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Entrylevel Help Desk Analyst Jobs in Lexington, SC

Planful's award-winning AI capabilities accelerate decision-making, helping Planful users in over ... Deal Desk. * Comfort operating with ambiguity and bringing structure to undefined or evolving ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

Showing results 21-40

Entrylevel Help Desk Analyst information

See Lexington, SC salary details

$12

$20

$30

How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entrylevel help desk analyst in Lexington, SC is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.03 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Lexington, SC? For Entrylevel Help Desk Analyst jobs in Lexington, SC, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Lexington, SC look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Lexington, SC are:
What cities near Lexington, SC are hiring for Entrylevel Help Desk Analyst jobs? Cities near Lexington, SC with the most Entrylevel Help Desk Analyst job openings:

1-20- Desktop Support Technician

Focused HR Solutions

Columbia, SC • On-site

$18.75 - $23.75/hr

Full-time

Re-posted 12 days ago


Job description

This position is 100% on-site in Columbia, SC. 
 
Our direct client has an opening for a Desktop Support Technician position. This position is for 12+ months, with the option of extension and will be worked 100% onsite in Columbia, SC. (Candidate must work EST business hours).
 
If you are interested, please submit the following:
  • Your current resume.
  • Your hourly rate.                                                
  • W2 Only.

Below is the job description – Resumes due ASAP.
 
Job Description: 
  • This position will work for the Field Support Services Supervisor, and coordinate services with the Manager. Position may consult with and work with the Agency infrastructure, server, and database teams, as well as the team, and Program managers.
  • This position will coordinate and consult with Agency management, technical teams, and application teams to achieve stable and responsive systems and services with a goal of improved device and service availability and performance for customers.
  • This position will provide technical expertise for ongoing deployment and support of the program staff, to include support and troubleshooting of voice and data communication networks, end user devices and services.
  • This position will work for the Field Support Services Manager, and in consultation with the Manager.
  • The position will coordinate efforts with the Agency Help Desk, Field Support, Infrastructure, Server, and Database teams.
  • This position will consult with management, technical, and application support teams to achieve stable and responsive systems and services, with a goal of improved service availability, and stable end-user device availability and performance for staff.
  • This will include installation and support of applications, software, and services deployed to support the program.
  • This position will consult with vendors and the Field Support Services Manager to document installation and support processes and identify any methods and processes to improve support.

Candidate must:
  • Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions.
  • Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
  • Understand user and process requirements and ensure those requirements can be achieved through high-quality deliverables.
  • Work closely with Agency Security, End User Support, Network Services, and Network Communications teams to identify, prevent, and mitigate network and client vulnerabilities.
  • Provide technical expertise for ongoing development and support of the client’s voice and data communication networks, systems and services deployed in support of the Agency’s staff
  • Consult with and assist the Agency infrastructure team and Agency partners to achieve, monitor and resolve telecommunication problems between endpoints.
  • Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions.
  • Able to provide remote communications troubleshooting support of IT systems and services (including those external), providing technical expertise requiring a wide range of IT device and service knowledge and experience.
  • Available to work off hours and on weekends to implement scheduled maintenance if needed.
  • To diagnose and resolve software and hardware incidents, including operating systems (Windows) and across a range of software applications.
  • To assist Agency users and staff with any logged IT-related incident when called upon.
  • To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customers as soon as possible; escalating incidents to other support teams where necessary.
  • To accurately record, update and document requests using the IT service desk system.
  • To install and configure new IT equipment.
  • To resolve incidents and upgrade different types of software and hardware.
  • To resolve incidents with printers, copiers and scanners.
  • To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
  • Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical staff at all levels in the organize.

Qualifications:
  • IT Service Desk.
  • Ability To Diagnose And Troubleshoot Computer And Network Problems.
  • Desktop/Server Support.
  • Pc Setup, Config, & Deployment.
  • Microsoft (MS) Office Installation.
  • MS Office 365 E-Mail, One Drive, And Teams.
  • Proficiency in Configuring And Troubleshooting Windows 11 Operating Systems (Client/Server Environment).
  • Ip Based Printing.
  • Supporting Apple iPhones.
  • End User Configuration And Management Of VOIP.
  • Valid Drivers License.
  • Verbal Communication Skills.
  • Written Communication Skills.
  • Self Starter.

Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form.
 
By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime. 

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About Focuses HR Solutions

Sourced by ZipRecruiter

Focused HR Solutions is a Certified Women Business Enterprise by WBENC. FHR is a full service staffing firm that assists clients nationwide with supplemental staff for their information technology departments on a contract, contract to hire, and direct hire basis. Our team has extensive experience providing full service staffing needs to small, medium and large clients. Focused HR Solutions provides services to technology-driven clients that include many of the most prominent firms in the United States. Our client base includes State and Local Governments, Software Vendors, top Fortune 500 Companies, as well as companies in the automotive, retail, financial, health care, and telecommunication industries. At Focused HR Solutions, we utilize technology to market our candidate’s skills and fulfill our client’s job assignments guaranteed.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Scottsdale, AZ, US