ZipRecruiter

Log In

2

Entrylevel Help Desk Analyst Jobs in San Ramon, CA

Robert Half

Help Desk Analyst

San Francisco, CA · On-site

$30 - $35/hr

We are looking for a Help Desk Analyst to deliver on-site tier one technical assistance and dependable end-user support for a busy architecture environment in San Francisco, California. This is a ...

Cypress HCM

Deal Desk Analyst 3

San Jose, CA · Hybrid

$49.30/hr

Deal Desk Analyst 3 Job Details * Deal Desk Analyst 3 (Contract) * Location: San Jose, CA (Hybrid ... The primary focus of this position will be to help structure profitable and compliant transactions ...

Five9

Deal Desk Analyst

San Ramon, CA · On-site +1

$137K/yr

We are actively sourcing for a full-time Deal Desk Analyst who loves working with Sales, Finance ... Help ensure Best Practices are being implemented Key Requirements * Minimum 2+ years of experience ...

Oracle

HR Help Desk Manager

San Francisco, CA

The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...

Oracle

HR Help Desk Manager

San Francisco, CA

The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...

Oracle

HR Help Desk Manager

San Francisco, CA

The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...

Mars

HR Help Desk Manager

San Francisco, CA · On-site

The Help Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...

next page

Showing results 1-20

All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in San Ramon, CA

Entrylevel Help Desk Analyst information

See San Ramon, CA salary details

$16

$26

$40

How much do entrylevel help desk analyst jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for entrylevel help desk analyst in San Ramon, CA is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $30.10 per hour, depending on experience, location, and employer.

Is a help desk analyst an entry-level job?

Yes, a help desk analyst is typically an entry-level position that requires basic technical knowledge, good communication skills, and familiarity with common troubleshooting tools. Many employers offer on-the-job training and look for candidates with relevant certifications or a basic understanding of computer systems and networks.

What job makes $10,000 a month without a degree?

An entry-level Help Desk Analyst typically does not earn $10,000 a month without additional experience or certifications. High-paying roles that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most IT support roles start with lower salaries, but advanced positions or freelance consulting can offer higher income over time.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk analysts. These roles still require human skills like customer service, problem-solving, and technical knowledge to handle complex issues and provide personalized support. AI tools serve as assistants to help desk staff, enhancing efficiency rather than replacing the entire role.

Can you get a helpdesk job with no experience?

Entry-level help desk analyst positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, software, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in San Ramon, CA? For Entrylevel Help Desk Analyst jobs in San Ramon, CA, the most frequently searched job titles are:
What cities near San Ramon, CA are hiring for Entrylevel Help Desk Analyst jobs? Cities near San Ramon, CA with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in San Ramon, CA as of June 2026, with employment types broken down into 2% As Needed, 3% Full Time, 82% Part Time, and 13% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $55,994 per year, or $26.9 per hour.
Help Desk Analyst

Help Desk Analyst

Robert Half

San Francisco, CA • On-site

$30 - $35/hr

Temporary

Posted 6 days ago

Job description

We are looking for a Help Desk Analyst to deliver on-site tier one technical assistance and dependable end-user support for a busy architecture environment in San Francisco, California. This is a contract position is ideal for someone who enjoys solving day-to-day IT issues, maintaining smooth office technology operations, and providing a high level of service in a fast-moving workplace. The role requires a hands-on, detail-oriented individual who can communicate clearly, manage competing priorities, and contribute to a positive support experience for employees and teams.


This contract requires on-site between both the Oakland and San Francisco offices.


Responsibilities:

• Provide first-level technical support for hardware, software, and workplace technology issues, resolving incidents efficiently and escalating complex problems when needed.

• Manage service desk requests from intake through closure, ensuring timely follow-up, accurate updates, and strong customer service throughout the support process.

• Support Windows and Mac-based desktops and laptops by diagnosing user issues, performing basic troubleshooting, and restoring functionality with minimal disruption.

• Maintain user accounts and access within Active Directory, including routine updates, permissions support, and account-related assistance.

• Deliver on-site audio-visual and meeting room support to help presentations, conferences, and daily collaboration tools run smoothly.

• Assist with office technology operations across assigned work locations and provide remote support to additional teams when required.

• Coordinate device setup, workstation readiness, and general technical onboarding support for employees and contractors.

• Contribute to operational continuity by documenting recurring issues, tracking solutions, and helping improve support processes over time.tie

• At least 2 years of experience in help desk, desktop support, or a similar end-user support role.

• Experience with first level diagnostics and support for Microsoft M365 applications, Windows OS, MacOS, and various IT Support Specialist skills, including provisioning and troubleshooting user accounts in Microsoft Active Directory services

• Working knowledge of Active Directory administration for user accounts, access updates, and basic support tasks.

• Ability to perform structured troubleshooting for common hardware, software, and connectivity issues.

• Experience working with service desk ticketing systems and managing multiple requests in an organized manner.

• Strong verbal and written communication skills with a consistent focus on professionalism and user support.

• Comfortable working in a permanent on-site setting and handling shifting priorities based on business needs.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

View All Robert Half Jobs