrylevel help desk analyst in San Ramon, CA is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $30.10 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

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For Entrylevel Help Desk Analyst jobs in San Ramon, CA, the most frequently searched job titles are:

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Entrylevel Help Desk Analyst jobs near you

APPLICATION ANALYST (HELP DESK)

Info Way Solutions

Fremont, CA • On-site

$22.50 - $30.75/hr

Full-time

Re-posted 24 days ago

Job description

Job Summary:
Info Way Solutions is seeking an Application Analyst (Help Desk) to provide technical assistance and support for COVID-19 portals. The role involves responding to inquiries, managing help desk tickets, and conducting training for end users.
Responsibilities:
• Respond and Resolve inquires related to the use of the COVID-19 portals received via Help Desk line or Cherwell ticket management system as needed by the end user.
• Answer email inquiries related to the use of the COVID-19 Cherwell ticket portals daily as needed by the Department.
• Create and submit help desk tickets in the Cherwell portal based on technical assistance requests received via Help Desk daily as requested by Project Manager.
• Provide help desk ticket updates through the Department's Cherwell system daily as needed by the Department.
• Set-up new accounts authorized by the Section staff and Project Manager within 24 hours from receipt of Department approval.
• Unlock system accounts for users as reported in the Cherwell system and assist with password resets in a timely manner from receipt of requestor.
• Conduct statewide webinar trainings on new features of systems to end users and develop user manuals of systems as needed by the department.
• Assist with testing of new features of systems daily as directed by the department.
• Document business processes for existing and new system features for applications as needed by the Project Manager and Department.
• Provide systems implementation support during regular and off hours as needed by the Department on a monthly basis.
Qualifications:
Required:
• Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)
• Two years' experience writing SQL queries against SQL databases.
• One year of experience working with surveillance and the most up to date reporting systems.
• One year of experience writing technical and developing training documentation materials and recording training videos.
Company:
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. Founded in 2012, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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